OVAG International USA is the established leader in international patient billing and account recovery, serving U.S. healthcare organizations for more than 25 years.
OVAG International is the established leader in the field of international patient account billing and recovery. Our primary focus is within the healthcare industry, with over 90% of our existing client base consisting of U.S. With over 25 years of experience in international healthcare receivables, OVAG International has the knowledge and expertise to effectively resolve all types of international patient receivables, including self-pay balances, international insurance and travel insurance accounts, and Embassy and Consulate guaranteed accounts. Our personnel are experienced in the billing and recovery of self pay, insurance, and government-guaranteed accounts of all types. Our typical Account Manager is multi-lingual; college educated, and has a working knowledge of the U.S. healthcare system. They are uniquely able to locate and deal with a patient in their native language, speak knowledgeably concerning healthcare accounts, and overcome any obstacles to payment. OVAG’s office hours vary widely to facilitate contact with patients around the world. Account Manager’s work queues are kept intentionally small, at approximately 250 accounts, assuring timely and consistent follow up with patients.
