Healing Therapeutic Massage

06/01/2020

Clients,

I am so excited about the upcoming return to my practice and to all my exceptional clients. I have missed seeing all of you so much. Know that your safety and health are of the utmost importance. My tenative opening date will be during the week of June 15th. While I realize that phase two began today and our profession was able to re-open, I felt that it was important to observe the COVID related data for two more weeks as a safe plan. Please be patient with me, as this will be a slow re-open, allowing for all the necessary recommendations/protocols to be followed and executed. Many of you have reached out and are just as excited about resuming our proactive and preventative care as I am. Please see the previous posts as it lays out in detail how I plan to operate my business in the safest way possible. Feel free to call or text, and I'll be happy to set up your next session as soon as possible.

I look forward to seeing you all soon!

To a safe and healthy return...

Cass

06/01/2020

INTAKE FORM ADDENDUM

To best protect your health and the health of others, please fill out this form before each massage and bodywork session. Thank you!

NAME:_______________________________________ DATE:__________________

Have you been tested for COVID-19? If yes, what type of test did you have?

When was your test?

What were the results?

How long were you symptom free?

Have you been in places with a high infection rate within the last two weeks (e.g. state designated “hotspots”)? If yes, please explain.

Please check if you are experiencing any of the following as a NEW PATTERN since the beginning of the pandemic:

__Fever __Nasal, sinus congestion __Sudden onset of muscle soreness

__Cough __Fatigue *Not related to a specific activity

__Chills __Loss of sense of taste or smell __Rash or skin lesions

__Sore throat __Shortness of breath *Especially on the feet

__Diarrhea, digestive upset

Do you have any new discomfort with exertion or exercise? If yes, please describe:

I declare that the information provided above is true and accurate to the best of my knowledge.

___________________________ _________________________________ ____________

(print name) (signature) (date)

06/01/2020

Dear Clients,

We hope this finds you and your family in good health. While many things have changed, one thing has remained the same; our commitment to your safety and health.

By its very nature, massage and bodywork requires skin-to-skin contact and you should be familiar with the fact that infection control has always been a top priority for our practice. As we navigate life with additional requirements and modify existing measures due to the coronavirus, please help me to support all of our clientele by cooperating with some new requirements.

Our practice follows Practice Guidelines recommended by the state of Rhode Island and the Federation of State Massage Therapy Boards (FSMTB), along with infection control recommendations made by the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA).

You may see some changes when it is time for your next appointment. We made these changes to help protect our clients as well as ourselves. For example:

We will communicate with you beforehand to obtain updates to your health information and ask you specifically about your potential exposure to COVID-19.

When you arrive at the office, We’ll ask that you wait in your vehicle until we text you or call you to come in. This ensures that we don’t have too many people in the reception area at one time.

Please do not arrive early to your appointment. We are spacing our clients further apart to allow for adequate time to sanitize per our practice guidelines.

We will greet you at the door and use a no touch thermal temperature screening to confirm that you don’t have a fever.

We’ll ask you if you have developed any symptoms of illness since we spoke on the phone. If you feel ill on the day of your session, there is no penalty for cancelling your appointment. Massage is not advised if you have any symptoms of illness.

Please bring a face mask to use while you are in the building, and during your massage.

We will ask you to sign an informed consent form that states, “I understand that close contact with people increases the risk of infection from COVID-19, as well as any other form of communicable disease. By signing this form, I acknowledge that I am aware of the risks involved and give consent to receive massage from this practitioner.”

There is a hand-hygiene station that we will ask you to use when you enter the office. You will also find hand sanitizer in the reception area and other places in the office for you to use as needed.

We look forward to seeing all of you again and we are happy to answer any questions you may have about the steps we take to keep all of our clients safe in our practice. We will be reaching out to you individually to establish your next appointment within our schedules. Our practice is tentatively scheduled to open during the week of 06/15/2020.

Thank you for being our clients. We value your trust and loyalty and look forward to welcoming you back to a safe, therapeutic massage environment.

Cassie Rawcliffe, LMT & Michaele Colizza, LMT ______________

04/07/2020

04/01/2020

04/01/2020

To Our Clients,

As of Sunday 03/22/2020, our Governor and the Department of Health, under whom we are licensed, mandated that all close contact businesses close as of 5pm today, which is inclusive of the massage therapy profession. We know and understand how massage therapy directly and positively effects your life, as many of you see us for therapeutic reasons. For the safety of our clients, ourselves and all families involved, it was necessary to close our doors last week. We will remain closed until the state has given the authority to safely reopen our practice. For more information regarding how Rhode Island is fighting COVID-19, please follow this link:

https://health.ri.gov

Please use this time to slow down and take time for yourself. Exercise, stretch, take quiet time, be mindful and follow the medical advice of your P*P as needed as you move through this difficult time. Know that Michaele and I are here for you and will continue to be here once we reopen. We look forward to that day.

Be Well,

Cassie & Michaele

State of Rhode Island: Department of Health

03/21/2020

In following the recommendations of the CDC Social Distancing

Therapeutic Massage by Michaele and Healing Therapeutic Massage will close for non emergency massage between March 18, 2020 and April 3, 2020.

We will reassess these dates as needed.

Please continue to call/text us with ANY of your massage inquiries/needs

If you have an appointment during these dates, we will reach out to you personally to reschedule your appointment.

This voluntary closure has been a heartbreaking decision. We'd like to let you know what we have been doing in the past few weeks to help keep our patients/families, our therapist/families and the community safe as possible:

*Covid19 precursor/warning sign on door

With explanation of signs/symptoms and when NOT to enter the office.

*Therapist wash hands before and after each session.

*Therapist sanitizes hands entering/exiting the room.

*Clients wash hands/sanitizer before after each session.

*sanitizer sheets on treatment room doorknobs changed with each Client.

*Clients to use side door entrance opened/closed by therapist with sanitizer wipe

(Low/no contact for client).

*Clients should bring masks/gloves to their sessions (limited supply on site).

*Client and Therapist required to mask during treatment.

*Treatment room surfaces are quadrupled cleansed with sanitizer wipes, lysol spray, aresol alchohol spray, and an 4 oil essential oil blend combination spray between each client.

*FULL linen change between each client.

*Sanitizer fitted sheet on massage table (this is a barrier between the heating element and sheet).

*Therapist sanitize hands before touching face/head/neck/shoulder region, before hand to hand contact, and before/after therapist touches the clients feet.

*Rest room is triple sanitized with sanitizer wipes, lysol spray, and areosol alchohol after EVERY use.

*Common contact areas -front desk

-check stamp

-pens ect.

are triple cleaned (see * above for detail) after each client is seen.

*Furniture is sprayed with lysol spray and aerosol alchohol.

*We are also using essential oil blends to cleanse the air in the office and opening the windows daily.

*As your Massage Therapist, we are regularly ultilizing vitaman C, Echinacea, and other immune system building products throughout each day.

We will continue to add anything else we can to do our part to help stop Coronavirus.

Your input, feedback, suggestions for anything else we can do to keep us all, safe during this episode would be GREATLY appreciated!

Some final thoughts:

YOUR support of small businesses is crucial to us.

Please, consider purchasing gift certificates for up coming visits by calling or texting us AND like our pages Therapeutic Massage by Michaele and Healing Therapeutic Massage. We will post occasionally on our pages any updates, perhaps some healthy recipes and maybe some light humor to keep in touch.

Your positive endorsement of our bussinesses will help us to protect, nurture and continue to provide your Massage Care in the future.

Thank you for support and understanding during this unique period in time.

We will miss each of you.

Sending wishes for sustained health and healing,

Michaele and Cassie