SafeSeniors of West Michigan

SafeSeniors of West Michigan Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from SafeSeniors of West Michigan, Muskegon, MI.

SafeSeniors is the Elder Justice Collaborative in Muskegon, Oceana, and Ottawa Counties, providing outreach to help prevent/expose abuse, neglect & financial exploitation and investigating cases to seek justice and restitution for victims of these crimes.

The first ever Michigan Elder Justice Conference kicked off this morning! SafeSeniors has been part of an amazing commit...
09/23/2025

The first ever Michigan Elder Justice Conference kicked off this morning! SafeSeniors has been part of an amazing committee of statewide partners who have been working for months to bring this learning and networking opportunity to our elder justice peers. First up is Scott Teter to give us an update on the Attorney General’s Elder Abuse Task Force.

Consumers Energy is alerting Michiganders to be on the lookout of scammers who this week have been contacting people and...
09/08/2025

Consumers Energy is alerting Michiganders to be on the lookout of scammers who this week have been contacting people and demanding immediate payment with a bogus threat that their service will be shut off.

“We know most people already are careful not to give their money and personal information to strangers, but we want to make sure they’re alert for these criminals who are persistent and determined to con people out of their earnings,” said Jim Beechey, Consumers Energy’s vice president of information technology and security.

“Consumers Energy looks out for the people we serve. We want to build awareness and encourage people to make sure they’re dealing legitimately with us and protecting their security and personal information.”

Consumers Energy said customers this week are reporting receiving phone calls and emails from scammers who encourage them to make immediate payments after being threatened with power shut-off. They are spoofing company phone numbers, telling the caller they need to pay a balance immediately, and insisting on using prepaid debit cards or gift cards to make payment.

If you have made a payment and think you were the victim of a scam, call 800-477-5050, and Consumers Energy will collect details. If you did not make a payment, file a police report with local law enforcement.

Beechey offered the following advice for people to protect themselves:

Consumers Energy does not demand specific methods to pay bills, such as prepaid debit cards. Go to ConsumersEnergy.com/waystopay to see how you can pay your bill.

Consumers Energy never asks for your credit card information over the phone, and instead will transfer you to a secure system for payments.

Call Consumers Energy’s toll-free number, 800-477-5050, or go to ConsumersEnergy.com if you need to interact with us.

If someone is asking for personal information and says they’re from Consumers Energy, hang up and call 800-477-5050.

This is a great community event for older adults!  Our SafeSeniors Coordinator will be talking about how to stay safe on...
07/28/2025

This is a great community event for older adults! Our SafeSeniors Coordinator will be talking about how to stay safe online and safe from scams and our SafeSeniors Detectives will be at our booth, stop by to say hi! Plus, there are other great presentations and so many exhibitors to visit!

06/19/2025

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NSPD is a great partner in the work of our SafeSeniors Collaborative and Muskegon County Task Force!
06/15/2025

NSPD is a great partner in the work of our SafeSeniors Collaborative and Muskegon County Task Force!

We work to identify, advocate, and seek justice for adult victims of abuse, neglect, and financial exploitation within Michigan counties.

Adult Protective Services is an key partner on our SafeSeniors team. Join this virtual event to learn more about their i...
06/07/2025

Adult Protective Services is an key partner on our SafeSeniors team. Join this virtual event to learn more about their important work.

12/20/2024

🚨SCAM ALERT🚨
MTPD wants to inform you of a scam going around that could wreck your holidays. See below for details.

Thank you to our friends at Consumers Energy for this great information!
10/15/2024

Thank you to our friends at Consumers Energy for this great information!

Please be very cautious when sharing posts about missing people or pets. They could be a scam.The post below is a scam. ...
08/19/2024

Please be very cautious when sharing posts about missing people or pets. They could be a scam.
The post below is a scam. The man in the picture is missing, but he is from Pennsylvania, not Kent County. The height and weight are wrong too. The scammer grabbed the photos from an actual post or news story about this case.
Scammers will get you to share posts like this (missing kids, people, pets), then replace the photo with something else, often a “too good to be true offer” like a rental that requires a deposit (that’s the scam). People think you shared that second post, so they are more trusting.
When sharing a missing person post, look for it to contain information about which law enforcement agency is involved and how to report any tips.

A very impactful story from someone who went through a romance scam and is now a voice for helping to prevent others goi...
07/31/2024

A very impactful story from someone who went through a romance scam and is now a voice for helping to prevent others going through the same experience.

After her life savings was stolen in a scam, Kate Kleinert got help from AARP’s Fraud Watch Network. She now educates others by sharing her story.

07/12/2024

The Muskegon County Senior Millage is up for renewal on August 6. This important millage supports programs that provide vital resources for those over 60.

SafeSeniors is one of those programs. The millage allows us to have a dedicated SafeSeniors Task Force, focused on the investigation of elder abuse, neglect and financial exploitation, and the support of victims of these crimes by connecting with community partners. The SafeSeniors Collaborative Coordinator is also supported by the millage, providing outreach for prevention and reporting, and connections to resources for those who have experienced abuse and exploitation.

Check out our video to learn about the millage and the work of SafeSeniors.

For more millage info, visit: https://muskegoncountyseniormillage.com/
For more SafeSeniors info, visit: https://safeseniors.info/

Please be aware of this latest "local" scam!  Our SafeSeniors Coordinator got this call today but let it go to voice mai...
06/21/2024

Please be aware of this latest "local" scam! Our SafeSeniors Coordinator got this call today but let it go to voice mail (because the best way to avoid scam calls is to not answer numbers you don't know)! The scammer actually left a voice mail - a recording from the "Muskegon County Sheriff's Office" that had her name inserted into the message. If you get a call/voice mail like this, just ignore it (or hang up if you did pick up the call).
If you ever get a call from an agency or organization that seems suspicious, hang up and call that agency/organization directly. Look up their number though - do not call the number that showed up on caller id or was left in a voice mail.

We have received several calls, about citizens receiving a recorded message from the Muskegon County Sheriff’s Office, Civil Service Division, from a Lt. James Perry. The Sheriff’s Office does not have a Civil Service Division and we do not have a Lt. James Perry employed. Please do not respond to this message.

Captain Herremans

Address

Muskegon, MI

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