SOzen Therapy

10/19/2025

Wow, has it really been that long since I’ve made an update on Facebook?!! 😂
I’m working on getting an email out to everyone, but I will be seeing clients out of Merrill chiropractic located at 2504 E. Center St. beginning Tuesday October 21st.. While I will be working reduced hours, lots of new and exciting things are ahead for all of us!! 😊…Thank you for your kindness, patience, and trusting me with your Bodywork 🙏❤️- Susan  

08/25/2021

Fall 2021 Coronavirus Update

Dear Friends and Valued Clients,

My goal remains to continue providing you quality service in the safest environment possible: I have been fully vaccinated, I wear my mask during massage sessions, I am still (and will always) follow diligent cleaning protocols, and I have purchased a new larger capacity air purifier.

Due to the rapid and alarming rise in COVID cases on the cusp of flu season, new policies have been implemented effective immediately. Dr. Poortenga, Debbie Beebe and myself will continue to monitor the situation; and as things change, these policies will be reviewed and modified.

* Masks will be required to enter the building at all times, including Evenings and Weekends.

*When possible, please do not arrive more than 5 minutes prior to your scheduled appointment time. This will allow time for proper cleaning and air purification; and to reduce the number of people in the building at one time.

*Masks will be required when in the supine (face-up) position. When in the prone (face-down) position, I am happy to provide a drape for the face cradle so you may remove your mask in that position.

*If you are feeling unwell, please reschedule your session.

*If you test positive for COVID, please wait 21 days from your positive result; or alternatively, 14 days post resolution of symptoms.

*If someone in your home tests positive for COVID, please wait 5-10 days before coming to the office to make sure you do not experience symptoms.

This situation continues to be like bailing water out of a boat and trying not to get wet. If you are uncomfortable receiving masage at this time, I understand and look forward to seeing you again when things are better. If these protocols are unacceptable, please let me know if I can be of help in referring you to a practice without mask protocols. I truly just want to help, in anyway I can.

Always always always with love,
Susan
SOzen Therapy

11/29/2020

**New COVID policies for Holidays***

Dear Friends,
Let me begin by thanking all of you for your continued support during this past year. You have all been very understanding and patient as the COVID pandemic has unfolded, and as I have had to adjust my guidelines accordingly. When I sent you my "Reopening Strategy" newsletter last May, I had hoped that would be the last COVID adjustment; however, as you all know, we are now at a new crisis point in cases in this area. This places an additional burden on personal care businesses such as myself as we struggle to stay open while maintaining adequate safety protocols for our clients. Additionally, there is a struggle to honor that everyone is dealing with this pandemic in their own way and has their own beliefs about it. I honor your beliefs, and I certainly do not want to lose more business than this pandemic has already caused. I do not judge anyone for their choices, but I have to follow the path that causes the least harm, and honor those who have sacrificed their own comfort by practicing guidelines and trusting me to do the same so they can continue to receive my services.
So in keeping with my directive to do no harm, the belief that this virus is bigger than my business concerns, and that it isn't about my personal comfort, the following guidelines will go into effect immediately and stay in effect until January 15:

** if you are traveling during Thanksgiving or Christmas, or if others are travelling here to visit you - please reschedule your massage for after January 15.

** If your Thansgiving/Holiday plans include gatherings over your immediate group, in groups of 6 or more - please reschedule your massage after January 15.

**if you regularly eat out in restaurants, go to gyms, etc,. - please reschedule your massage after January 15.

**if you do not practice mask wearing in public, or do not practice social distancing - please reschedule your massage after January 15.

If the above does not apply to you, I look forward to seeing you soon! Please remember:

** Please text me at 423.361.0545 when you arrive at the office and I will meet you at the door to take your temperature before we go back to the treatment room.

**Masks will be required when in the supine (face-up) position.

I pride myself in provididng both a therapeutic and releaxing service. But above all, I must keep your health and safety as a top concern. In addition, I must keep those I love who are in danger from this virus safe as well. It is my hope you will understand the necessity for the above guidelines. If you need to discuss things further, I am always available to you. Please text, call, or email (sozentherapy@gmail.com) at anytime. As always, all packages, gift certificates, etc. will be honored; and all expiration dates have been waived.
I wish you all continued health and safety during this time, and look forward to seeing you when the time is right.
All the best,
Susan

09/01/2020

***New Location****

Dear Friends,
At long last it is finally time to start moving into my new office, and I am so excited to share my new space with you! Beginning September 15th, my new address will be:

3901 Fort Henry Drive
Kingsport TN 37663

I am also excited to tell you that I will be sharing the new office with two amazing practitioners: Cynthia Poortenga, PC, a private practice physician with a passion for integrative medicine with an emphasis on lifestyle and prevention; and Debbie Beebe, PT/CST (and a ton of other certifications, too many to list!!). We will also be joined by Dr. Poortenga's nurse, Kristen Harmon.

What to expect:
•My pricing has remained the same, with the exception of the Targeted 30, which has increased $5 to $35.

•I have streamlined my menu by eliminating Rest & Relaxation and Deep Tissue. Other than Hot Stone and Craniosacral Therapy, all bodywork will be priced as an Integrative Massage. If you have previously purchased a package, no worries, all prior purchases will be honored. You can still get a Integrative Masage with an emphasis on R&R; and likewise, you can request Deep Tissue. (* Deep Tissue and the amount of pressure used in a massage are not the same thing. If you require an enormous amount of pressure, I am happy to refer to a practitioner that specializes in "bringing the hammer")

•I have also added some new services to my menu, you can check them out at www.imsozentherapy.com/services

•CHECK-IN procedures: for the time being, I will adopt the check in procedures followed by my partners. The main door to the office will remain locked. When you arrive, you will text me at 423.361.0545 and I will meet you at the door to check your temperature. You will need to wear a mask when entering the building or sitting in the common waiting area. (Please note that Kristen is employed by Dr. Poortenga, so Debbie and I will handle our own check-ins and scheduling). Once you are checked in, you will sign a covid waiver and an intake form to indicate any preferences, goals, etc for your session so that I can best customize your integtrative massage experience. 🙏🏻

And finally, a note of thanks to all of you for staying with me during this time of transition. I am honored to serve you and look forward to seeing you all soon!!

Much love and gratitude,
Susan

imsozentherapy.com
SOzen Therapy
3901 Fort Henry Dr.
Kingsport, TN 37663
Contact
(423) 361-0545
sozentherapy@gmail.com
Book an appointment

Welcome to SOzen Massage Therapy SOzen Massage Therapy offers a full line of massage techniques in a quiet and peaceful environment. Susan Oliver, LMT, E-RYT, YACEP believes that “ If you change the rhythm of your breath, you can change the rhythm of your thoughts. And if you can change the rhythm...

04/30/2020

Re-Opening Strategy

Ready....Set....Wait!
Dear Friends,
It had been my hope to send you a re-opening plan for SOzen Therapy supported by cohesive, definitive, and official guidelines from State and Local governments, as well as from the governing Boards for Health and Massage. Unfortuntatley, these guidelines change daily. (Tell me which group is yelling the loudest on a given day and I'll tell you whether or not officials have moved up or delayed my re-opening date). I get it. This remains a very fluid situation; and there are two strong opposing emotions of fear of opening too soon, and anger over not opening soon enough.

As you read below, please understand the decisions I've made are not against one argument, nor for another. If you would like to discuss anything in further detail, need a referral to an open therapist (only for the interim I hope!), or would like a refund on any outstanding service, please contact me anytime by email at sozentherapy@gmail.com, or call/text 423.361.0545.

I feel a true calling to the work I do, and whether you are a new client or a returning one, I am grateful for the trust you place in me to do your bodywork. As such, it is my decision to wait until June 1st to re-open. This decision is obviously not based on what may appear to be the more financially wise or business savy. Even if I were to re-open tomorrow, it could still take a while to build business back to pre-virus levels; so I do understand the financial risk that comes with the delay. I also know you need your massage, and for those of you who are ready now, I am so sorry if I am letting you down. But I also believe that this decision is how I can best honor and serve you at this time. Anyone in a healthcare service related field operates from the principle of 'do no harm.' Without clear guidance from those who regulate my field and my license, I choose to watch those braver and smarter than myself proceed first. As I observe other practitioners open successully, and as said guidelines become more available, I will feel more confident in providing you the quality of service you should expect from your massage therapist.

So for now, that is all I can definitively say except that I miss you. I can't wait to see your faces and hear your quarantine stories. I encourage you to go ahead and book online now, or contact me as soon as possible to get on the schedule. I will personally contact each of you prior to your next appointment.

For those of you who may remain unsure if you are ready for massage therapy when I do re-open, it's ok, I understand. You'll come back when you're ready. My favorite quote from quarantine thus far is that "we may all be in the same storm, but we aren't all in the same boat."

Lastly, remember that your body hears what your mind thinks - so mind your thoughts carefully my loves.

I'll be in touch soon,
Susan

SEE BELOW FOR A SPECIAL ANNOUNCEMENT :)

SOzen Therapy is moving!!

Now time for some good news!....
In September I will be relocating to a new office in the Colonial Heights area of Kingsport. The completely re-designed stand alone building has private parking, handicap access, and a meeting room for classes. My suite will have a private bathroom and temperature/airflow control. Best of all, I will be joined by two amazing women practitioners - but I'll wait until they make their own announcements before introducing them :).
SOzen Therapy
220 Broad St.
Suite 203
Kingsport, TN 37660
Contact
(423) 361-0545
sozentherapy@gmail.com

10/31/2019

🎃 I Wish Everyone A Happy Halloween, From SO•zen Therapy🎃

09/18/2019

What’s your combo?

07/04/2019

Happy Fourth of July!!🇺🇲🇺🇲

06/29/2019

🏵️I just thought about how simple the words are but the huge impact behind the meaning 🏵️

01/21/2019

🙌 Have A Wonderful MLK Day!!🙌

12/07/2018

Come by the YMCA to bid on a great massage deal, and support a great fundraiser!!

11/23/2018

Holiday Specials: 30-minute mini-session stocking stuffers (5 for $90); Gift certificates; special discounts for new and returning clients; BOGO (buy 4, get 1 free); Cloud Nine; and Cyber Monday package deals. Visit our website and look for Promotions, Special Offers, and Gift Certificates.
https://www.massagebook.com/Kingsport~Massage~SOzenTherapy?src=campaign