11/13/2025
With the new EMR you should still be receiving a voice mail and text 5 days, 3 days and the day off but we have found that for some the primary contact number may be different. That has been very few. It is still your responsibility to know when your children’s appointments are and if you miss them, you will be responsible for any fees. I am responsible to know my own doctors’ appointments and get to them without reminders. I know the reminders are working because other parents are getting them and I put myself in the queue also. I explained there would be adjustments but in the end you will like it.