One Call

One Call For more than 30 years, One Call has served the workers’ compensation industry by arranging care for injured workers in partnership with our clients.

As a leader within a complex industry, we’re committed to streamlining the claims process. We start by creating a customized recovery plan for each injured worker, combining data and analytics with a holistic view of their physical, mental, and emotional health. From there, we utilize technology to connect injured workers with high-quality providers within our expansive network and across our comp

rehensive core solutions. We go one step further by layering on proprietary specialty programs focused on early engagement, appropriateness of care, and even workplace injury prevention, when possible, to ensure the best possible recovery outcomes. Our care coordination leads to real results. We alleviate costs and burdensome administrative work for our clients and position injured workers for high quality of life and long-term success, both in and out of the workplace. We strive to demonstrate the vital role care coordination plays throughout the claims process. This dedication consistently earns us the respect of our clients who entrust us to coordinate care for one million injured workers each year. Allow us the opportunity to positively impact the lives of your injured workers. Begin your partnership with One Call today! Learn more about our services and the people we serve by visiting our website: https://onecallcm.com/

Make a difference in the lives of injured workers and their families by joining the One Call team. Whether you are an experienced professional or just beginning your career, there are a variety of job opportunities available. Learn more by visiting: https://onecallcm.com/about/careers

Thank you to everyone who visited Booth 821 during ! We're grateful for the opportunity to connect and share how One Ca...
08/20/2025

Thank you to everyone who visited Booth 821 during ! We're grateful for the opportunity to connect and share how One Call is Restoring Life After Injury. A special shoutout to our incredible team, who worked tirelessly to deliver a top-tier VIP experience — a successful outcome is music to our ears.

Palooza alert! Our live graffiti artists are painting custom trucker hats at booth 821—snap a selfie in your one-of-a-...
08/19/2025

Palooza alert! Our live graffiti artists are painting custom trucker hats at booth 821—snap a selfie in your one-of-a-kind design, post it to Facebook, tag One Call and , and you could rock away with a $500 Ticketmaster gift card!

This afternoon, two One Call all-stars – Michelle Despres and Niki Moore – take the stage at ! At 1:00 PM EST | Grand B...
08/18/2025

This afternoon, two One Call all-stars – Michelle Despres and Niki Moore – take the stage at ! At 1:00 PM EST | Grand Ballrooms 13–14, join Michelle and Marcos Iglesias, MD of AF Group, as they dive into work-related injury and chronic pain. Following at 2:10 PM EST | Grand Ballrooms 13-15, Michelle, Niki, and Briotix Health’s Kristianne Egbert light up the stage with workplace safety and recovery.

Get ready to feel like a work comp rock star! Booth 821 is your ultimate VIP experience for Palooza. Swing by for cust...
08/18/2025

Get ready to feel like a work comp rock star! Booth 821 is your ultimate VIP experience for Palooza. Swing by for custom trucker hats, cold beverages, exclusive giveaways—and a front-row look at how we're Restoring Life After Injury.

Palooza is just 1 day away—and we have your all-access backstage pass for a fan experience you won't get anywhere els...
08/15/2025

Palooza is just 1 day away—and we have your all-access backstage pass for a fan experience you won't get anywhere else. Visit us at booth 821 and discover how we're restoring life after injury. Full preview: https://bit.ly/45unkwA

In this recent Risk & Insurance article, One Call’s Jennifer McCarthy and Hanger Clinic’s national upper extremity speci...
08/11/2025

In this recent Risk & Insurance article, One Call’s Jennifer McCarthy and Hanger Clinic’s national upper extremity specialist Brian Monroe and community care coordinator Stephen Shope—a bilateral amputee—discuss how advancements in prosthetic technology are empowering individuals and creating lifestyle improvements for those navigating life after limb loss.

Advancements in prosthetic technology are paving the way for a humanistic approach to limb replacement and lifestyle improvement previously unimaginable.

Want to know the latest in work comp legislation? Stay up to date with our legislative and regulatory wrap-up. https://b...
08/07/2025

Want to know the latest in work comp legislation? Stay up to date with our legislative and regulatory wrap-up. https://bit.ly/46GrWSH

At , we have your backstage pass for a fan experience you won’t get anywhere else. Visit us at booth 821 and discover h...
08/06/2025

At , we have your backstage pass for a fan experience you won’t get anywhere else. Visit us at booth 821 and discover how we're restoring life after injury. Full preview: https://bit.ly/4mQgUz9

In this latest Risk & Insurance article, One Call's Brian Murphy discusses the importance of effective care coordination...
08/05/2025

In this latest Risk & Insurance article, One Call's Brian Murphy discusses the importance of effective care coordination following workers' compensation surgery and its impact on recovery outcomes. https://bit.ly/41rqKir

08/01/2025

The O.N.E. Award recognizes “Outstanding and Notable colleagues doing Extraordinary work” to help people get the care they need when they need it, and our 2025 Q2 recipients did just that. Aligned with our core values, individual contributors and one team received awards in the following categories: Think Big, Go Fast, Deliver Awe, Care Deeply, and Win Together. Congratulations to all recipients!

07/24/2025

Congratulations to Senior Medical Services Coordinator Daniel Mendoza, who is celebrating 30 years of service at One Call. In this latest video feature, Daniel reflects on his decades-long career, what inspires him to serve, and his unwavering commitment to our mission of high-quality, compassionate care coordination. https://bit.ly/4kWfvp4

Begin maximizing your cost efficiency and optimizing injured worker outcomes through One Call's prospective Physical Ther...
07/16/2025

Begin maximizing your cost efficiency and optimizing injured worker outcomes through One Call's prospective Physical Therapy program. Beyond competitive rates and savings on each visit, client benefits include active referral management and clinical expertise. Check out our latest blog for more information. https://bit.ly/4kzUIHK

Address

841 Prudential Drive Suite 204
Jacksonville, FL
32207

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+18666972680

Website

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What We Do

We are the nation’s leading provider of specialized healthcare solutions for the workers’ compensation industry. We provide injured workers with the best care possible so they can get back to work and life faster.

From diagnostics and medical equipment to home healthcare, physical therapy and transportation - we’re proud to provide it all.