08/24/2021
A fast-growing pediatric private practice is seeking a driven and personable front desk receptionist for our clinic in Hawks Prairie! This position is responsible for serving as the front desk receptionist for two pediatric practices within one building: Discovering Expression Speech & Language, and Behavior & Educational Supports Applied Behavioral Analysis. We are primarily looking for a candidate with previous experience in front desk and reception management, however, we value individual qualities and characteristics, and are willing to provide some training for the right candidate. The scheduled hours for this position are Monday through Thursday, 11:00am to 6:00pm, with an option to add Friday hours.
Job duties include, but are not limited to:
- Answer telephone and schedule appointments on the computer.
- Greet patients and answer any questions regarding scheduling, insurance, and billing.
- Manage weekly schedules for multiple providers, striving to maintain a high level of scheduled productivity for each provider.
- Complete insurance benefit checks and authorizations.
- Perform monthly DSHS eligibility checks.
- Track and manage referrals through spreadsheets.
- Communicate professionally with doctors’ and other providers’ offices.
- Communicate with patients and families via phone, text, and email.
- Perform light cleaning tasks in lobby and treatment areas.
Benefits include:
- Competitive hourly rate ($18 - $23/hr depending on experience)
- Paid time off, including all major holidays
- Part-time schedule ranging from 28-36 hours per week
- Supportive and fun work environment
Qualifications:
- Strong background in customer service and medical office experience.
- Exceptional communication skills.
- Preferred experience with scheduling software (Fusion, Theralytics), medical insurance and billing, and credentialing healthcare providers.
- Efficient and effective multi-tasker.
- Willingness to learn new tasks, ask for help when needed, and problem-solve independently.
If this sounds like you, please reach out and send us your resume - we can’t wait to work with you!