10/01/2025
📢Announcement: Care Coordinator of the Quarter!
We are proud to recognize Rhea Kulkarni as our Care Coordinator of the Quarter! Rhea has gone above and beyond in advocating for her patient and ensuring continuity of care through every challenge.
When faced with the challenge of a patient needing identification but having no documents, Rhea took the initiative to make multiple phone calls to Puerto Rico and successfully assisted in obtaining the patient’s birth certificate. She later helped him obtain a Florida ID which will allow him access to more resources. She showed exceptional resourcefulness by arranging an interpreter (Nelson Guzman) to communicate with the Social Security Administration on his behalf and even provided her personal phone number as a point of contact so the patient could reliably access services.
Her dedication didn’t stop there—Rhea accompanied the patient to his P*P appointment just hours before boarding an international flight. Even while on her month-long vacation in Italy, she continued to answer calls from the patient’s P*P, schedule appointments, and communicate updates with the Case Manager. When contact with the patient was lost, Rhea tracked him down through collaboration with a Social Worker at Jackson and discovered he was in a short-term rehabilitation facility. She then followed up with the facility to monitor his treatment and length of stay.
Currently, Rhea is working closely with the patient’s insurance company to secure an electric wheelchair. From start to finish, she has demonstrated unwavering persistence, creativity, and compassion.
Please join us in celebrating Rhea for her tireless efforts and outstanding service. Her work truly exemplifies what care coordination is all about.
👏 Congratulations, Rhea!
