Heartstrings Mental Health, PLLC

Heartstrings Mental Health, PLLC Heartstrings Mental Health, PLLC is a privately owned mental health clinic. Clients may be seen via telehealth or traditional in person appointments.

We currently accept most insurances. If your insurance is not accepted and you private pay, you may submit a claim to your insurance for possible reimbursement, you may ask and the appropriate invoice will be provided to you. We look forward to working with you!!

✨Employee Spotlight ✨This month, we’re proud to shine a light on someone who not only supports others every day, but has...
07/25/2025

✨Employee Spotlight ✨
This month, we’re proud to shine a light on someone who not only supports others every day, but has walked the path of healing himself.

Read Clay's Story Below ⬇️🖤

Hello, my name is Clay.
When I first came to Heartstrings Mental Health, I was in real need of help. I had overcome a significant battle with substance abuse, getting clean in 2018. But even after the substances were out of the picture, something still wasn’t right. I realized then that the addiction was only a symptom, not the root cause of my struggles.

As I began to dig deeper, I uncovered the true challenges I had been facing: unresolved childhood trauma, obsessive-compulsive disorder, post-traumatic stress disorder (PTSD) with derealization, major depressive disorder, generalized anxiety disorder, and excoriation disorder. At the time, I didn’t understand the extent of my mental health issues. I believed I had simply done irreversible damage with drugs and that this numb, disconnected version of life was all I could expect.
I became extremely isolated, rarely leaving the house, avoiding social interaction, and feeling like a hollow shell. I wasn’t experiencing joy or sorrow..just nothingness..

Initially, I came to Heartstrings for medication management, following a referral from a doctor who was leaving their practice. That referral led me to Mary Rollins, and that connection changed my life. Not long into my treatment, I was introduced to Spravato (esketamine) as a possible treatment for my long-standing, treatment-resistant depression.

The impact was profound. Within the first few months, it felt like I had finally found the help I had spent years searching for. It was as if a therapist had entered my mind, helped untangle the chaos, and brought buried pain to the surface in a way that demanded healing. I cried, I opened up in ways I never had before, and most importantly, I started to let go.

Another critical part of my healing journey was the psychological testing offered at Heart Strings. Looking back, I personally feel like it was something I had to include in my story, because:

#1: It completely changed the way I viewed myself. It gave me a target to aim for, something to work on and get better at, rather than just guessing in the dark.
#2: Testing like this is incredibly rare and hard to come by. Outside of places like UK with waitlists of three years or more, it’s nearly impossible to access. That makes it a huge part of what sets Heartstrings apart and, in my opinion, a key selling point that more people should know about.

Heartstrings didn’t just provide me with treatment; they gave me compassion, support, and even a job. They believed in me when I couldn’t believe in myself. The care I’ve received here has been life-changing.

What I’ve learned is that mental health isn’t a one-time fix, it’s a lifelong journey. And managing it is not just important; it’s essential. I’m grateful every day for the support I’ve found at Heartstrings and for the opportunity to heal and grow.

If you would like to help this family in need please reach out to us! 💕✨
07/21/2025

If you would like to help this family in need please reach out to us! 💕✨

We are current set up at The Center for Rural Development. Lots of great resources here along with free services and doo...
07/19/2025

We are current set up at The Center for Rural Development. Lots of great resources here along with free services and door prizes!

Come by and see us from 9-12 today ❤️

🎉✨ Please join us in congratulating our amazing Director of Marketing, Torri Day, on becoming an Ambassador for the Lond...
07/18/2025

🎉✨ Please join us in congratulating our amazing Director of Marketing, Torri Day, on becoming an Ambassador for the London-Laurel County Chamber of Commerce! 🏆🙌

Torri’s dedication to building strong community connections and her passion for making a positive impact are truly inspiring. We are so proud to see her take on this exciting role and represent Heartstrings Mental Health within our local business community. 💙

Help us celebrate Torri by dropping a 👏 or 💐 in the comments!

Ambassador Spotlight: Torri Brooke Day 🌟

We're excited to welcome Torri Brooke Day, Marketing Director at Heartstrings Mental Health, PLLC, as our newest Chamber Ambassador!

Torri is a proud mom of two and a dog mom to her furry companion, Darci. She holds a Bachelor’s degree in Business Administration from the University of the Cumberlands and is currently pursuing her Master of Arts in Addiction Studies. Outside of her professional role, Torri serves as the Secretary of the London-Laurel UNITE Coalition and is an active member of the London-Laurel Lions Club. In her free time, she enjoys spending quality moments with family and friends.

"I’m truly honored to stand alongside fellow Chamber Ambassadors and serve the London-Laurel community that I care so deeply about. As someone who is passionate about mental health, I’m excited to connect, empower others, and make a meaningful impact to our community."

Welcome to the team, Torri! 🌟

Is your child between 16–30 months? Heartstrings Mental Health is proud to offer EarliPoint Autism Testing! A faster, mo...
07/15/2025

Is your child between 16–30 months?

Heartstrings Mental Health is proud to offer EarliPoint Autism Testing! A faster, more accurate, and child-friendly way to assess developmental needs. 💜

We are only the 2nd provider in Kentucky and one of fewer than 30 nationwide offering this innovative tool.✨

✅ Quick & Efficient
✅ Accurate & Reliable
✅ Comfortable for Children
✅ Ages 16–30 months

Early detection = early support.
Let us help your child reach their full potential. 🌈

📞 Call us today to book your child’s appointment: 606-770-5086

07/14/2025
07/12/2025

We’d like to take a moment to address a recent TikTok video shared by our marketing team that has sparked conversation.

The video in question was created as an effort to bring a bit of lightness and laughter to our hardworking staff. In the field of mental health, we face incredibly heavy and emotional situations each day—circumstances that can weigh on even the most experienced providers. Creating small moments of joy is one of the ways we support our team’s well-being, so they can continue to show up fully for the individuals and families we serve.

In this instance, the video featured a dog (not a client), and I personally reviewed it before publication to ensure no patient information or confidentiality was compromised in any way. While our intentions were grounded in care and internal morale, we recognize that the content may have come across differently to some of our community members, and for that, we sincerely apologize.

At Heartstrings, we hold ourselves to the highest ethical standards, and we are constantly learning and growing. We are grateful for your feedback and for the opportunity to clarify our intent.

Thank you for your continued trust and support.

—Chris Rollins
Chief Operating Officer
Heartstrings Mental Health

Did someone say TWINS? 👯‍♀️ 🤩✨
07/11/2025

Did someone say TWINS? 👯‍♀️ 🤩✨

Check out heartstrings’s video.

✨Follow our TikTok✨  We post stuff. It may not be life changing.But it’s nice. And sometimes, funny 😅
07/08/2025

✨Follow our TikTok✨


We post stuff. It may not be life changing.
But it’s nice. And sometimes, funny 😅

.ment 104 Followers, 21 Following, 1106 Likes - Watch awesome short videos created by heartstrings

🌟 We are excited to share some amazing news! 🌟We’ve received a generous $1,000 donation from The Knights of Columbus in ...
07/08/2025

🌟 We are excited to share some amazing news! 🌟

We’ve received a generous $1,000 donation from The Knights of Columbus in support of our Earlipoint technology! Earlipoint is a groundbreaking tool that helps detect signs of autism starting at age 16 months. Early detection means early intervention, and that can make all the difference.

We’re proud to be only the second provider in the state of Kentucky and one of just 20ish in the entire nation who offers this cutting-edge technology.

Thank you to The Knights of Columbus for helping us bring hope, answers, and support to families in our community. 💙

🇺🇸 Happy Independence Day from Heartstrings🇺🇸Our office will be closed today and will resume on normal business hours on...
07/04/2025

🇺🇸 Happy Independence Day from Heartstrings🇺🇸

Our office will be closed today and will resume on normal business hours on Monday, July 7, 2025.

We hope everyone has a fun and safe weekend!
❤️🤍💙

We always love it when we have an office baby on the way! One of our therapist Ashley is glowing as bright as the 4th of...
07/03/2025

We always love it when we have an office baby on the way! One of our therapist Ashley is glowing as bright as the 4th of July! We can’t wait for baby girl to be here! ❤️🤍💙

Address

London, KY

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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