03/09/2026
We are incredibly proud to recognize Shelly Courtney as the recipient of an All Heart Award — an honor that reflects her exceptional dedication, kindness, and the truly unmatched experience she provides to everyone who walks through our doors at Arkansas Heart Hospital Encore.
Shelly is the very first person patients and visitors see when they enter Encore, and she sets the tone with her beautiful smile — one that radiates warmth, caring, and happiness. She consistently goes above and beyond for both patients and staff alike, embodying what it means to deliver the Highest Expectations in Quality every single day.
Her impact is felt far beyond the front desk. Shelly greets every patient with a genuine smile and positive attitude, knowing many of them by name and building meaningful relationships over time. It’s not unusual for patients to stop by just to say hello to her. Patients often ask for her specifically when she's away, always sharing how much they look forward to seeing her at their appointments. And they mean it — because Shelly makes every interaction seamless, welcoming, and filled with care.
Her professionalism, compassion, and commitment to excellence play a central role in the outstanding experience our patients receive. Shelly is truly a key contributor to the success and reputation of Arkansas Heart Hospital Encore, and we are fortunate to have such a dedicated and genuine professional representing our team.
