CARES - Community Addiction Resource Engagement Services

CARES - Community Addiction Resource Engagement Services C.A.R.E.S Initiative is dedicated to assist individuals seeking treatment options. Advocates are avai OUR VISION:
C.A.R.E.S.

Methuen Police Department’s C.A.R.E.S Initiative began in October of 2015. Our Community Engagement Specialists are available to provide recovery resources, educate the community and outreach to high risk populations. If you, a family member or friend would like more information, please contact one of our Specialists. OUR MISSION:
C.A.R.E.S Initiative integrates Pubic Health and Public Safety practices to address the addiction epidemic in the community. We are dedicated to reduce recidivism rates of substance use and crime by raising awareness, providing recovery resources and outreach to the larger community. Initiative envisions a collaborative society that eliminates stigma associated with substance abuse and crime, while creating a cohesive community that values health and well-being for all. OUR MESSAGE:
Recovery happens in our families, communities and society. Embracing recovery principles and expanding recovery capital will generate a societal belief and value system that "Where there is breath, there is HOPE" Help Other People Evolve. WHAT WE PROVIDE:
Resources for Recovery
Educational Workshops and Trainings
Outreach to at-risk populations
Family support and referrals
Pre-booking diversion

RECOVERY MONTH EVENT SATURDAY, SEPTEMBER 13TH 9:00 - 12:00 P.M. METHUEN SENIOR CENTERMETHUEN, MA
09/09/2025

RECOVERY MONTH EVENT

SATURDAY, SEPTEMBER 13TH
9:00 - 12:00 P.M.
METHUEN SENIOR CENTER
METHUEN, MA

JOB OPPORTUNITYThe Program Director will lead the PATH program that Front-Line operates in partnership with Methuen PD/C...
09/09/2025

JOB OPPORTUNITY

The Program Director will lead the PATH program that Front-Line operates in partnership with Methuen PD/City of Methuen. The director will provide oversight of the daily clinical and operational functioning of multiple teams and various staff assigned to this program. The Program Director supports the staff to deliver crisis intervention services alongside law enforcement, as part of the CIT team. In addition, the director will provide oversight of the community response team, and rapid outpatient clinicians. The Program Director will integrate best practices that promote de-escalation and criminal justice diversion. The Program Director liaises with police leadership and community stakeholders, leads recruitment, hiring, training and supervision of assigned program clinicians/staff.

Essential Functions

Provide oversight of the clinical services delivered by assigned program staff. Ensure best practices and evidence-based crisis assessment tools are being utilized when available
Serve as Front-Line’s representative with the Methuen PD & City of Methuen on programmatic matters and as requested by senior leadership. Report to Front-Line senior leadership program needs and partnership needs for approval/consideration
Ensure appropriate coverage of shifts to align with needs of the law enforcement partner
Provide direct field-based clinical services up to 70%, operational/administrative minimum of 30% of scheduled time
Lead the recruiting, screening, training, and development of program staff
Provide regularly scheduled and supportive supervision to assigned staff
Promote and model wellness and self-care strategies to reduce burnout on the team
Maintain robust knowledge of health insurance systems, behavioral health services levels of care, and community partners
Maintain, create and update operational policies and procedures, clinical policies and procedures, and any other necessary program specific needs
Actively participate in regularly scheduled operations meetings related to assigned programs with Front-Line senior leadership
Ensure the program is collecting, entering, and reporting on the appropriate data for program analysis. Complete reviews of data for accuracy and clinical appropriateness. Create monthly reports for both partner agencies
Potentially provide on-call clinical support and recommendations via phone as requested by clinicians as well as by law enforcement after-hours.
Performs other duties as assigned by Front-Line senior leadership
(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

Shift:
Monday through Friday: 11 a.m. – 7 p.m.

PROGRAM DIRECTOR PATH PROGRAM – METHUEN, MA
Recommended Minimum Qualifications:

Education, Training and Experience:

Master’s degree in Mental Health Counseling, Social Work, Forensic Psychology, Counseling Psychology, Rehabilitation Counseling or a related field
Massachusetts licensure in Mental Health Counseling (LMHC), Social Work (LICSW), Marriage and Family Counseling (LMFT) or Psychology is highly preferred
Must have direct crisis intervention experience in the community, with at least one year of experience as a Co-Response clinician, responding alongside law enforcement
Prior supervisory experience is strongly preferred
Cultural competency and demonstrated ability to work in multi-cultural, diverse settings
Knowledge, Ability and Skill:

Communication Skills – communicates and listens effectively and responds in a timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form
Leadership – leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment
Analytical Thinking – collects and analyzes data, uses logic and intuition to arrive at conclusions and recommendations
Multi-Tasking – can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s)
Teamwork & Interpersonal Skills – develops effective relationships with staff and leadership by helping others accomplish tasks and using collaboration and conflict resolution skills
Listening – responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure the speaker of the commitment to understanding what was said
Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand, walk; sit; use hands; and reach with hands and arms. The employee is occasionally required to use stairs; balance; stoop; kneel, and squat. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Salary Range: $85,000 -$90,000 per year

President/CEO: Matthew C Page-Shelton, M.F.A, M.Ed., LMHC Matthew Page-Shelton, LMHC, is a forward-thinking leader, innovator, and entrepreneur. Matthew is a licensed mental health counselor and holds his master’s degree in psychology from Cambridge College and a master’s in fine arts from Calif...

✝️💜💔Join us Wednesday, August 27th 4:00 pm to place 1,314 flags as a remembrance to those in Massachusetts who lost thei...
08/27/2025

✝️💜💔

Join us Wednesday, August 27th 4:00 pm to place 1,314 flags as a remembrance to those in Massachusetts who lost their life to overdose in 2024.✝️💜

📣 Host a Block Party for National Night Out! 🎉Calling all neighbors! 🏘️ Let’s come together for National Night Out, an a...
07/21/2025

📣 Host a Block Party for National Night Out! 🎉

Calling all neighbors! 🏘️ Let’s come together for National Night Out, an annual community-building event that promotes stronger neighborhoods, safer streets, and lasting connections.

👮‍♀️ Why participate?
✅ Strengthen bonds with your neighbors
✅ Build positive relationships with local police
✅ Take a stand for a safer, more united community

🎈Host a block party, BBQ, ice cream social, or game night on your street! It’s a fun and meaningful way to bring your neighborhood to life and show that we care for one another.

📆 Save the Date: Tuesday, August 5th between 6pm and 8pm

📍 Where: Your block!

Let’s light up the night with community spirit! 🌟



👉 Interested in hosting? Contact 978-983-8635

CARES REPORTMay – June 2025CARES continues to be a cornerstone for connecting individuals and families with the services...
07/15/2025

CARES REPORT

May – June 2025
CARES continues to be a cornerstone for connecting individuals and families with the services they need and remains an active leader in community outreach and engagement.

Direct Engagement
May 2025
Individuals: 30 Accepted Txment: 9 Family Support: 14

June 2025
Individuals: 14 Accepted Txment: 3 Family Support: 10

Community Involvement
During May and June, CARES took part in several events and initiatives, including:

• St. Augustine’s Community Fair
• Wellness Collaborative Meeting
• Lynnfield Police Department – CIMS Training
• LDC Recovery Court Graduation
• Open House – Recovery Café, Haverhill MA
• Women’s Recovery Conference, Malden MA
• Roundtable Discussion with DA Marian T. Ryan & Congressman Jake Auchincloss

Why CARES Matters
Having a dedicated CARES presence in our community is vital because it:
1. Bridges Critical Gaps – CARES offers a single, trusted point of entry for people who might otherwise fall through the cracks when navigating healthcare, housing, and recovery services.

2. Accelerates Intervention – Rapid outreach and follow up mean individuals get help at the earlier stages of crisis, improving outcomes and reducing long term costs for families and public systems.

3. Supports Families – By including families in the recovery process, CARES strengthens support networks, resulting in higher treatment engagement and sustained wellness.

4. Builds Community Resilience – Outreach at local fairs, trainings, and conferences raises awareness, destigmatizes treatment, and cultivates partnerships that multiply our collective impact.

Together, these efforts ensure that anyone seeking help finds an open door, compassionate guidance, and a path toward lasting recovery. If you or a LOVED one is struggling, please reach out:
# 978-983-8698
# 978-701-7709

MAY AT A GLANCE✅ 48 individuals & families reached out for support✅ 10 people entered treatment & began their recovery j...
06/11/2025

MAY AT A GLANCE
✅ 48 individuals & families reached out for support
✅ 10 people entered treatment & began their recovery journey

💙 Every step forward counts—and we’re here for every one of them.

COMMUNITY ACTION
🚓 CIMS Training with Lynnfield Police
🌲 Rail Trail Project completed with HHSI—connecting unhoused individuals to resources and restoring our natural space
💪 Women’s Recovery Court Session – hundreds came together to celebrate transformation and recovery

CARES ON THE MOVE
We showed up, spoke up, and stood with our community at:

🌟 Rayz Café Open House

⚖️ LDC Recovery Court

💬 Wellness Meeting

🏛️ Mayor’s Task Force

⛪ St. Augustine’s Community Event

🤝 TIPS Meeting

YOU ARE NOT ALONE
If you or a loved one is struggling, help is here.
📞 Reach out to CARES today – support, resources, and recovery are just one call away. 978-983-8698

Together, we’re building a stronger, healthier community.

Still time to register!!!👇
06/11/2025

Still time to register!!!
👇

Methuen Health & Human Services have resumed accepting sharps💉💉For more information 👇
06/11/2025

Methuen Health & Human Services have resumed accepting sharps💉💉

For more information 👇

06/02/2025
10 Church Street Haverhill (Bradford), MA🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲
05/26/2025

10 Church Street
Haverhill (Bradford), MA
🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲

🌟 A BIG shoutout to the City of Haverhill & Riverbend! 🌟CARES Initiative was proud to support the Grand Opening of the R...
05/22/2025

🌟 A BIG shoutout to the City of Haverhill & Riverbend! 🌟

CARES Initiative was proud to support the Grand Opening of the Recovery Cafe' Network!!!!!

RCN is a powerful resource dedicated to supporting individuals who have experienced trauma, homelessness, substance use disorder, and mental health challenges. Through its proven Recovery Café Model, it offers training, resources, and a safe space where healing and connection are at the heart of recovery.
We’re excited to see this compassionate and impactful initiative grow in our region. 💙



Michael Reinke, CEO ~ Riverbend
Diana Teel, Community Engagement Coordinator,
Ray of Light Recovery Café
Maddy Lee, Associate Director of Engagement and Communications Recovery Café Network

~ TONIGHT~Know your rights6:00 pm
05/20/2025

~ TONIGHT~

Know your rights
6:00 pm

Address

90 Hampshire Street
Methuen, MA
01844

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Our Story

Methuen Police Department’s C.A.R.E.S Initiative began in October of 2015. Our two Community Engagement Specialists are available to provide recovery resources, educate the community and outreach to high risk populations. If you, a family member or friend would like more information, please contact one of our Specialists. OUR MISSION: C.A.R.E.S Initiative integrates P***c Health and Public Safety practices to address the addiction epidemic in the community. We are dedicated to reduce recidivism rates of substance use and crime by raising awareness, providing recovery resources and outreach to the larger community. OUR VISION: C.A.R.E.S. Initiative envisions a collaborative society that eliminates stigma associated with substance abuse and crime, while creating a cohesive community that values health and well-being for all. OUR MESSAGE: Recovery happens in our families, communities and society. Embracing recovery principles and expanding recovery capital will generate a societal belief and value system that "Where there is breath, there is HOPE" Help Other People Evolve. WHAT WE PROVIDE: Resources for Recovery Educational Workshops and Trainings Outreach to at-risk populations Family support and referrals Pre-booking diversion