Urgent Doc

04/19/2025

04/16/2025

The clinics will be unable to assist with medical records as of 4/19/2025 as the clinics will be transitioning to Texas MedClinic software and will lose access to patient records from Urgent Doc.

Medical record requests can still be sent to medicalrecords@urgentdoc.com and billing requests and concerns can be sent to billing@urgentdoc.com and our remaining business office team members will be able to assist you.

We appreciate your support for the past 18 years.

03/26/2025

Phones and internet are finally back up. We apologize for the inconvenience these past few days, we’ve been at the mercy of AT&T tech support

03/25/2025

We currently have no phones or internet due to an ATT outage but we are still on site and seeing patients today. Walk ins are welcome all day but our online check in is currently down. We apologize for any inconvenience

03/19/2025

To obtain your medical records we need to make an addendum to our press release. Our medical records clerk cannot release records without a release form on file. Please download and complete the release from the link below and send a completed copy of the release and your photo ID to medicalrecords@urgentdoc.com

https://urgentdoc.com/pdfs/medical-records-release.pdf

We appreciate your understanding.

If you have issues completing the document, the clinics can assist you in providing you a copy and helping you get it to medical records through 4/18.

03/17/2025

Attention Urgent Doc patients and community members.

After 18 wonderful years in East Texas, we are sad to announce that the Urgent Doc brand will be retiring with Dr Iversen on April 18, 2025. Our staff will still remain at the clinics which will be rebranded and reopened by our new owners, Texas MedClinic the following week in the same existing clinic locations.

We thank you for your patronage, acceptance and support of Urgent Doc these past 18 years and it has been a pleasure providing quality, affordable Urgent Care to our communities. We wish Dr. Iversen a happy retirement.

Please read the letter below for more information and stay tuned for more information in regard to the reopening dates. Business hours will remain the same upon reopening. Businesses who use the clinics for occupational medicine and worker’s compensation should be contacted by TMC in the coming weeks to confirm continued care plans as the clinics and staff will still be providing those services.

01/22/2025

We are planning to stay open until 6 unless the temperatures start dropping sooner than expected to allow our team and patients time to get home safely. As of now we hope to open for normal business hours tomorrow but check back just in case

01/21/2025

We are going to attempt to open the clinic at 11am tomorrow depending on the road conditions as we have staff traveling from outside of Livingston. Please check back in the morning for our final decision on if we will open or not. Also, please note that if we do open, we may be closing early if it is likely the roads will freeze after dark. We thank you for your understanding and patience. We hope you are all staying warm and safe!

01/21/2025

We will open today in Nacogdoches and Lufkin at 11am however check back for updates as we could close early if TxDot predicts roads getting slick this evening.

New Caney and Livingston clinics will remain closed today due to road conditions in the areas surrounding them. We will plan to re-open tomorrow if the roads clear up but check back for updates

01/20/2025

Please follow our social media for updates as all of these times are tentatively set and subject to change.

We are currently closing early today at 7pm and planning to open at 11am tomorrow if roads are safe for travel. There is a very good possibility we will end up closing tomorrow and we will post to our social media as soon as those decisions have been made.

We apologize for any inconvenience this may cause you. If you have an emergency please call 911 or go to the nearest emergency room if you are able to safely.

Stay safe and warm.

01/19/2025

As we move into the next week, it is very possible we may have hours that differ from our normal hours of operation due to the winter weather that is headed our way. Please check our social media for updates on closing early, opening late or closing for the day. We will be monitoring the weather and road conditions and provide updates as soon as we have made decisions that we feel are best for the safety of our team and patients.