03/24/2020
A Letter From Our Owners
The Affordable Healthcare Act identifies that Outpatient therapy services falls under essential care. At this time, we will continue to provide urgent and essential care to our community. Our mission is to always be accessible and trusted healthcare leaders providing the highest level of care where it is essential.
The effect of the coronavirus (COVID-19) has been felt in our communities and around the world, and we are surrounding everyone with love and prayers. Please know that we are working very hard to understand and anticipate everyone’s needs during this unsettling time and our top priority has been and will continue to be the health and safety of our patients and employees. We are making every effort to provide ongoing support and ensure an open line of communication as we navigate through this challenging situation that changes daily.
As the news around COVID-19 continues to evolve we are proactively monitoring the situation, following local city and county government orders and guidelines, and adhering to the guidelines of Centers for Disease Control and Prevention (CDC).
Now more than ever, it is important to regain and maintain one's underlying physical health and function. We have implemented the following to ensure delivery of successful care now and always:
• Progressive Therapy has always followed recommended processes for cleanliness, sanitation and sterilization in our clinics. We are now placing heightened emphasis on these practices.
• Progressive Therapy strictly screens all patients and clinicians for symptoms before entrance and allowing treatment. If they don’t pass the screen we insist on rescheduling their appointments or not returning to work until it is safe to do so. This creates a controlled, safe environment for our patients and staff. Our therapist will be masked and gloved for everyone’s protection.
•. Progressive Therapy will lead the way in the community to ensure your therapy begins and continues with the quality unlike any other. Start watching for implementations to continue your therapy from our therapists to ensure your it’s available in the wake of this pandemic.
Additional measures may be necessary to protect your health in our clinics. If so, we will update our practices and policies immediately. With this shared commitment, we are confident we can continue delivering the same high level of care you've come to expect from us.
We want to thank you for the encouragement and kindness we’ve seen from our community, patients and families during this extremely challenging time. We are confident that God has His hand on each of us. We will continue to seek His guidance and discernment as we prayerfully continue to serve each of you.
Respectfully,
Ryan and Wendy
Owners of Progressive Therapy of Mayflower
