11/12/2025
We know our medical team provides exceptional care to each patient, but we still enjoy hearing about your patient experience directly from you.
• The best experience I ever had at a doctor's office. From the front desk to his nurse and to Dr. Akins, I would like to commend them all for taking such great care of me. I walked out of that office feeling so well informed about my health and feeling like they really cared about me. Thank you, Baptist Health Deaconess.
• Dr. McClure was wonderful, and he genuinely cared enough to explain things in great detail which I definitely appreciated!! The entire staff was great from the receptionist to the doctor. I really appreciated how respectful they all were. Please recognize Dr. McClure and Ashlie Cunningham...I could not have asked for better care anywhere!!
• Amy, the receptionist is very nice. Tracy, the MA does a wonderful job, and she is very personable and very sweet. She is a hard worker and always has a smile and a kind word. Jessica Anderson-Brown takes time to explain everything and make sure you are comfortable. A very lovely office experience and staff.
• Dr. Schroeder was so kind and gentle with my son. He made him feel so comfortable when he was a little nervous before his appointment. The MA, Madeline, was also super kind and patient. We had a great experience and will recommend to others! :)
• Dr. Wing's diagnosis explained the reason for my medical condition that she was very knowledgeable about!! She spent quality time with me explaining my condition. I will tell my friends about her.
• I will always recommend Jamee Crick. She is very attentive, grounded and really listens to my concerns & health care goals. I am thankful for her and her guidance during this season of my healthcare.
• Natalie, the medical assistant, was extremely helpful to me when we were talking about my medication list and when we were going over other medication information. And when I saw Dr. Chang-Figueroa, he was extremely informative, and he was extremely caring about my health and my health issues. He wanted to be sure that I was getting the optimum care from him as possible. And I just want to highly recommend Dr. Chang-Figueroa because he truly cares about all his patients, and I really appreciate him.
• I've been going to Dr. Bandy for many years, and he has always listened to me and treated me with respect. He is definitely an asset to your company. Nurses and front staff are amazing as well.
• My visit was following a hospital stay. I saw Erin in the hospital. And then again, after my hospital visit, she was very caring and attentive to my needs and my concerns. I would definitely recommend her. She was a very good provider.
• Dr. Bansal was kind, polite, patient and a very active listener. He WANTS to help people get out of pain and, as a patient, I could tell. He has already helped with my pain, and we are just getting started. His calm demeanor is helpful when I am feeling anxious. His referral coordinator was so helpful in getting my injection approved. The whole office was helpful, kind and caring. Misty Alexander, the referral coordinator, worked hard to get an approval for my injection. She got it the SAME DAY. I was able to get injections the NEXT day. She was on top of it!
In need of a medical provider? We would love to care for you! You can find a doctor and schedule an appointment on our website, BaptistHealthDeaconess.com.