
03/15/2024
Due to unforeseen circumstances, we are currently experiencing a temporary staffing shortage that is leading to extended wait times, issues reaching our team, phone calls not being returned promptly, and more.
We understand your frustration and are responding to your concerns. This is not how we are committed to operating and it is less than the 5-star patient experience you deserve.
We are actively working to address these challenges and have several new team members starting with us in the coming weeks. Our team is dedicated to maintaining the high level of care you expect from us. Your health and well-being are our top priorities, and we're doing everything we can to be as responsive and supportive as possible during this time. We appreciate your patience and understanding as we navigate these challenges together.
Stay tuned for exciting changes ahead! Over the next couple of months, we will be making significant improvements to enhance your experience with us, which includes a new electronic medical record system, patient portal, a rebrand to AllerVie Health – and more.
Please visit westtexasallergy.com to learn more.