Children’s Wisconsin is the region’s only independent health care system dedicated solely to the health and well-being of children. Children’s Wisconsin provides primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers.
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We created the Children’s Wi
sconsin page as a space to share the inspiring and encouraging stories of our patients, their families and our fans, allowing you a space to connect with other individuals who have experiences with or affinity for Children’s Wisconsin. In this spirit, we welcome your comments, praise and criticism. While we always monitor and reply to messages and comments, it bears repeating that we’re not legally allowed to discuss specific patients via Facebook. If you have questions regarding your child, it’s best to reach out to their doctor directly. Please understand that while we make every effort to respond on social media, some inquiries may require follow-up through another channel. And please don’t share your personal information on our page — this is a public space. If we are requesting contact information from you, we’ll encourage you to provide it via private message. Children’s Wisconsin Facebook Rules of Engagement
We won't remove your comment just because we don't like it. You are part of our community, and you deserve to be heard, even if your comment is critical of your experience with us. With that in mind, we have some simple rules that we’ll apply out of respect for others visiting our page, or those who we may feature in our stories.
1) No name-calling
If you disagree with someone, that’s fine. If you have a criticism of Children’s Wisconsin, we want to hear it as well. But we ask that that you respect each other, our patients, their families and our staff. That means not using vulgar language, not mocking appearances or name-calling other members of the page or those individuals featured in our posts. Out of respect for our employees and their privacy, we may also remove a post or comment that refers to them by their full first and last name.
2) No profanity
We recognize that there’s a fairly broad definition of “profanity,” so we ask that you consider your words in the mindset of whether or not what you say is appropriate to be said around a child. If not, please reconsider posting.
3) No advertising or spam content
If you have something to sell, provide services or want a job, that's for your own page, not ours. Spam, whether to advertise or simply repeat any message multiple times on our Facebook wall, is also prohibited.
4) No copy and paste posting
If you keep posting the same thing (or a variant of the same thing), whether as a post or as a comment, we reserve the right to hide or delete duplicates. This includes efforts to cover messages or opinions of those with who you don’t agree with.
5) No misinformation
We view content posted on our page as a representation of our organization and ultimately our medical perspective, which extends to the comments and posts by our community members. For that reason, we may remove posts that contain misinformation as it relates to medical topics such as – but not limited to – vaccinations, COVID-19, community services and more. Actions we may take
1) On Reviews
We will request Facebook remove reviews from individuals who are not reviewing their own experience with our organization. Just because you have a bad experience and share it in a review does not mean we will request it be removed. We want to hear the bad reviews as much as we want to hear the good ones — we need to know when we’re falling short of our standards. That always matters to us.
2) On posts and comments
We reserve the right to delete posts or comments that violate these rules of engagement, and to block users who repeatedly violate them, or otherwise abuse the forum of the Children’s Wisconsin page.
3) Banning/blocking
As mentioned earlier, we may resort to banning individuals from our page should they continue to engage in toxic, inappropriate content as outlined in these rules.
