Funeral Service Insider

Funeral Service Insider FSI provides original reporting on the topics that matter most.

Funeral Service Insider is the industry’s premiere weekly newsletter covering business development, emerging trends, & breaking news from end-of-life to aftercare.

More than 75 years after being declared unrecoverable, U.S. Army Tech Sgt. Matthew L. McKeon was finally brought home. R...
05/31/2026

More than 75 years after being declared unrecoverable, U.S. Army Tech Sgt. Matthew L. McKeon was finally brought home. Read this powerful story of sacrifice, identification, and long-overdue military honors in this week's FSI Military Spotlight

Editor’s note: In recognition of Memorial Day, a deceased military member’s story will be shared in each May issue of FSI. In this week’s issue, we honor U.S. Army Tech

Burnout doesn't happen overnight and in funeral service, it can be hard to recognize when it does. Katey Houston shares ...
05/30/2026

Burnout doesn't happen overnight and in funeral service, it can be hard to recognize when it does. Katey Houston shares her personal experience with compartmentalization, compassion fatigue, and the moment she realized it was time to seek support. A powerful reminder that caring for yourself is just as important as caring for others. https://o8lnsm.short.gy/tQXVE4

I recently had the privilege of interviewing Katey Houston, a new addition at Parting Stone, but a familiar face to many of us. Known for her presence at Return Home,

Ann Arbor Funeral Director to Lead Michigan Funeral Directors Association
05/29/2026

Ann Arbor Funeral Director to Lead Michigan Funeral Directors Association

LANSING, Mich. – Kathlene “Kiki” Rodgers of Nie Family Funeral Homes in Ann Arbor and Ypsilanti was recently elected President of the Michigan Funeral Directors Association. Rodgers is the fifth

Do you know an exceptional funeral professional whose leadership, compassion, and dedication deserve national recognitio...
05/29/2026

Do you know an exceptional funeral professional whose leadership, compassion, and dedication deserve national recognition? Nominate them today for American Funeral Director's Funeral Director of the Year award.

And if your cemetery is setting the standard for excellence, innovation, beauty, and service — it's time to be recognized.
Submit your nomination for American Cemetery & Cremation's ACE Award and celebrate the impact your team is making in the profession.

Recognition starts with a nomination. Submit yours today!

🔗 Link in the comments

Passare introduces Arrangement Guide: A Personalized Online Arrangement Tool
05/28/2026

Passare introduces Arrangement Guide: A Personalized Online Arrangement Tool

ABILENE, Texas – Passare has announced the launch of Arrangement Guide, an online tool designed to help funeral homes offer families a meaningful online arrangement experience for both at-need and

Thacker Caskets Celebrates Bob Cullen's 35 Years of Service
05/28/2026

Thacker Caskets Celebrates Bob Cullen's 35 Years of Service

MONROVIA, Md. – Thacker Caskets is proud to recognize Bob Cullen for 35 years of dedicated service as a sales consultant serving funeral professionals throughout New Jersey, Eastern Pennsylvania, the

Leadership Transition Signals Continued Stability, Growth, and Renewed Energy
05/28/2026

Leadership Transition Signals Continued Stability, Growth, and Renewed Energy

ST. PAUL, Minn. – Terrybear Urns & Memorials has announced the planned retirement of chief executive officer Lavina Lau, whose tenure has been defined by thoughtful leadership, strategic growth, and

Carriage Services Announces Its Entry Into the Greater Knoxville, Tennessee Market
05/28/2026

Carriage Services Announces Its Entry Into the Greater Knoxville, Tennessee Market

HOUSTON – Carriage Services Inc. has acquired substantially all the assets of McCammon Ammons Click Funeral Home located in Maryville, Tennessee.

ICCFA Launches New Regional Education Initiative with Inaugural 240 Workshop at Forest Lawn
05/28/2026

ICCFA Launches New Regional Education Initiative with Inaugural 240 Workshop at Forest Lawn

STERLING, Va. – The International Cemetery, Cremation and Funeral Association has launched its new 240 Workshops program with its inaugural event taking place June 23 at Forest Lawn Memorial-Parks &

NFDA Welcomes New Class of National Emerging Leaders Program Participants
05/28/2026

NFDA Welcomes New Class of National Emerging Leaders Program Participants

BROOKFIELD, Wis. – The National Funeral Directors Association has selected 12 funeral service professionals from across the United States to participate in the 2026-27 National Emerging Leaders Program, a year-long

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