Unify your fixed ops, service, sales & marketing teams with a comprehensive single sign-on solution TEXT2DRIVE is the leading revenue-generating and customer experience and communications software for car dealerships that seamlessly integrates with all major DMS providers. A single sign-on solution with an adaptive mobile-friendly, web-based design that can be used on any device, including desktop
, tablet, or smartphone. Unify dealership teams with 17 unique automations that reduce manual communication by 82%. A single communications portal unifies and manages internal and external communication across all departments. The TEXT2DRIVE™ fixed ops customer experience suite offers a full-featured communications platform designed to fulfill customers' needs for convenience, speed and hands-off customer service. See how TEXT2DRIVE™ solved our client's biggest challenges, with real results and key performance indicators of their success:
• 35% Increase in CSI Scores**
• 76% of 4.7 Million Monthly Messages Are Automated*
• Declined Service Reminders Added $6,643/mo On Average*
• Service Appt. Reminders Increased Show Rates By 6.5% On Average*
• 54% Decrease in Parts Obsolescence
• $125 Increase in RO Totals When Video Utilized on Average*
• 78% Of Customers When Provided the Opportunity, Pay Their Service Invoice Online*
• And More
The fact is, all customer experience and text messaging communications platforms are not created equal. Most lack the full suite of features that are critical for helping your dealership increase service revenue, boost vehicle sales and improve Customer Satisfaction Index (CSI) scores and customer retention. Why TEXT2DRIVE™ Is The Auto Dealer's TOP Choice:
• Intelligent lifecycle automation
• Speed CheckOut™ mobile bill pay with FraudProtect™
• Complete digital MPIs
• Video, voice and text messaging
• Interact™ website coupons, live chat, schedule appt. & more
• Parts obsolescence interface
• Declined services interface
• Group chat/employee chat
• Double opt-in for marketing messaging
• Hands-free safety recall text message notifications
• Vehicle health report alerts
• Proudly made in the USA
• US-based customer support
• TCPA Compliant
THESE FEATURES ARE CRITICAL FOR ENSURING YOUR CUSTOMER EXPERIENCE SOFTWARE IS EFFECTIVE. Your dealership can use TEXT2DRIVE™ to communicate efficiently, increase revenue, and improve CSI scores at your dealership. Request a demo today!
