01/26/2026
"Check this out : A real story from one of our members, Sean F.:
About a year ago we had an accident in our home where I slipped in my garage while holding my one-month-old daughter. She hit her head on the concrete floor. It was every parent’s nightmare come true. She was screaming and very upset. My wife and I were in pure panic mode. We tried calling the new parent line with our main provider to get immediate advice. We were told we would be placed on hold for 8 minutes.
I remembered that when I signed up for DPC, Dr. Patrick gave me his personal phone number. I called Patrick and he answered—even though he was on a personal vacation with his family on the east coast. He quickly went from friendly to professional mode! Asked the appropriate questions and then advised us to take her into the ER. Also reassured us that with her symptoms and how she was acting that she was most likely fine and no need to call emergency services.
I cannot stress how much he helped us in that moment. My daughter had a small brain bruise and some minor bleeding, but after all the tests and a VERY long night in the ER, they sent us home with the all clear. I cannot thank the team and Dr. Patrick enough for all they do for our growing family. I will recommend them to anyone who will listen!”
This is what real access looks like—no hold music, no call centers, just your doctor when you need them most.
