03/14/2026
Behind every great patient experience is someone working hard behind the scenes.
This quarter, the Pinnacle Award goes to Sheli Mason. 🏆
Sheli handles billing for our office — and anyone who’s ever had to deal with insurance knows how complex that can be. What makes Sheli special is the way she goes above and beyond for our patients every day, helping them navigate the details and making sure they feel supported throughout the process.
Her work may happen mostly behind the scenes, but the impact she has on our patients and our team is huge.
To celebrate, we had a little fun with an AI image showing Miranda (our last Pinnacle Award winner) passing the trophy along to Sheli. 😆
Congratulations, Sheli, and thank you for the care and dedication you bring to Pinnacle every single day.