Mac's Pharmacy - Townsend

06/12/2025

💥Employee Spotlight: Jerry Sullivan 💥
https://www.macspharmacy.com/blog/employee-spotlight-jerry-sullivan-macs-pharmacy-townsend/

Meet Jerry Sullivan — a hometown staple and a key member of the Mac’s Pharmacy family for the past eight years.

Jerry was born and raised in Townsend, Tennessee, where his parents, Jean and Jerry Sullivan, owned the local Exxon station (The Townsend Shopping Center) for over 50 years. He attended Townsend Elementary, Walland Middle School, and graduated from Heritage High. As the oldest of four boys, Jerry’s family roots run deep in East Tennessee. One of his brothers now lives in Wisconsin, another in Clinton, and the youngest works with Foothills Excavating in Alcoa.

How long have you worked for Mac’s Pharmacy?
I’ve been a Pharmacy Tech for 11 years in total and have spent the last eight with Mac’s Pharmacy. I was actually one of the original team members at City Drug Co. - Maryville before Mike Wilhoit purchased it.

What inspired you to work in pharmacy?
My cousin called one day to talk to my brother about a job opening at City Drug. I happened to answer the phone, and since my brother wasn’t interested — I took a chance. I was ready for a change, and the rest is history.

What do you enjoy most about your role?
My role has evolved a lot over the years. I started as a pharmacy tech and eventually took over our medication sync program. I’ve also worked with all of our retail locations to help mitigate DIR fees. When we opened our Townsend location, I was brought in to lead with my experience and help streamline medication packaging — making it easier and more convenient for our customers.

What advice would you give someone considering a career in pharmacy?
There are no one-time problems in pharmacy. If you solve it once — remember how you did it! That applies to everything from insurance claims to feeding paper into the robot.

What do you do in your free time?
I’ve been married to my amazing wife Melissa for 15 years. She’s a radiation therapist at Thompson Proton . We have two daughters: Stormie (26), who lives in Johnson City and trains safety dogs, and Claudia (21), a vet tech at Embassy. Music is a big part of my life. I’ve been in bands for over 20 years. Currently, I play keyboard and sing in a band called High School Reunion. We rehearse weekly and play all over — last Friday we were at Bluetick Tavernand last Saturday we played at The Burgers - Lenoir City. We cover ‘70s, ‘80s, and ‘90s music — everything from The Weeknd and Janis Joplin to Elton John. My favorite song to perform is Don’t Stop Believin’ — it gets the crowd going every time.I also play piano at Green Meadows United Methodist Church and DJ weddings on the side.

What’s one product you’d recommend from Mac’s Pharmacy?
I’d have to go with the ni****ne patches. It took me about a year, but with patience and persistence, I finally kicked the habit. They made a big difference.

05/16/2025

Yesterday, we were honored to attend the annual Alzheimer's Tennessee Caring Hearts Recognition Luncheon—an event dedicated to celebrating the incredible caregivers who go above and beyond for those living with Alzheimer’s.
This year, Mac's LTC Pharmacy Solutions was proud to take part in a special way: each honoree received a single, beautiful rose from our team. We wanted every caregiver to feel seen, valued, and celebrated. In fact if you look at the event photos, you can easily spot the honorees - they are the ones proudly holding their rose 🌹💕
Congratulations to all of the Honorees👏👏
Read More Here: https://www.macspharmacy.com/?p=5542&preview=true
Alzheimer's Tennessee, Inc.

05/06/2025

🎉🌟 It's Nurses Week, and we're ready to celebrate our healthcare heroes! 🎉🌟 Tag your favorite nurse in this post for a chance to win a fabulous summer basket from the Mac's Summer Snack Shack! Let’s show our appreciation and give them a treat they deserve! 🥳💖 Who's your superhero in scrubs? Tag them now! 🩺✨

🎉 Nurses Week Giveaway! 🎉
Let’s show some love to the amazing nurses out there! 💉💪

From 8AM to 5PM TODAY, tag or comment with the name of your favorite nurse and we’ll enter them into a drawing to win our Nurses Week Summer Snack Shack — packed with sunny day treats to be delivered this WEDNESDAY (within 50 miles)!
Mac's Pharmacy - Oak Ridge
Mac's Pharmacy - Townsend
City Drug Co. - Maryville
Mac's Pharmacy - West Knoxville
Mac's Pharmacy - North Knoxville

Let’s make a nurse’s week a little sweeter! 🍿🍉☀️

04/17/2025

🐰 Bunny Business 🐰
Today, the Easter Bunny made a special stop to recognize Mac's Pharmacy - Townsend for having the best staff in town! Thanks for hoppin’ by, Bunny—you’re always welcome at Mac’s ✔️💯

04/04/2025

📣EMPLOYEE SPOTLIGHT: Meet Dylan Loland, Pharmacy Tech @ Mac's Pharmacy - Townsend https://www.macspharmacy.com/blog/dylanloland/🤩

Q:How long have you worked with Mac’s Hometown Pharmacies?

A: I joined the team at Mac’s Townsend in November of last year. I moved back from Florida in 2023 to be closer to my parents, who live in Wears Valley.

Q: What inspired you to work in the pharmacy field, and what do you enjoy most about your role?

A: Before pharmacy, I worked as a FedEx driver, but after a short stint—and one totaled truck—I realized that driving wasn’t the right fit for me. I wanted a career with more purpose, so I transitioned into healthcare. I started as a pharmacy technician at Walgreens, and was eager to experience the contrast between a large pharmacy chain and a community pharmacy. I enjoy helping people get the medications and care they need while learning something new every day.

Q: Can you share a memorable experience you’ve had while working at our pharmacy?

A: There are a lot of memorable moments! Since we’re in a big tourist area, summers are especially busy with visitors who come to hike, bike, and tube. We see plenty of sprained ankles, bug bites, and sunburns, so we stay stocked with first aid kits, ankle bandages, Benadryl, and bug spray. It’s always rewarding to help people enjoy their vacations safely.

Q: What is one piece of advice you would give to someone considering a career in pharmacy?

A: Patience is key. Dealing with insurance can be one of the most frustrating parts of the job—between prior authorizations, coverage issues, and helping patients understand their benefits, there’s a lot of back-and-forth. But if you’re willing to put in the effort and stay patient, it’s a rewarding field where you can make a real difference in people’s lives.

Q: How do you like to spend your time outside of work? What are your hobbies or interests?

A: I love spending time outdoors, especially hiking and biking. Some of my favorite spots include River Rat tubing, and exploring the local Treemont hiking trails. I also enjoy visiting Anakeesta and, when I get the chance, my favorite adventure is whitewater rafting in North Carolina. I also have my Yorkie, Zack, who just turned one in March—he enjoys walks on the townsend bike path.

Q: If you could recommend one product from our pharmacy that you believe everyone should try, what would it be and why?

A: I highly recommend the nausea bands. Drug-Free! No Drowsiness! Suitable for all Ages! AND No Side Effects!! If you’re looking for a natural remedy to combat motion sickness, I highly recommend Sea-Bands. They’re a simple, non-invasive, and drug-free solution that alleviates nausea without causing drowsiness or other side effects. The bands work by applying pressure to the Nei-Kuan (P6) acupressure point on your wrist, a method that’s been clinically proven to help relieve nausea and vomiting.

03/26/2025

40 years of Dollywood ❤️🦋

03/24/2025

🎶 GIVEAWAY TIME! 🎶
Who’s ready for an unforgettable night of live music for a great cause? We’re giving away TWO TICKETS to the Knox Rox Benefit Concert on April 26th!
To Enter:
1️⃣ Like this post ❤️
2️⃣ Comment with your favorite 80s or 90s song 🎤🎸
3️⃣ Tag a friend you’d bring with you 👯‍♂️
We’ll randomly select a winner on April 1st—so start dropping your favorite throwback jams in the comments! ⬇️🎶

🎶 GIVEAWAY TIME! 🎶

Who’s ready for an unforgettable night of live music for a great cause? We’re giving away TWO TICKETS to the Knox Rox Benefit Concert on April 26th!

To Enter:
1️⃣ Like this post ❤️
2️⃣ Comment with your favorite 80s or 90s song 🎤🎸
3️⃣ Tag a friend you’d bring with you 👯‍♂️

We’ll randomly select a winner on April 1st—so start dropping your favorite throwback jams in the comments! ⬇️🎶

https://www.facebook.com/events/946192247705628/
The 5th Annual Knox Rox Benefit Concert is an outdoor concert to support the Hillcrest Healthcare Foundation and Knox Paws.
There will be a live musical performance by Lavonda & the 865 Bandits. The event will also include Food Trucks, Buff City Soap, Sun Tan City, Axe Throwing and so much more.

03/12/2025

AMAZING😍 Cades Cove - Great Smokies

03/10/2025

📣💜Exciting news from Mac's Hometown Pharmacies💜
All of our retail locations will be offering exclusive collectible rubber ducks for just $5 each with 100% of the proceeds supporting Alzheimer’s Tennessee. Add a wacky friend to your collection and help us make Alzheimer’s a memory! 💜

UPCOMING ALZTN WALKS:
5 County Walk to Make Alzheimer's a Memory @ Clinton
Location: Downtown Clinton's Waterfront Park
Date/Time: Saturday, April 5 2025 @ 9 a.m.
https://support.alztennessee.org/site/TR?fr_id=1170&pg=entry
Blount County Foothills Walk to Make Alzheimer's a Memory
Location: Alcoa High School, 1205 Lodge St., Alcoa, TN 37701
Date/Time: April 26, 2025
https://support.alztennessee.org/site/TR?fr_id=1150&pg=entry
Knoxville Walk to Make Alzheimer's a Memory
Location: Catholic High School Stadium (off Cedar Bluff) 9245 Fox Lonas Rd, Knoxville, TN 37923
Date/Time: Saturday, April 12, 2025 @ 8 a.m.
Registration & Fun Starts @ 8 a.m.; Opening Ceremony @ 9:30 a.m.; Walk @ 10 a.m
https://support.alztennessee.org/site/TR/Events/General...

10/06/2023

🎉Tomorrow will be 1 week since our incredible Grand Opening and Ribbon Cutting! Thank you to the amazing community that has supported us since we opened our doors a few months ago. We are so proud to be your local, hometown pharmacy! Stop in and see us and then head next door to our neighbors for some delicious ice cream, food, and fun! Peaceful Side Social Brewery + Craft Kitchen Peaceful Side Creamery

🥳A special shout-out to Blount County Chamber of Commerce for helping us with this event and to Dancing Bear Appalachian Bistro for the giveaway! Oh and we can't forget about Pizza Hut for feeding us so many days while we prepared for opening!

🛑 We are located at 7959 E Lamar Alexander Pkwy. Townsend, TN 37882

09/14/2023

🎆 GRAND OPENING EVENT!!! 🎆

🎈Come join us on Friday, September 29th for our Grand Opening and Ribbon Cutting with the Blount County Chamber of Commerce! You will even be able to register to win a $100 gift card to Dancing Bear Appalachian Bistro!

🎉 We are thrilled to be part of this wonderful community in Townsend and have already been blown away by your support! Please come out for a fun afternoon! We can't wait to see you there!