11/19/2025
Payroll and Billing Specialist II Katelyn Duhon was nominated as the latest SMS Standout by Business Office Manager Sheree Dekerlegand for demonstrating dedication and capability well beyond what is expected of a new employee.
Katelyn took on high-level client invoicing responsibilities despite having minimal notice or training. She demonstrated exceptional resilience by facing a steep learning curve head-on and not giving up, quickly mastering complicated processes under time constraints. She has been a tremendous resource in keeping business continuity during our colleague's extended medical leave.
Katelyn has successfully delivered accurate and timely invoices to her co-worker's client while managing her own assigned accounts, while still learning our team's processes. Her prompt action and high-quality work, all accomplished in her initial months, prove her to be an indispensable member of the team.
Great work, Katelyn!