AFMS - Maxwell Medical Group

AFMS - Maxwell Medical Group Trusted Care Guardians Comment Policy:
We welcome comments that facilitate communication about topics concerning the Air Force Medical Service (AFMS).

The Maxwell Medical Group provides Trusted Care to Support Training and Education while Enhancing Human Performance for all we Serve with an Inspired Staffโ€ฆSafe and Healthy Cultureโ€ฆTrained and Ready Force. We reserve the right to determine which comments violate our comment policy as wells as remove violations. User comments do not necessarily reflect the opinion of AFMS, the Department of Defense

(DoD), or the United States. Our social media activities are not intended to act as an alternative to visiting your doctor or contacting your local facility. We do not include any personal health information (PHI) on our social media networks or MTF websites, and PHI will be removed if posted by a user. If you have an urgent health issue or concern, please contact our local patient advocate. Please remember, the information you post online is public. To protect your own privacy and the privacy of others, do not include personally identifiable information (PII) such as Social Security numbers, phone numbers, addresses, or e-mail addresses in the body of your comment. Please observe the following guidelines or your comments will be subject to removal:
- No classified information or sensitive military content
- No copyright protected material
- No impersonations
- No information that violates privacy or operational security (OPSEC)
- No hateful, violent, or offensive content
- No endorsements and promotions
- No personal attacks
- No pornography or sexual content
- No off-topic remarks
- No spam/malicious code
- Any other content that could put the United States, DoD, or AFMS at risk

We recognize the web is a 24/7 medium, and your comments are welcome at any time. However, given the need to manage federal resources, moderating and posting of comments will occur during regular business hours Monday through Friday. Comments submitted after hours or on weekends/holidays will be read and posted as early as possible the next business day. Members of the media are asked to send questions to the Public Affairs office through their normal channels and to refrain from submitting questions as comments. These comments are subject to removal. Thank you for taking the time to read this comment policy. For additional guidance, please reference the Air Force New Media Manual. We encourage your participation in our social media outlets and look forward to an educational exchange of ideas. DoD Social Media User Agreement:
http://www.ourmilitary.mil/user_agreement.shtml

05/27/2026

๐Ÿšจ NOTICE: MTF DELAYED OPENING ๐Ÿšจ
Maxwell Medical Group will open @0930 on 2 June 2026.

*AD Virtual Sick Call will be offered โ€“ 2 June 2026 between 0700-0800*
Phone #: (334) 318-2248

During this time:

โ€ข Routine appointments and administrative services will be unavailable.

โ€ข The MHS GENESIS Patient Portal remains available for secure messaging, prescription requests, and appointment management.

โ€ข For urgent medical concerns, please contact the Nurse Advice Line ( #: 800-874-2273, option 1) or visit the nearest urgent care/emergency room as appropriate.

We appreciate your patience and understanding.

- Maxwell Medical Group

05/20/2026

Good morning, Maxwell!

*ANNOUNCEMENT*
The Appointment Line is back up! Thank you for your patience and understanding.

05/20/2026

โš ๏ธ Notice from Maxwell Medical Group โš ๏ธ

We are currently experiencing technical difficulties with our appointment line. Our team is actively working to resolve the issue as quickly as possible.

Patients may still message the appointment line through the MHS Genesis Patient Portal for scheduling assistance during this time.

We apologize for the inconvenience and appreciate your patience and understanding.

Thank you,
Maxwell Medical Group

05/19/2026

๐Ÿšจ NOTICE: MTF CLOSURE ๐Ÿšจ
Maxwell Medical Group will be closed 22-25 May 2026.

*AD Virtual Sick Call - 22 May 2026 0700-0800*
Phone #: (334) 318-2248

During this time:

โ€ข Routine appointments and administrative services will be unavailable.

โ€ข The MHS GENESIS Patient Portal remains available for secure messaging, prescription requests, and appointment management.

โ€ข For urgent medical concerns, please contact the Nurse Advice Line ( #: 800-874-2273, option 1) or visit the nearest urgent care/emergency room as appropriate.

We appreciate your patience and understanding and will resume normal operations on 26 May 2026.

โ€” Maxwell Medical Group

05/08/2026

Good afternoon, Maxwell!

Pharmacy Delays

We will experience longer than usual wait times in the pharmacy during the week of May 26-29, 2026 due to an administrative process change /service update. We apologize for any inconvenience this may cause. For up-to-date information, please visit the Maxwell MDG page at https://facebook.com/MaxwellMDG

Tips To Minimize Delays

โ€ข Request Refills Ahead of Time

Plan ahead and request your refills as early as possible to avoid last-minute delays.

โ€ข Request Refills Online or by Phone

Save time by requesting your refills online via the MHS GENESIS Patient Portal
(https://myaccess.dmdc.osd.mil/identitymanagement/app/login) or by calling the pharmacy refill line at (334) 212-5529.

โ€ข Explore Home Delivery

Express Scripts provides a convenient way to get your prescriptions. If you take medication on a regular, ongoing basis, you can have up to a 90-day supply delivered right to your door.

For more information, visit https://militaryrx.express-scripts.com/home-delivery. You can also download the Express Scripts app to order refills. Learn more: https://www.express-scripts.com/mobile-app.

โ€ข Visit a Retail Pharmacy

Visit a TRICARE retail network pharmacy. To find an in-network pharmacy at a convenient location, visit https://militaryrx.express-scripts.com/find-pharmacy.

We appreciate your patience and understanding as we work to improve our services. If you have any questions or need assistance, please donโ€™t hesitate to reach out to us at (334) 953-6868

Trusted Care Guardians

Thatโ€™s our SrA Morrison representing Maxwellโ€™s MH teamโ€ผ๏ธ
04/20/2026

Thatโ€™s our SrA Morrison representing Maxwellโ€™s MH teamโ€ผ๏ธ

๐ƒ๐‡๐ ๐‚๐„๐๐“๐‘๐€๐‹ ๐’๐๐Ž๐“๐‹๐ˆ๐†๐‡๐“ ๐๐‘๐Ž๐†๐‘๐€๐Œ

Celebrating our teammates dedicated to Ready, Reliable Care

Today we're thrilled to shine the spotlight on Senior Airman Tyler Morrison from the Maxwell Medical Group at Maxwell Air Force Base, Alabama.

AFMS - Maxwell Medical Group
Maxwell Air Force Base
Defense Health Agency
U.S. Air Force Medical Service - AFMS

*ANNOUNCEMENT*
03/30/2026

*ANNOUNCEMENT*

Our very own Capt Tristan Eddy! ๐ŸŽ‰๐Ÿฅณ๐ŸŽŠRecipient of the USAF Biomedical Specialist of the Year - Company Grade Category
03/17/2026

Our very own Capt Tristan Eddy! ๐ŸŽ‰๐Ÿฅณ๐ŸŽŠ
Recipient of the USAF Biomedical Specialist of the Year - Company Grade Category

The Air Force Surgeon General is proud to announce the recipients of the 2025ย Air Force Medical Service Annual Awards. The awards include both individual and team awards.

Address

300 Twining Street
Maxwell Air Force Base, AL
36112

Opening Hours

Monday 7:30am - 4:40pm
Tuesday 7:30am - 4:30pm
Wednesday 7:30am - 4:30pm
Thursday 7:30am - 4:40pm
Friday 7:30am - 4:40pm

Website

https://maxwell.tricare.mil/

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