Care-XM

Care-XM Triage phone service, medical answering service, 24/7 nurse support, after hour answering service, administrative office solution, and secure instant messaging

Tip 8: Make protocols easy to access.When guidance is easy to find, care moves quicker and safer.Join us again tomorrow!
12/19/2025

Tip 8: Make protocols easy to access.
When guidance is easy to find, care moves quicker and safer.

Join us again tomorrow!

Tip 7: Keep documentation clean and actionable.Clear notes help every clinician pick up the story without delays.
12/18/2025

Tip 7: Keep documentation clean and actionable.
Clear notes help every clinician pick up the story without delays.

Tip 6: Check in before the weekend.​A Friday touch point can be the difference between calm and chaos.​If weekends feel ...
12/17/2025

Tip 6: Check in before the weekend.​
A Friday touch point can be the difference between calm and chaos.​

If weekends feel consistently overwhelming, we should talk -> ​https://hubs.li/Q03Y0D500​

​Check back tomorrow for the next tip.

Tip 5: Educate families early and often.​A little clarity about what is normal or urgent goes a long way toward preventi...
12/16/2025

Tip 5: Educate families early and often.​
A little clarity about what is normal or urgent goes a long way toward preventing panic calls.

Tip 4: Make medication reviews routine.​A quick clarification earlier in the day can prevent hours of disruption later.
12/15/2025

Tip 4: Make medication reviews routine.​
A quick clarification earlier in the day can prevent hours of disruption later.

Tip 3: First call resolution is the goal.​With the right info up front, we can solve more problems on the very first cal...
12/14/2025

Tip 3: First call resolution is the goal.​
With the right info up front, we can solve more problems on the very first call and ease stress for everyone.​

If first call resolution feels out of reach, we should talk -> https://hubs.li/Q03Y0B_C0​

More tips coming tomorrow.

Tip 2: Let your call patterns guide you.​ Your data will always point to where the pressure builds and where support is ...
12/13/2025

Tip 2: Let your call patterns guide you.​
Your data will always point to where the pressure builds and where support is needed most.

🎶 On the first day of Christmas, our partnership gave to you....clear insight to patient needs.Our 12 Tips for Triage se...
12/12/2025

🎶 On the first day of Christmas, our partnership gave to you....clear insight to patient needs.

Our 12 Tips for Triage series starts today!

Tip 1: Close the loop during the day.
This allows after-hours care to be focused on those clinically urgent patient needs.

If you don't have a clear view into escalation and coordination patterns, we should talk -> https://hubs.ly/Q03X-d820

Check back tomorrow for the next tip!

This year’s focus on The Data Imperative reflects a simple truth: better outcomes start with actionable data. Most after...
12/08/2025

This year’s focus on The Data Imperative reflects a simple truth: better outcomes start with actionable data. Most after-hours care happens with limited visibility, and by blending nurse expertise with real clinical insight, our triage support gives you a clearer view of patient needs in real time.

If you’re ready to use data to improve staffing, outcomes, and patient experience, reserve time to meet with our team now.

➡️https://hubs.li/Q03X2kDP0

The 2026 Home Health Final Rule is here.  Tighter reimbursement and operational changes make efficiency your most strate...
12/04/2025

The 2026 Home Health Final Rule is here.

Tighter reimbursement and operational changes make efficiency your most strategic lever. Read our latest blog to learn how triage and patient engagement strategies can help under this final rule.

https://hubs.li/Q03WyB6m0

12/02/2025
Thankful today, and every day, for the nurses who step into the unknown with compassion, and for the organizations commi...
11/27/2025

Thankful today, and every day, for the nurses who step into the unknown with compassion, and for the organizations committed to delivering proactive, connected care at home.​

We’re grateful for the chance to support your teams, your patients, and the mission you live out every single day.​

Happy Thanksgiving from all of us at CareXM. 🍂

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3098 Executive Parkway Suite 100
Lehi, UT
84043

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