11/04/2025
📢 Studio Policy Updates – Effective 11/10/2025
Hey SoFLo family! We’re making a few important updates to help keep our classes fair and flowing for everyone. Classes fill up fast, and your spot matters — both for you and for your fellow mat buddies!
Here’s what you need to know:
Late Cancellation
• Cancel up to 3 hours before class to avoid a fee.
• Cancel within 3 hours of class start? $10 late cancellation fee applies.
(Example: 6 PM class = cancel by 3 PM to avoid fee)
No Show
• Miss a class you signed up for? $15 no-show fee applies.
Applies To:
• All single class drop-ins, class packs, and memberships for SoFLo Members.
Booking Reminder:
• Reserve your spot early — it helps ensure you can attend your favorite classes.
• If your plans change, simply cancel before the 3-hour window to open your spot for someone else.
Payment Processing:
• Fees are processed once per week to the card on file.
💻 Manage your bookings easily via your MindBody account
• Purchase classes, book classes, cancel classes, and manage memberships — all in one place.
Other Studio Policies to Keep in Mind:
• Passes and memberships are effective from first attendance, not purchase date.
• Already purchased passes/memberships cannot be exchanged or shared.
• Special events, workshops, trainings, and retreats do not follow standard pricing and are non-refundable.
• Military & First Responder Discount: 15% off packages (not single drop-ins or new client specials), must purchase in-studio with valid ID.
Thank you for helping us keep SoFLo mindful, fair, and supportive for everyone. 🌿
