03/20/2020
Dear Family Members,
The purpose of this letter is to share IMPORTANT INFORMATION regarding actions currently being taken at Marvel Manor to address the Corona Virus (COVID-19) Health Emergency that is taking place across the country. Under the guidance of Department of Health and the National Centers for Disease Control, all nursing homes and health care entities are being directed to enhance current policies and procedures that will assist in keeping our most vulnerable populations safe.
· We are not allowing any visitors into the facility.
· Hospice and Home Health Agencies are in close contact with our staff in regards to the needs of our residents. Many situations can be accessed by these agencies via phone or video.
We understand and recognize that these temporary measures may cause some inconvenience or frustration but we ask everyone for their compliance and understanding. Our goal is to keep our residents as safe as possible. If you want to speak to your loved one, we have video conferencing and many other means to keep in contact. Please just call the facility at 702.395.7878 and we connect you into the Facebook Portal, Skype or Facetime.
Additionally, the following measures can be taken to help:
· Please stay home, if you must go out please understand social distancing.
· Wash your hands frequently. Soap and water if they are visibly dirty and hand sanitizer often and in between.
The facility will also be monitoring our staff for illness. At this time all staff is following the orders and only going to work and home. They have minimal exposure. We all understand the importance of these guidelines.
Together, we will try our best to minimize the COVID-19 impact on our residents and operations. We thank you for your cooperation and invite you to bring any concerns or questions to us.