One Call

One Call For more than 30 years, One Call has served the workers’ compensation industry by arranging care for injured workers in partnership with our clients.

As a leader within a complex industry, we’re committed to streamlining the claims process. We start by creating a customized recovery plan for each injured worker, combining data and analytics with a holistic view of their physical, mental, and emotional health. From there, we utilize technology to connect injured workers with high-quality providers within our expansive network and across our comprehensive core solutions. We go one step further by layering on proprietary specialty programs focused on early engagement, appropriateness of care, and even workplace injury prevention, when possible, to ensure the best possible recovery outcomes. Our care coordination leads to real results. We alleviate costs and burdensome administrative work for our clients and position injured workers for high quality of life and long-term success, both in and out of the workplace. We strive to demonstrate the vital role care coordination plays throughout the claims process. This dedication consistently earns us the respect of our clients who entrust us to coordinate care for one million injured workers each year. Allow us the opportunity to positively impact the lives of your injured workers. Begin your partnership with One Call today! Learn more about our services and the people we serve by visiting our website: https://onecallcm.com/

Make a difference in the lives of injured workers and their families by joining the One Call team. Whether you are an experienced professional or just beginning your career, there are a variety of job opportunities available. Learn more by visiting: https://onecallcm.com/about/careers

09/22/2025

A new season means a new opportunity to earn free CE credits! Join us on Wednesday, October 29th, as Michelle Despres discusses the intersection of aging, disability and occupational health. We’ll also delve into workplace injuries, highlighting how injury rates and recovery outcomes vary by age and specific injury types. Register today! https://bit.ly/4mOz4l0

Last week, our Jacksonville colleagues joined VyStar Credit Union for their Day of Purpose at Pine Castle, a housing com...
09/18/2025

Last week, our Jacksonville colleagues joined VyStar Credit Union for their Day of Purpose at Pine Castle, a housing community for those with intellectual and developmental differences.

Together, we cleaned, painted dorms and landscaped to help create a welcoming space for residents. Our COO Matt Jenkins was on hand for the ribbon-cutting ceremony, where residents saw their refreshed rooms for the first time.

At One Call, our mission goes beyond helping injured workers — it’s about uplifting the communities we serve. We're proud to partner with VyStar in this meaningful initiative.

Each year, One Call recognizes one standout team member with the Brent Haines Award, named in memory of a colleague who ...
09/16/2025

Each year, One Call recognizes one standout team member with the Brent Haines Award, named in memory of a colleague who exemplified integrity, innovation, and client commitment. This year’s recipient, Client Services Executive Brandi Carmichael, truly embodies the culture we strive to build—where teammates own their outcomes, support one another and rise to every challenge.

Discover how our resilient team can help your employees thrive. https://bit.ly/47KqE9N

09/15/2025

During Hispanic Heritage Month – September 15 to October 15 – we celebrate the rich traditions, contributions and vibrant spirit of Hispanic and Latino communities. Their influence continues to shape our society and culture. ¡Celebremos el Mes de la Herencia Hispana!

09/12/2025

With a new school year underway nationwide, One Call is proud to stand behind the educators and support staff who make learning possible. Through our ancillary services, we help school employees restore life after injury. In the past year alone, we’ve partnered with over 100 school districts serving thousands of dedicated professionals.

Learn how One Call can help your educators receive the support they deserve. https://bit.ly/4gruWFq

09/11/2025

Today, we reflect in somber remembrance on the events of September 11, 2001 — the many lives lost, the heroic bravery of first responders and the strength and resiliency of our fellow citizens. May we never forget.

Want to know the latest in work comp legislation? Our Legislative & Regulatory Wrap-up has you covered. This month’s iss...
09/08/2025

Want to know the latest in work comp legislation? Our Legislative & Regulatory Wrap-up has you covered. This month’s issue highlights key updates, including Colorado’s reconsideration of an artificial intelligence bill, California’s advancement of Independent Bill Review and a request for feedback on Oklahoma’s fee schedule. https://bit.ly/3HNotHZ

09/01/2025

Every day, millions of people contribute to our nation’s workforce. As we celebrate Labor Day, we honor the hard work, passion, and determination of all workers — THANK YOU for your tireless efforts. We wish you a safe and happy holiday.

Thank you to everyone who visited Booth 821 during ! We're grateful for the opportunity to connect and share how One Ca...
08/20/2025

Thank you to everyone who visited Booth 821 during ! We're grateful for the opportunity to connect and share how One Call is Restoring Life After Injury. A special shoutout to our incredible team, who worked tirelessly to deliver a top-tier VIP experience — a successful outcome is music to our ears.

Palooza alert! Our live graffiti artists are painting custom trucker hats at booth 821—snap a selfie in your one-of-a-...
08/19/2025

Palooza alert! Our live graffiti artists are painting custom trucker hats at booth 821—snap a selfie in your one-of-a-kind design, post it to Facebook, tag One Call and , and you could rock away with a $500 Ticketmaster gift card!

This afternoon, two One Call all-stars – Michelle Despres and Niki Moore – take the stage at ! At 1:00 PM EST | Grand B...
08/18/2025

This afternoon, two One Call all-stars – Michelle Despres and Niki Moore – take the stage at ! At 1:00 PM EST | Grand Ballrooms 13–14, join Michelle and Marcos Iglesias, MD of AF Group, as they dive into work-related injury and chronic pain. Following at 2:10 PM EST | Grand Ballrooms 13-15, Michelle, Niki, and Briotix Health’s Kristianne Egbert light up the stage with workplace safety and recovery.

Get ready to feel like a work comp rock star! Booth 821 is your ultimate VIP experience for Palooza. Swing by for cust...
08/18/2025

Get ready to feel like a work comp rock star! Booth 821 is your ultimate VIP experience for Palooza. Swing by for custom trucker hats, cold beverages, exclusive giveaways—and a front-row look at how we're Restoring Life After Injury.

Address

841 Prudential Drive Suite 204
Jacksonville, FL
32207

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+18666972680

Website

Alerts

Be the first to know and let us send you an email when One Call posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Practice

Send a message to One Call:

Shortcuts

Share

Share on Facebook Share on Twitter Share on LinkedIn
Share on Pinterest Share on Reddit Share via Email
Share on WhatsApp Share on Instagram Share on Telegram

Category

What We Do

We are the nation’s leading provider of specialized healthcare solutions for the workers’ compensation industry. We provide injured workers with the best care possible so they can get back to work and life faster.

From diagnostics and medical equipment to home healthcare, physical therapy and transportation - we’re proud to provide it all.