09/17/2025
We highly recommend this program especially for small businesses.
Meet our September CloseBy® Client Spotlight: Feel Good Look Great, a supplement supplier and tux rental business in Marion, IN.
Owner Tom Roop joined CloseBy® in January 2024, and in less than a year he’s already seeing big results. From increasing turnout at last-minute pop-up events to keeping customers informed during winter closures, CloseBy® has become a reliable tool for communication and growth.
Tom shares that moving away from email, which often went unread, has made a big difference. With CloseBy®, he can send a message with one click and know it’s going straight to where customers will see it. That shift has helped his business stay visible and responsive, even on short notice. He explains, “With the text program, I can send out a message with just one click, and it goes straight to where customers will actually see it.” He also notes that simple in-store reminders—like stickers on handled bags and quick mentions at checkout have boosted sign-ups and increased his reach.
Check out the full interview with Tom on our blog: https://www.closeby.com/2025/09/17/feel-good-look-great-spotlight/