North Central Washington Mediation

09/22/2025

What's YOUR Conflict Management Style?

From the diagram below, we all fit in somewhere in dealing with conflict, whether more assertive or cooperative styles or a possible mixture of both. Note that understanding your own style as well as recognizing others can give you valuable insights in managing conflict. When both you and the other party are high in the assertive scale, you enter the competing mode in which each expresses 'it's my way or the highway'. When both are high in the cooperative scale, you enter the accommodating mode in which each is ready to give in to the other's wishes. Neither of these scenarios will have a positive or effective outcome. Now if both parties are low on either of the two scales, you have impasse, avoiding any action whatsoever and accomplishing nothing. So now, what if both parties have styles that are a mixture of both scales? Well, as the diagram shows, by choosing to look at both sides of the conflict and COLLABORATE, the parties have an opportunity to compromise with a resolution both can live with.
So, how would you assess your own conflict management style? Learn more at www.NCWMediation.net.

07/18/2025

It should be no surprise that communication breakdown is at the very core of all conflict, one way or another. As such, let's dive into some common sense preventive measures and traps to avoid in our everyday communication, helping to minimize conflict in our lives.

07/18/2025

07/11/2025

Just checking in out there after a long break.....a successful open heart surgery topping the list! For a pulse of my audience, please respond or comment with an aspect of the broad topic of communication that interests you and a topic idea for me to share in a future post. It would also be helpful for me to have some idea of my viewers out there!

06/22/2025

There's no better time than the first day of summer to take the high road in conflict resolution! Avoid the adversarial route and preserve relationships with collaboration via Mediation! I can help with that!😊

11/15/2024

WITH THE POLITICAL DIVIDE AT THANKSGIVING:
Take the high road & recall precious memories with loved ones!
Don't take the bait when politics seem to take center stage!
Always listen without judging & be aware of body language!
Seek to understand BEFORE being understood!
It's all about HOW, WHEN & WHERE you discuss differences!
Pick your battles and practice being TOLERANT & UNOFFENDED!!
Please visit & leave review at www.NCWMediation.net

10/28/2024

What about impartiality & non-bias in Mediation?? First of all, it comes with a lot of practice & experience by the Mediator. With over 30 years of experience, I pride myself with 100% neutrality, vital for the best Mediation experience for folks caught up in a conflict/dispute of most any type.
Secondly, perception of neutrality is also enhanced by having a ‘balanced table’ for the meeting(s), i.e. the agreed upon number & specific parties in attendance….. all confirmed by the Mediator. See more by visiting:
NCWMediation.net 😊

Mediation is an informal dispute resolution process in which a qualified and impartial third party (Mediator) helps people in a conflict/dispute to voluntarily reach their own mutually acceptable settlement agreement via direct dialogue.

10/05/2024

Given that conflict is inevitable in all of our lives, peace is not the absence of conflict, but the ability to handle conflict through peaceful means. Remember, conflict cannot exist without your participation….take the high road & consider collaboration via Mediation to quickly resolve your conflict or dispute non-adversarially and even preserve a relationship, which can be precious! Please call Jerry at 509-521-6441 or visit
www.NCWMediation.net😊

Mediation is an informal dispute resolution process in which a qualified and impartial third party (Mediator) helps people in a conflict/dispute to voluntarily reach their own mutually acceptable settlement agreement via direct dialogue.

10/02/2024

Caught up in a conflict, even just a festering misunderstanding or unresolved issue from the past?? Don’t let that jeopardize a relationship, which can be precious! Take the high road & make the call!!
Please visit NCWMediation.net
509-521-6441….. Let’s talk😊

Mediation is an informal dispute resolution process in which a qualified and impartial third party (Mediator) helps people in a conflict/dispute to voluntarily reach their own mutually acceptable settlement agreement via direct dialogue.

09/26/2024

Back again…. CONFLICT is inevitable, but when viewed as an opportunity for change, it can be healthy for any relationship! By taking the high road with collaboration, you can foster a ‘win-win’ outcome scenario and often even grow or improve the relationship! More on that later, but if need some help with that now, help is just a click away:
www. NCWMediation.net 😊

Mediation is an informal dispute resolution process in which a qualified and impartial third party (Mediator) helps people in a conflict/dispute to voluntarily reach their own mutually acceptable settlement agreement via direct dialogue.

09/13/2024

Relationships are essential & sometimes precious…. Don’t let a festering conflict go unchecked, even if just a communication breakdown! If not able to resolve yourselves, take the high road & offer collaboration via mediation, that’s what I do for folks in the Lake Chelan Valley! Trust 30 years experience as a Certified Mediator in virtually all types of conflicts or disputes, with around 90% settlement rates* Please visit
www.NCWMediation.net😊

Mediation is an informal dispute resolution process in which a qualified and impartial third party (Mediator) helps people in a conflict/dispute to voluntarily reach their own mutually acceptable settlement agreement via direct dialogue.

09/11/2024

Have you ever been complimented for being a good listener? If so, chances are that you have a relatively low level of conflict in your life because you listen first BEFORE judging others with your agenda. By seeking to understand BEFORE being understood, we can take the high road in conflict situations! For help with conflict resolution, seek mediation at:
www.NCWMediation.net😊

Mediation is an informal dispute resolution process in which a qualified and impartial third party (Mediator) helps people in a conflict/dispute to voluntarily reach their own mutually acceptable settlement agreement via direct dialogue.