
07/23/2025
🎙️ New Episodes Alert! Have you checked out our most recent Confidence in Conflict podcast episodes? Tune in to hear fresh insights from Marcus (former healthcare security director) and Natalie (nurse practitioner and clinical team leader):
Episode 26 – “The Power of the Universal Greeting” (July 16, 2025): Discover how a simple, inclusive greeting can set the tone for productive interactions.
https://hubs.ly/Q03xWjst0
Episode 25 – “Context: Setting the Stage for Improved Patient Interactions” (July 9, 2025): Learn mental and physical prep techniques that shape how patients perceive and respond to you.
Episode 24 – “Staying Safe Starts with Your Voice” (July 2, 2025): Explore how vocal tone, choice of words, and respect can prevent conflict and keep healthcare environments safer.
📱 Subscribe on Apple Podcasts to stay up to date; don’t miss out on valuable strategies for de-escalation, respect-based communication, and more! You can also find these episodes on our blog.