UMC EMS is a department within UMC Health System, serving the community of Lubbock, Texas since 1975. In 2016, UMC EMS responded to 38,354 emergency calls, transporting 26,072 patients. The population of Lubbock is 239,538. UMC EMS is a "High Performance" EMS system. Our emergency response time is measured to 90% at 08:59 minutes, however we typically achieve the 94th percentile on life threatening calls. Our Communications Center has been accredited by IAED as an ACE Center of Excellance. UMC EMS operates mostly 12 hour shifts, staffed with EMT/Paramedic caregivers. UMC EMS supports seven rural independant EMS organizations within Lubbock County, five of which operate ALS/MICU transport services. High Performance EMS in nature combines a dynamic posting plan and stations for rapid response. The men and women of UMC EMS are proud of the high standard of care administered to our community and our associated programs, such a our Honor Guard, the award winning training department and FTO program and the work with Explorers. Our partner, Lubbock Fire Rescue provides high quality, rapid response to life threatening alarms. UMC EMS works with medical staff at the region's only Level 1 Trauma Center at the UMC Emergency Center.
