17/02/2025
Immediate opening for a full-time veterinary assistant receptionist. Monday through Friday (8:30am to 4pm). Primarily responsible for managing the front desk of a veterinary clinic, greeting clients and their pets, scheduling appointments, answering phone calls, processing payments, maintaining client records, and providing basic client education on pet care, all while ensuring a positive and welcoming experience for every visitor; they may also assist with minor animal handling and basic administrative tasks as needed.
Key Responsibilities:
• Client interaction:
• Greet clients and their pets warmly upon arrival, verifying appointment details and checking in patients.
• Answer phone calls promptly, schedule appointments, and address client inquiries regarding services and billing.
• Provide basic information about pet care, including vaccination schedules, preventative treatments, and dietary recommendations.
• Administrative tasks:
• Update client and patient records with accurate medical history and information.
• Process payments and generate invoices
• Maintain cleanliness and organization of the reception area
• Manage appointment reminders and follow-up calls
• Patient care assistance:
• Assist with basic animal handling, such as restraining pets for examinations or administering medications under veterinary supervision.
• Prepare exam rooms by setting out necessary supplies
• May perform simple laboratory tasks like collecting urine samples or f***l specimens
Required Skills:
• Excellent customer service skills with the ability to handle diverse client interactions
• Strong communication skills, both verbal and written, to effectively explain information to clients
• Proficiency with computer systems for managing electronic medical records and scheduling appointments
• Basic understanding of veterinary terminology and common pet health concerns
• Ability to work well under pressure and manage multiple tasks simultaneously
Please contact the office via e-mail (Gettysburgpikepetdr@comcast.net) OR call the office at (717)620-8103.
