What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

One Call

For more than 30 years, One Call has served the workers’ compensation industry by arranging care for injured workers in partnership with our clients.

As a leader within a complex industry, we’re committed to streamlining the claims process. We start by creating a customized recovery plan for each injured worker, combining data and analytics with a holistic view of their physical, mental, and emotional health. From there, we utilize technology to connect injured workers with high-quality providers within our expansive network and across our comprehensive core solutions. We go one step further by layering on proprietary specialty programs focused on early engagement, appropriateness of care, and even workplace injury prevention, when possible, to ensure the best possible recovery outcomes. Our care coordination leads to real results. We alleviate costs and burdensome administrative work for our clients and position injured workers for high quality of life and long-term success, both in and out of the workplace. We strive to demonstrate the vital role care coordination plays throughout the claims process. This dedication consistently earns us the respect of our clients who entrust us to coordinate care for one million injured workers each year. Allow us the opportunity to positively impact the lives of your injured workers. Begin your partnership with One Call today! Learn more about our services and the people we serve by visiting our website: https://onecallcm.com/

Make a difference in the lives of injured workers and their families by joining the One Call team. Whether you are an experienced professional or just beginning your career, there are a variety of job opportunities available. Learn more by visiting: https://onecallcm.com/about/careers

04/08/2026

⚖️Want to know the latest in work comp legislation?

Our monthly Legislative and Regulatory Wrap-Up has you covered.

April highlights include:
✔️New York advances workers’ comp reform
✔️National drug codes to shift to a 12-digit format
✔️Louisiana pushes for updates to workers’ comp fee schedule

Read about these topics and more! onecallcm.com/resources/legislative-and-regulatory-wrap-up/

04/07/2026

Transtibial amputation rehabilitation is an interdisciplinary program that coordinates physical therapy, prosthetic intervention, and a structured recovery protocol to restore functional independence reintegration into work and daily life.

Join us during Limb Loss and Limb Difference Awareness Month on Thursday, April 23, as certified prosthetist Jennifer McCarthy and Devin Peck, PT, DPT, present the full rehabilitation pathway, including:
• Review of the injured worker’s history
• Surgical considerations
• Preparation of the residual limb for prosthetic use, and
• Ongoing physical and occupational therapy for fit and device function.

Don’t miss the opportunity to gain essential knowledge and earn a Continuing Education credit — register today! https://bit.ly/3PBcWyY

04/06/2026

Workers’ compensation cases are often viewed through a clinical or administrative lens: diagnoses, imaging results, treatment timelines, and cost controls. But many injured workers are people facing fear, uncertainty, and real-life pressures.

In this latest WorkCompWire article, Brian Murphy, PT, DPT, COMT, VP of Specialty Channel Strategy, highlights the importance of empathy as a clinical tool that improves outcomes, increases satisfaction, strengthens treatment adherence – and can even reduce pain for injured workers.

Read more on our One Call blog: https://bit.ly/4t4zl6e.

04/03/2026

At One Call, we proudly acknowledge our colleagues with the O.N.E. Award — Outstanding and Notable colleagues doing Extraordinary work. Nominated by their peers and rooted in our core values, this award honors individuals and a team whose impact truly moves One Call forward.

Last month, we celebrated our 2025 O.N.E. Award nominees and recipients, as well as the Care Coordinator of the Year and People Leader of the Year, at our Annual Awards Dinner. This inspiring evening recognized their excellence, leadership, and teamwork.

Congratulations to all of the winners:

🏆Think Big: Robert Milford – Retro Billing Associate, Senior

🏆 Go Fast: Loan Nguyen – Service Delivery Engineer, Senior

🏆 Deliver Awe: Daniel Jim – Medical Services Coordinator II

🏆 Care Deeply: Teletha Burnett (Jones) – Supervisor, Operations

🏆 Win Together: The Prosthetics Team – Nekaybaw Amatussalaam, Martha Boydston, Demetrica Buggs, Chelsea Drew, Robin Hurst, Jennifer McCarthy, Kristin Renfroe, and Larhonda Stout.

🏆Care Coordinator of the Year: Heather Gann – Medical Services Coordinator, Senior

🏆 People Leader of the Year: Samantha Spurlock – Supervisor, Provider Data Management

Thank you for your commitment to One Call and the injured workers we serve!

04/01/2026

One Call simplifies Physical Medicine through coordinated oversight, quicker access to care, and measurable outcomes – supporting injured workers every step of the way.

The power of one connection means fewer handoffs and better results.

Recovery works best when care works together.

Contact us today to learn more: https://onecallcm.com/solutions/physical-therapy/.

03/27/2026

Stronger return-to-work outcomes start with one connection.

One Call unifies ancillary care through one trusted, technology-enabled platform. That means fewer handoffs, clearer accountability and a smoother experience for injured workers and the teams supporting them.

Discover the power of one connection, learn more https://onecallcm.com/

03/25/2026

Workers’ compensation systems often emphasize documentation, protocols and cost containment. Yet behind every injury is a human being dealing with real‑world pressures that influence how they heal.

In a recent WorkCompWire article, Brian Murphy, PT, DPT, COMT, VP of Specialty Channel Strategy, explains how stress and sleep significantly influence pain perception, healing, resilience, and recovery outcomes for injured workers – making them critical drivers of recovery success.

Read more on our One Call blog: https://bit.ly/47eMvVJ.

03/23/2026

One Call simplifies ancillary care by unifying services through one technology‑enabled connection – reducing friction, improving coordination, and keeping treatment moving.

Let's deliver smarter care, together. https://onecallcm.com/

03/20/2026

⏰Last chance to register!

Be sure to join us this upcoming Monday, March 23 for an insightful webinar on the art of affirmation with Becky Curtis, founder of Take Courage Coaching and Director of Strategic Partnerships at Override. Guest speaker, Paul Curtis from Pain Coach Academy, will also be joining us for this exciting presentation.

During this session, you will gain a foundational understanding of affirmation – and discover a new way to offer encouragement to injured workers and improve return-to-work outcomes.

Gain essential knowledge and earn a Continuing Education credit – register today! https://bit.ly/4rq1l2E

03/19/2026

By optimizing processes and reducing administrative strain, we create a measurable impact across the workers’ compensation space.

Through the power of one connection, we're simplifying ancillary care and amplifying outcomes for injured workers, payers and providers alike.

Because you don't need another partner – you need one with the power to do more.

Smarter care starts with one connection. Connect with us today: https://onecallcm.com/.

03/16/2026

⏰There's still time to register for our spring webinar!

Join us Monday, March 23 for an insightful session on the art of affirmation with Becky Curtis, NBC-HWC, founder of Take Courage Coaching and director of strategic partnerships at Override.

Guest speaker Paul Curtis, NBC-HWC from Pain Coach Academy will also be joining us for this exciting webinar.

During this session, you'll gain a foundational understanding of affirmation – and discover a new way to offer encouragement to injured workers and improve return-to-work outcomes.

Don’t miss the opportunity to gain essential knowledge and earn a Continuing Education credit – register today! https://bit.ly/4rq1l2E

03/11/2026

⚖️Want to know the latest in work comp legislation?

Stay up to date with our monthly Legislative and Regulatory Wrap-Up.

March highlights include:
✔️Workplace Injuries Hit 20-Year Low
✔️Arizona Bill Could Shift Direction of Care Laws
✔️California Work Injuries return to pre‑COVID Levels

Learn more: onecallcm.com/resources/legislative-and-regulatory-wrap-up/

Address

841 Prudential Drive Suite 204
Jacksonville, FL
32207

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+18666972680

Website

http://www.onecallcm.com/

Alerts

Be the first to know and let us send you an email when One Call posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Practice

Send a message to One Call:

Shortcuts

Address
Telephone
Opening Hours
Alerts
Contact The Practice
Claim ownership or report listing

Want your practice to be the top-listed Clinic in Jacksonville?

What We Do

We are the nation’s leading provider of specialized healthcare solutions for the workers’ compensation industry. We provide injured workers with the best care possible so they can get back to work and life faster.

From diagnostics and medical equipment to home healthcare, physical therapy and transportation - we’re proud to provide it all.