10/06/2024
We are hiring for office manager role. We are now accepting applications for internship & Practicum placements.
Position: Intake Coordinator (Bachelor’s Level or Supervised Practicum/Internship Experience)
Location: Children In Balance Psychological Associates, LLC. & Center For Self-Care (501C3)
Address: 575 East Main Rd, Middletown, RI 02842
Hours: 25-30 hours per week
Compensation: Salary is negotiable based on experience
Job Overview:
Children In Balance Psychological Associates, LLC, in collaboration with The Center for Self-Care, is seeking a dedicated and compassionate Intake Coordinator to join our team. The Intake Coordinator plays a pivotal role in ensuring a seamless experience for clients as they begin their therapeutic journey. At CIB & CSC, we offer a range of mental health, behavioral health, and substance abuse treatment services to children, adolescents, adults, and families, focusing on a strengths-based and trauma-informed approach. Our mission is to foster a welcoming and supportive environment for those seeking to regain balance and well-being in their lives.
For more information or to express interest in this opportunity, please reach out to us via email: info@cibalance.com
Key Responsibilities:
• Serve as the first point of contact for clients, ensuring a positive and empathetic intake experience.
• Manage the intake process, including processing demographic and clinical information.
• Coordinate client scheduling, ensuring the efficient flow of appointments.
• Collaborate with management to facilitate outpatient referral requests.
• Verify insurance eligibility and benefits, ensuring clients understand their coverage options.
• Maintain accurate and timely documentation, including charting and record requests.
• Assist in treatment coordination and other client care tasks as needed.
• Prioritize client-facing tasks and ensure all interactions reflect the organization’s commitment to quality care.
Qualifications:
• Education: Bachelor’s Degree in psychology, social work, sociology, or a related human services field. A High School Diploma or GED with 3 years of relevant experience in a medical office or call center may be considered as a substitute for the degree preference.
• Experience: Preferred candidates will have prior experience in medical office or intake call center operations and/or insurance eligibility verification. Strong project management skills and a detail-oriented mindset are highly desirable.
• Technical Skills: basic understanding of Excel are required. Proficiency in Google Suite/Workplace a plus. Familiarity with Canva is a plus.
• Interpersonal Skills: The successful candidate will be organized, able to prioritize effectively, and possess excellent written and verbal communication skills. A high level of professionalism and the ability to multitask in a fast-paced environment are essential. This is an independent work environment.
About Children In Balance Psychological Associates, LLC & The Center for Self-Care:
Since 2012, we have proudly served the Newport County area, providing holistic and evidence-based mental health care to individuals and families. Our team of mental health counselors, social workers, and marriage and family therapists is dedicated to helping clients achieve positive change in their lives. At CIB, we prioritize creating a supportive space where children, adolescents, and adults can regain a sense of balance and harmony, equipped to manage the demands and challenges they face.
Commitment to Diversity Equity & Inclusion:
Children In Balance Psychological Associates, LLC, and The Center for Self-Care are committed to fostering a diverse and inclusive workplace where equal employment opportunities are available to all. We actively support and welcome individuals of all backgrounds, regardless of race, color, religion, gender, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by law.
Application Notice:
Our Group Practice is dedicated to ensuring a positive candidate experience, matching skills and experience with the best opportunities available. We will never request sensitive information such as Social Security numbers or financial details through email during the recruitment process. We look forward to potentially welcoming a new member to our dedicated team, who shares our passion for providing exceptional care to the community.
