SERVICE OVERVIEW:
Coleman Book Company offers a full range of services to corporate, academic, medical, special and public libraries, obtaining any in-print publication, in any format, from publishers or distributors throughout the world. OUR SERVICES INCLUDE:
FIRM ORDERS
"Hard-to-get" items, though at times challenging, are our specialty. Materials may be supplied upon request from more than
29,000 publishers and distributors worldwide, with more added daily. Current titles are stocked from more than 100 publishers.
98% Fill Rate:
76% of all orders are fulfilled within 3 days.
92% of all orders are fulfilled within 7 days. RUSH ORDERS
When a book is needed immediately, or sooner, your order to us, if not in inventory, is placed with the publisher within 30 minutes of its receipt. OUT OF PRINT SEARCHING
If your item has been declared out-of-print or out-of-stock-indefinitely, upon request, we will search Out of Print databases to obtain a copy for your library. When we've located a copy, we will advise you of its condition and price for approval before supplying it to you. APPROVAL PLANS
Coleman has the ability to provide customized and personalized approval plan/slips services as desired by the library community. Flexibility and built-in attention to detail exists with our service. BINDERY SERVICES
We can provide a full range of binding options for your paperback books: Kapco coverings, Vinabind and Library (buckram) bindings. SHELF READY SERVICES
If requested, Coleman will physically process any material purchased so that the customer's collection-building process is facilitated. Upon request, we can provide such security implements as barcodes, security strips, or complete card kits. Coleman Book Company's customer service department may be contacted 24 hours a day, 7 days a week via e-mail/Live Help.
