02/25/2026
SNAP replacement for households that lose power
Thousands of Massachusetts households are still without power, especially on Cape Cod and Southeastern MA. Replacement of SNAP benefits are available to households that lost power for 4+ hours and had to throw away food they purchased with SNAP. Households have 10 days to report food loss to DTA, and then an additional 10 days to obtain a signed statement from DTA with additional information.
Ways to Report Food Loss:
✔ Report by phone (no need to talk with a live DTA worker), call the DTA Assistance Line: 877 382 2363 (Select language, then press 5, then 1, and follow the prompts).
✔ Report using the DTA’s SNAP Household Misfortune (9B) form (download, print out and upload thru DTAConnect) OR Send in a handwritten note through DTAConnect. Include: Your name and DTA Agency ID (or date of birth), Reason for the food loss and the date the food was lost, the dollar value of the food lost that you bought with SNAP, signature of the head of household along with words: "This statement is signed under the penalty of perjury."
The DTA should replace up to one month's worth of SNAP within 10 days of getting the report of the food loss, or within 2 days of getting the completed DTA form or sworn statement (whichever date is later) More info: DTA’s SNAP Misfortune webpage: https://www.mass.gov/info-details/snap-household-misfortune or Mass Legal Help page: https://www.masslegalhelp.org/public-benefits-ssi/snap-food-benefits/replacement-snap-benefits-emergencies
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