09/23/2025
Massac County Mental Health
206 West 5th Street
Metropolis, IL 62960
Overview:
We are seeking a highly organized and detail-oriented Receptionist/Secretary to join our team. This individual will be the first point of contact for patients, visitors, and staff, providing exceptional customer service and ensuring the smooth operation of our counseling office.
Job description:
Responsibilities:
- Greet patients, visitors, and staff in a friendly and professional manner, handling all front-desk responsibilities - Provide basic and accurate information in-person and via phone/email - Receive, sort and distribute daily mail/deliveries
- Manage the day-to-day activities of the front office, including answering phone calls, responding to emails, and taking messages
- Demonstrate excellent phone etiquette, handling incoming calls and directing them to the appropriate staff members
- Provide administrative support to our counselors and administrators, including scheduling appointments and managing patient flow
- Making phone calls to remind clients of appointments, and scheduling appoints for our clients
- Maintain a clean and organized office environment, including restocking supplies and managing office inventory
- Maintain accurate records
- Ensure reception area is tidy and presentable, with all necessary materials needed
- Perform other administrative tasks as needed - Record client payments -Insurance Registrations -Perform other clerical duties such as filing, photocopying, and faxing
Qualifications:
- Previous experience as a receptionist or secretary in a medical or dental office
- Strong administrative skills, including the ability to manage multiple tasks and prioritize responsibilities
- Proficiency in Microsoft Office software
- Excellent computer, phone etiquette, communication and organizational skills
- Ability to maintain a high level of confidentiality and discretion
- Ability to work in a fast-paced environment and handle stressful situations
- Professional attitude and appearance - Solid written and verbal communication skills - High school degree - Dependability, punctuality and professionalism are a must.
We offer a competitive salary and a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
Pay: From $18.00 per hour
Job Type: Part-time
Benefits Include:
Employee assistance program
Paid time off
Work Location: In person
Please submit resumes to:
Massac County Mental Health
206 West 5th Street
Metropolis, IL 62960
