02/13/2026
One of our four key VALUES at our agency is Stewardship: the commitment to accountability for the resources entrusted to us. This year, we are recognizing employees who exemplify this value every day. For the month of January, we congratulate Insurance Manager Kristy Smith. Here’s what others have to say about her dedication:
“This individual consistently holds both staff and leadership accountable for keeping financial stewardship in mind. She reminds us of the importance of standards when billing clients and finds creative ways to collaborate with clinical staff to provide care without leaving money on the table. She works tirelessly to ensure every service benefits us not only as a mental health agency but also as a sustainable business. She has difficult conversations on our behalf every day to help clients understand their coverage and treatment options, yet never loses momentum or resolve. She’s our secret weapon in this challenging season, and I’m grateful to have her on our team.”
