Mercer Family Dentistry

Mercer Family Dentistry Smile! You're in good hands. We welcome you to our dental practice and thank you for selecting us t Your referrals are welcome and appreciated.

We welcome you to our dental practice and thank you for selecting us to provide your dental care. We will strive to make your relationship with us a pleasant one. Most of our new patients are referrals from present patients who are pleased with the care they have received here. Hopefully you too will be pleased and compliment us by recommending us to your family and friends. We take great satisfaction in helping you maintain optimal oral health. Our practice is devoted to comprehensive and preventive patient care. Throughout our website, you will find an abundance of information about our practice, procedures we provide, and dentistry in general. Please explore and learn as much about dentistry and our services as you desire. We believe our patients should have as much information as possible in order to make important, informed decisions regarding their oral health and treatment options. Our patients are our most important asset, and we strive to develop long-lasting, trusting relationships with all of our patients. We look forward to seeing you!

10/31/2024

On Oct. 31, 2024, our telephone system is currently experiencing technical difficulties. If attempting to reach us via phone, kindly leave a voicemail or send a text message to 423-246-7900. We apologize for any inconvenience this may cause.

January 16th, 2024. The office is closed today. We tried to come in but the roads have turned to solid ice as the temper...
01/16/2024

January 16th, 2024. The office is closed today. We tried to come in but the roads have turned to solid ice as the temperatures are falling since they cleared the roads. Be safe and stay warm. We will try again tomorrow.

Amen!
11/30/2023

Amen!

GOOD NEWS ALERT! As of April 4, our office hours will be changing. Our first appointment of the day will be at 7:00 am a...
03/27/2023

GOOD NEWS ALERT! As of April 4, our office hours will be changing. Our first appointment of the day will be at 7:00 am and the last appointment will be at 2:00 pm. If you are scheduled for an afternoon appointment, someone will be in contact with you to adjust your appointment time.

01/17/2022

The office will be closed today 1/17/2022 due to weather conditions ❄️❄️❄️

Happy, Happy Birthday to our one and only Kathy! Hope you have a fantastic day!
11/10/2021

Happy, Happy Birthday to our one and only Kathy! Hope you have a fantastic day!

04/29/2020

ATTN: Per The Governor’s order we are now Re-Opening Wednesday May 6th! If you are a scheduled Monday or Tuesday, we will be in contact soon.

Please note the changes we have implemented into to our office procedures and patient encounters that are based on current recommendations from the Centers for Disease Control (CDC), OSHA, and the American Dental Association. We recognize that some of these precautions may cause some temporary inconveniences and potential delays in your treatment. Please be assured that your health, as well as the health and safety of all members of our community, is our number one priority.
• Patients are asked to consider wearing a mask into the office during their scheduled appointment time.

• High traffic surfaces such as the front desk and reception areas are wiped regularly throughout the day with an EPA recommended disinfectant.

• In addition to our normal instrument sterilization, disinfection, and clinical cleanliness, we are also committed to disinfecting anything regularly affected by human touch.

• Every team member has his/her body temperature checked when they arrive at work and are instructed to remain at home if they are feeling ill.

• To promote social distancing, we will essentially be limiting our reception areas and limiting the amount of people present in our office at any one time. We ask that only patients (and if necessary, for younger patients or patients requiring additional assistance) one accompanying adult enter our offices. Siblings, grandparents, friends, etc. should remain home or outside in their vehicles. We can update them by phone, text, email, or one of us will come out to your car.

• Patients will be asked to present to their appointments at their regularly scheduled time, not early. We ask our patients to enter the office to more than 5 minutes before their appointment time to minimize waiting in our reception area. If we are running behind schedule, we will try our best to notify you asap.

• Before your appointment, a member of our staff will ask you if you have been sick with any respiratory symptoms (cough, fever, shortness of breath) or recently traveled to an infected area. Additionally, this team member, will check the temperature of the patient using a thermometer. Patients with temperatures over 100.4 will be rescheduled for a later date.

• We have removed all magazines, brochures, and books from our reception areas. Also, our chairs have been spaced to help maintain distancing.

Please be patient with us in getting your appointments rescheduled. We will do our best to make you an appointment as soon as possible. We may have to delay some treatment based on urgency of other treatment. Thank you for your patience and understanding!

03/17/2020

In order to protect our patients and staff, we at Mercer Family Dentistry are following the American Dental Association's recommendation to close our office for a couple of weeks for routine care and remain open for emergencies only. In this challenging time we ask for your patience and want to reassure you that if any emergency arises, you can call Dr. Mercer at 423-491-5894 and leave a message. He will respond to you as soon as possible. There will be staff in the office periodically so you can try the office number, 423-246-7900, if you need to speak with one of them. You also may email with office at mercerfamilydental@gmail.com as we will be checking it continually. If you have had an appointment scheduled and we had to cancel it, be reassured that we will call you back to reschedule as soon as we are back up and running.We wish you and your family good health!

03/14/2020

We want you to know that we are closely monitoring the situation with COVID-19 (coronavirus). Our patient’s health and care are of the upmost importance to us. In light of recent events, we are asking our patients to consider the following.

If you have an appointment for routine care, please call our office ahead of time and discuss the need to reschedule to a later date if you develop symptoms of a respiratory infection (cough, sore throat, fever) before you are to be seen. Please also call our office to reschedule your appointment if you have traveled out of the country within the last month.

If you are scheduling an emergency visit, please let our office know beforehand if you have symptoms of a respiratory infection (cough, sore throat, fever), so our staff can take appropriate preventive actions.

Our office has always placed a high standard on sanitation and cleanliness. We always have and will continue to follow the CDC guidelines:

We sanitize highly touched surfaces multiple times per day; such as doors, handles, tables, check-in stations, and sinks.
Our staff washes their hands between all patient encounters to combat exposure and promote cleanliness.
Our staff will stay home if they are sick.
We have and use hand sanitizer frequently as well.

The CDC has the following recommendations to stay healthy:

Avoid close contact with those who are sick.
Avoid touching your mouth, nose, and eyes.
Stay home if you are sick.
Cover your mouth with a tissue when coughing or sneezing.
Wash your hands often and for at least 20 seconds with soap and water or a hand sanitizer composed of at least 60% alcohol.

We value all of our patients and your health is our primary concern. Please call us if you have any questions. 423-246-7900

Sincerely,

Jeffrey Mercer
Mercer Family Dentistry

Please go to Cureton Orthodontics find our pumpkin and like it! You must like the photo on their page!
10/31/2019

Please go to Cureton Orthodontics find our pumpkin and like it! You must like the photo on their page!

Mercer Family Dentistry

Happy “40th” Birthday, Dr. Mercer!  His birthday is actually tomorrow but we celebrated today!
10/24/2019

Happy “40th” Birthday, Dr. Mercer! His birthday is actually tomorrow but we celebrated today!

09/12/2019

It seems we are having phone issues today. If you need to contact us in the meantime, please email mercerfamilydental@gmail.com

Address

1105 W Stone Drive
Kingsport, TN
37660

Opening Hours

Monday 7am - 3pm
Tuesday 7am - 3pm
Wednesday 7am - 3pm
Thursday 7am - 3pm

Alerts

Be the first to know and let us send you an email when Mercer Family Dentistry posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Share

Share on Facebook Share on Twitter Share on LinkedIn
Share on Pinterest Share on Reddit Share via Email
Share on WhatsApp Share on Instagram Share on Telegram