Pathways Behavioral Health Service INC

Pathways Behavioral Health Service INC We provide NC Innovations services such as Community Living and Supports, Residential Supports(UAFL), Community Networking, and Respite.

We service all of the Trillium Health Resources catchment area. MORE ABOUT US!:

Here at Pathways it is our hearts desire to make a difference in the lives of the participant's and families that we support. We are family owned and operated! Owners Jimmie and Charlene, with 30 years total experience, have supported many children in foster care, and special needs. After the untimely passing of our most special gift, Charlene's uncle who had down syndrome, Jimmie and Charlene wanted to do more to make a difference in the lives of others. In 2000 Pathways was formed! Although we are small in size we strive to make a BIG difference! MISSION:

Mission of Service is to provide tailored quality services and supports to the consumer, in the amount needed and time frame required. All activities of this agency will be seasoned with the goal of exceeding the participants expectation of quality services and provision. STAFF:

All staff are trained to give the best in quality care. Staff is trained in CPR & First Aid, Medication Administration, NCI, Seizure Management, OSHA, HIPPA, Blood Borne Pathogens, Clients Rights, and CAP Core Competences. All staff meet the state requirements for paraprofessional status and are supervised by a Qualified Professional. Staff members are cleared through healthcare registry, background checks, and NC Dept of Corrections. DETAILS OF SERVICES:

In Home Skill Building: Provides habilitation and skill building to enable the participant to acquire and maintain skills, which support more independence. In-Home Skill Building augments the family and natural supports of the participants and consists or array of services that are required to maintain and assist the participant to live in community settings. Residential Support: provides assistance with acquisition, rentention, or improvement in skills related to activities of daily living, such as personal frooming and cleanliness, bed making, household chores, eating and the preparation of food, and the social and adaptive skills necessary to enable the individual to reside in a non-institutional setting. This service is provided to individuals who live in a licensed community residential setting, foster homes, as well as unlicensed alternative family living homes that serve one adult. Personal Care Service: under the waiver include support, supervision and engaging participation with eating, bathing, dressing, personal hygiene and other activities of daily living. Support and engaging participant participation is non-habilitative and describes the flexibility of activities that may encourage the participant to maintain skills gained during active treatment and/or rehabilitation while also providing supervision for independent activities of the participant. This service may include preparation of meals, but does not include the cost of the meals themselves. Engaging participant in utilizing skills gained during active treatment and/or rehabilitation is key and may be provided outside of the individual’s residence. Community Networking: provides individualized day activities that support the participants definition of a meaningful day in an integrated community setting with persons who are not disabled. This service is provided separate and apart from the consumer's private residence, other residential living arrangements, and/or the home of the service provider. These services do not take place in licensed facilities and are intended to offer the participant the opportunity to develop meaningful community relationships with non-disabled individuals. Services are designed to promote maximum participation in community life while developing natural supports within integrated settings. Community Networking services enable the participant to increase or maintain their capacity for independence and develop social roles valued by non-disabled members of the community. As participants gain skills and increase community connections, service hours should fade; however a formal fading plan is not required. Respite Care: is a service that provides periodic relief for the family or primary caregiver as detailed in the Person Centered Plan.

Sneak peek of our NEW office space — come see it Oct. 1! ☺️Join us for our Grand Opening on October 1, 2025 at 3964 Mart...
09/26/2025

Sneak peek of our NEW office space — come see it Oct. 1! ☺️

Join us for our Grand Opening on October 1, 2025 at 3964 Martin Luther King Jr Blvd, New Bern, NC.

☕ Coffee & donuts
🕙 Doors open 10 AM – 4 PM (drop in anytime!)

Monday feels brighter with this crew! Here’s to another week of connection, joy, and belonging.
09/22/2025

Monday feels brighter with this crew! Here’s to another week of connection, joy, and belonging.

Humbled and grateful for this heartfelt feedback from one of our amazing parents. 😊
09/18/2025

Humbled and grateful for this heartfelt feedback from one of our amazing parents. 😊

✨Team Spotlight: Meet Keola! ✨For over 20 years, Keola has dedicated her life to empowering individuals with intellectua...
09/15/2025

✨Team Spotlight: Meet Keola! ✨

For over 20 years, Keola has dedicated her life to empowering individuals with intellectual and developmental disabilities — 17 of those years with Pathways. 💙

As our Qualified Professional, she provides clinical supervision, attends annual plan meetings, and works closely with guardians and staff to make sure every need is met.

Her degree in Human Development and Family Studies, along with her role on the Craven County Health Department Board of Health, shows just how deeply she cares for people and the community she serves.

Help us celebrate Keola and her incredible impact by sharing a thank-you or memory below!!

Today, we remember September 11, 2001. We pause to honor the lives lost, the courage of first responders, and the streng...
09/11/2025

Today, we remember September 11, 2001. We pause to honor the lives lost, the courage of first responders, and the strength of communities that came together in the face of tragedy. We believe at Pathways that compassion and inclusion are at the heart of everything we do. Days like today remind us how powerful kindness and unity can be. 💙

As we remember, may we also recommit ourselves to building communities rooted in care, respect, and belonging for all.

09/09/2025

3 Benefits of Supported Living - it isn’t just about care, it’s about empowerment.

1. Independence: Building confidence through daily life skills.
2. Safety: Peace of mind knowing support is always there.
3. Quality of Life: Opportunities to connect, grow, and thrive.

Hit the like button if you believe everyone deserves independence, safety, and a full life 💙

Our staff aren’t just caregivers… they’re family.At Pathways, this work is more than a job — it’s a calling. From birthd...
09/07/2025

Our staff aren’t just caregivers… they’re family.

At Pathways, this work is more than a job — it’s a calling. From birthday celebrations to everyday moments of laughter and care, our team goes above and beyond to make sure every person feels valued and loved. Grateful for the hands and hearts that remind us family is found in the way we care. 🤍

We have exciting news to share! On October 1st 2025, we will be hosting a grand opening ceremony at 3964 Martin Luther K...
09/06/2025

We have exciting news to share! On October 1st 2025, we will be hosting a grand opening ceremony at 3964 Martin Luther King Jr Blvd New Bern NC. There will be coffee and donuts available as well! The doors will open at 10am, but it will be a floating event, so you can come any time between 10 and 4pm. To ensure that this space meets everyone's needs, we have put together a short survey for staff and clients to fill out. Come by on October 1st and see what the future holds at Pathways! We look forward to seeing you there. https://www.surveymonkey.com/r/LVXRLQG

To our dedicated team and caring families: your compassion builds belonging every single day. This Labor Day, we see you...
09/01/2025

To our dedicated team and caring families: your compassion builds belonging every single day. This Labor Day, we see you, we appreciate you, and we thank you. Tag someone who makes a difference. 🫶

Inclusion isn’t something we give, it’s something we build together. 💙 Through compassion, kindness, and care, we create...
08/29/2025

Inclusion isn’t something we give, it’s something we build together. 💙 Through compassion, kindness, and care, we create a community where everyone belongs. Serving the IDD community isn’t just what we do—it’s our passion, for every individual and every family we support.

🐾 Happy National Dog Day! 🐾At Pathway’s, we know how much joy, comfort, and unconditional love our furry friends bring i...
08/26/2025

🐾 Happy National Dog Day! 🐾
At Pathway’s, we know how much joy, comfort, and unconditional love our furry friends bring into our lives. ❤️
Today, we’re celebrating by sharing some photos of the dogs who are part of our Pathways family (check out our team’s pups below!).

Now, we’d love to see YOURS!
👉 Drop a picture of your dog in the comments and tell us their name. Don’t have a dog? No problem! Share a photo of your favorite pet or even a favorite stuffed animal—because every kind of friend deserves to be celebrated today. ☺️

08/09/2025

At Pathways, care isn’t just what we provide. It’s how we connect. Every moment shared between mentor and client is a step toward growth, trust, and confidence. 💙

Address

594 Halls Creek Road
New Bern, NC
28560

Opening Hours

Monday 10am - 5pm
Tuesday 10am - 5pm
Wednesday 10am - 5pm
Thursday 10am - 5pm
Friday 10am - 5pm

Telephone

+12526499664

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Our Story

MORE ABOUT US!: Here at Pathways it is our hearts desire to make a difference in the lives of the participant's and families that we support. We are family owned and operated! Owners Jimmie and Charlene, with 30 years total experience, have supported many children in foster care, and special needs. After the untimely passing of our most special gift, Charlene's uncle who had down syndrome, Jimmie and Charlene wanted to do more to make a difference in the lives of others. In 2000 Pathways was formed! Although we are small in size we strive to make a BIG difference! MISSION: Our mission is to honor God by creating an atmosphere of teamwork, optimism, and honesty to help anyone with a disability achieve a greater quality of life. STAFF: All staff are trained to give the best in quality care. Staff is trained in CPR & First Aid, Medication Administration, NCI, Seizure Management, OSHA, HIPPA, Blood Borne Pathogens, Clients Rights, and CAP Core Competences. All staff meet the state requirements for paraprofessional status and are supervised by a Qualified Professional. Staff members are cleared through healthcare registry, background checks, and NC Dept of Corrections. Visit our website: www.pbhsinc.com to learn more about the services we offer under the NC Innovations waiver!