Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. Sometimes two things get scheduled at the same time. People catch colds, kids catch colds, people with kids catch lots of colds. People may pick up a shift last minute. People forget. We don’t like charging fees for canceled or missed appointments. But our wonderful LMT needs to fill appointments to
earn a living. If appointments get canceled without proper notice, we are not able to fill those appointment slots and LMTs take the financial hit. To balance this, our cancellation policy is strict, but light. Cancel with less than 24 hours notice, there is a small fee. For “no shows” there is a slightly bigger (but still small) fee. These fees are applied automatically every time. Applying these fees each time allows us to keep our fees low. Low fees mean that you never have to worry about paying full price for an appointment that you couldn’t make it to. SO you can book with confidence. If you have any questions, feel free to ask. Appointments may be canceled in person, by phone, or by text.
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Fees for Late Cancellations
More than 24 hours notice: No charge
Less than 24 hours notice: $20
Fees for “No Showing” for an Appointment
All no-shows: $40
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. Thank you so much for understanding and for respecting my time and business. I look forward to seeing you!
~Yvonne
