19th Medical Group - Little Rock AFB

10/17/2025

Important Announcement for 19 Medical Group:

Our appointment line is currently experiencing technical difficulties and is temporarily unavailable. We understand this may be inconvenient and are working diligently to resolve the issue as quickly as possible.

In the meantime, you can still book appointments or contact us through the MHS Genesis patient portal at https://my.mhsgenesis.health.mil/ or contact the Nurse Advise Line at 1-800-874-2273, option 1. To activate prescriptions, text “Get in Line” to 1-833-444-3662.

We appreciate your understanding and will provide an update as soon as the phone line is back up. Thank you for your patience.

10/14/2025

PHARMACY UPDATE: Our pharmacy is at full operations. Thank you for your patience and support!

Important Pharmacy Update – 19th MDG Little Rock AFB 📢

Due to the current lapse in appropriations and resulting resource limitations, some routine prescriptions may temporarily be out of stock at the 19th MDG Little Rock AFB Pharmacy. If your medication is out of stock, you may choose to have your prescription filled at a local retail pharmacy or through the TRICARE Pharmacy Home Delivery. Please be assured that acute and urgent prescriptions will continue to be prioritized and filled as quickly as possible.

Here’s what you need to know:
If your new or refill prescription is affected, you will be notified immediately upon submission. If your medication is unavailable at the 19th MDG Little Rock AFB Pharmacy, we will transfer it to a local network pharmacy of your choice.

To find a network pharmacy near you, visit: https://tricare.mil/CoveredServices/Pharmacy/FillPrescriptions/Network.
You can also choose to have your prescription filled via the TRICARE Pharmacy Home Delivery, which offers up to a 90-day supply for most prescription drugs. Learn more: https://tricare.mil/CoveredServices/Pharmacy/FillPrescriptions/HomeDelivery.
Please be advised that standard TRICARE co-pay costs may be incurred when filling prescriptions at a retail pharmacy or through the Pharmacy Home Delivery. Learn more: https://tricare.mil/pharmacy.

For questions or specific medication concerns, please contact the 19th MDG Little Rock AFB Pharmacy directly at 501-987-8811. We are here to help.

We apologize for any inconvenience and are committed to resuming normal operations as soon as possible. Thank you for your understanding and continued trust.

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

10/04/2025

The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

Your health and well-being remain our highest priority. LRAFB 19th Medical Group is open and will continue to schedule appointments. Call 501-987-8811 or visit https://littlerock.tricare.mil to learn about changes to our office hours or services during the government lapse in appropriations. This site will only provide critical updates on patient access to routine, urgent, and emergent healthcare. For information about TRICARE coverage during the lapse in appropriations period, visit www.tricare.mil/shutdown. If you have a medical emergency, please call 911.

10/01/2025

Due to the government lapse in appropriations, we won’t respond to messages or comments on this platform. We’ll resume normal activity when the federal government resumes business as usual. If you have a medical emergency, call 911. For information about TRICARE coverage during the lapse in appropriations period, visit www.tricare.mil/shutdown.

Call 501-987-1285 or visit littlerock.tricare.mil to learn about changes to our office hours or services during the government lapse in appropriations.

09/17/2025

𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭 𝐔𝐩𝐝𝐚𝐭𝐞: 𝐅𝐚𝐦𝐢𝐥𝐲 𝐇𝐞𝐚𝐥𝐭𝐡 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬

To ensure you continue to receive timely, high-quality care during a period of staffing transitions, TRICARE Prime beneficiaries are authorized to seek Family Health services with trusted TRICARE network providers through Jan. 28, 2026 -- with one important update. To help us coordinate your care, starting Sept. 29, 2025, please call our appointment line at 501-987-8811 before scheduling an appointment with a network provider to check for availability within the Family Health Clinic. This will help facilitate a smooth transition back to the 19th Medical Group for your care as our providers return from deployment. Appointment availability will gradually increase as our team grows.

𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭 𝐒𝐭𝐞𝐩𝐬 𝐭𝐨 𝐄𝐧𝐬𝐮𝐫𝐞 𝐂𝐨𝐧𝐭𝐢𝐧𝐮𝐞𝐝 𝐂𝐨𝐯𝐞𝐫𝐚𝐠𝐞 & 𝐀𝐯𝐨𝐢𝐝 𝐂𝐡𝐚𝐫𝐠𝐞𝐬:

𝐂𝐚𝐥𝐥 𝐅𝐢𝐫𝐬𝐭: Starting Sept. 29, 2025, please call our appointment line at 501-987-8811 before scheduling an appointment with a TRICARE network provider for your routine or acute care needs. We'll check for available appointments within the Family Health Clinic.
𝐏𝐨𝐢𝐧𝐭 𝐨𝐟 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐂𝐡𝐚𝐫𝐠𝐞𝐬: To avoid incurring Point of Service (POS) charges, please verify clinic availability before seeking care off base. POS charges will be waived if the Family Health Clinic doesn't have an appointment available when you need one.
𝐔𝐫𝐠𝐞𝐧𝐭 𝐂𝐚𝐫𝐞 𝐑𝐞𝐦𝐚𝐢𝐧𝐬 𝐀𝐜𝐜𝐞𝐬𝐬𝐢𝐛𝐥𝐞: This requirement does not apply to urgent care visits. You may continue to seek in-network urgent care services off base without prior authorization.

We appreciate your patience and understanding as we navigate these temporary changes. Your support allows us to continue delivering the care you deserve, and we remain committed to serving you with excellence every step of the way.

𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬?
Please contact the 19th Medical Group Appointment Line at 501-987-8811. We are standing by to support you!

09/09/2025

The 19th Medical Group’s Walk-In Contraceptive Clinic will be closed on Wednesday, September 17th and Wednesday, September 24th, and will resume operations on Wednesday, October 1st.

Thank you for your understanding and commitment to your care.

09/03/2025

❗️Attention Beneficiaries❗️

Please be advised the appointment line will experience downtime on September 3rd, due to a base-wide Active Shooter exercise. The anticipated interruption will be approximately 20-30 minutes. We regret any inconvenience this may cause.

If you require immediate medical attention, please visit your nearest emergency room or call the Nurse Advice Line at 1-800-TRICARE (874-2273), option 1. Our dedicated team is available 24/7 to provide guidance and support.

08/28/2025

The Appointment Line voicemail system is currently undergoing an update, and patients will be unable to leave messages regarding appointment cancellations during this period. We encourage patients to utilize the MHS Genesis Patient Portal to communicate with their medical team.

🔗:

08/15/2025

Attention Beneficiaries!

Our automated pharmacy refill line number has changed to (501) 382-9698. This number will be reflected on new prescription labels.

We apologize for the inconvenience this recent update has caused. Your kindness and patience are sincerely appreciated as we adopt this transition. We are always here to serve you. Thank you for your understanding.

08/11/2025

🍎🏉✏️🤸‍♀️ Attention Beneficiaries! 🍎🏉✏️🤸‍♀️

To support our busy military families in this upcoming school season, the 19th Medical Group is offering a special after-hours clinic for school and sports physicals for children ages 4-17. To inquire or request an appointment, please call the appointment line at (501)-987-8811 or send us a message through the MHS Genesis Patient Portal to “Little Rock Pediatric After-Hours Physicals Event.”

To ensure adequate scheduling, 𝐫𝐞𝐪𝐮𝐞𝐬𝐭 𝐦𝐮𝐬𝐭 𝐛𝐞 𝐬𝐮𝐛𝐦𝐢𝐭𝐭𝐞𝐝 𝐧𝐨 𝐥𝐚𝐭𝐞𝐫 𝐭𝐡𝐚𝐧 𝟏𝟑 𝐀𝐮𝐠𝐮𝐬𝐭 𝐟𝐨𝐫 𝐭𝐡𝐞 𝟏𝟔 𝐀𝐮𝐠𝐮𝐬𝐭 𝐞𝐯𝐞𝐧𝐭. Be sure to bring any school- or sport- specific forms required by your child’s program.

Please note: 𝘛𝘩𝘪𝘴 𝘦𝘷𝘦𝘯𝘵 𝘪𝘴 𝘴𝘰𝘭𝘦𝘭𝘺 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘤𝘰𝘮𝘱𝘭𝘦𝘵𝘪𝘰𝘯 𝘰𝘧 𝘴𝘤𝘩𝘰𝘰𝘭 𝘢𝘯𝘥 𝘴𝘱𝘰𝘳𝘵𝘴 𝘱𝘩𝘺𝘴𝘪𝘤𝘢𝘭𝘴. 𝘈𝘥𝘥𝘪𝘵𝘪𝘰𝘯𝘢𝘭 𝘮𝘦𝘥𝘪𝘤𝘢𝘭 𝘤𝘰𝘯𝘤𝘦𝘳𝘯𝘴 𝘰𝘳 𝘪𝘴𝘴𝘶𝘦𝘴 𝘸𝘪𝘭𝘭 𝘯𝘦𝘦𝘥 𝘵𝘰 𝘣𝘦 𝘢𝘥𝘥𝘳𝘦𝘴𝘴𝘦𝘥 𝘢𝘵 𝘢 𝘴𝘦𝘱𝘢𝘳𝘢𝘵𝘦 𝘢𝘱𝘱𝘰𝘪𝘯𝘵𝘮𝘦𝘯𝘵 𝘥𝘶𝘳𝘪𝘯𝘨 𝘳𝘦𝘨𝘶𝘭𝘢𝘳 𝘤𝘭𝘪𝘯𝘪𝘤 𝘩𝘰𝘶𝘳𝘴.

08/08/2025

08/06/2025

The 19th Medical Group’s Walk-In Contraceptive Clinic will be closed on Wednesday, August 13th, and will resume operations on Wednesday, August 20th.

Thank you for your understanding and commitment to your care.