Nomad Medical Services, LLC

10/02/2025

NOVEMBER SCHEDULE ANNOUNCEMENT

Starting November 4th - Schedule with our new PHYSICIAN (yes, an MD)!!

We are proud to announce the arrival of Dr. Rupa Shiva, who will be joining us in office to expand our reach and provide better care for our patients.

We also welcome Lauren McGeehee, CRNP who will join us in office on Thursdays beginning in November and will be taking on our homebound patients.

As our team grows, we ask for your patience and your trust. We will continue to provide the high quality care you depend on, now with the addition of an MD in office.

Our hours will change slightly in November, largely because we have had a significant decrease in volume. We are hoping this will improve now that we are announcing our new team.

Dr. Shiva and Lauren will be covering in clinic and homebound hours posted below, and Liz will have limited telehealth from 3-5 on T/Th.

09/10/2025

📢 Updated Clinic Hours

With a new provider joining our team, our hours are changing to better serve you! We know our schedule may look a little different at times, but as a small clinic in New Hope, we’re working hard to find hours that meet the needs of our community. Thank you for your patience and understanding as we make these adjustments.

New Hope Clinic Hours

• Monday: 9:00 AM – 5:00 PM

• Tuesday: 8:00 AM – 5:00 PM

• Wednesday: 9:00 AM – 1:00 PM | 1:00 PM –
4:00 PM (by appointment only)

• Thursday: 8:00 AM – 1:00 PM*

• Friday: 8:00 AM – 12:00 PM

✅ Walk-ins welcome!

🌟 Some Thursdays are reserved for Homebound visits—please check with the Front Desk for availability.

💻 Evening telehealth appointments are available upon request.

⚠️ Please note: our office may occasionally close earlier than posted if no appointments are scheduled later in the day.

08/27/2025

📢 New Clinic Hours Starting September 1st 📢

We’ve listened to your feedback and adjusted our hours to better meet the needs of our patients. Beginning September 1st, our new schedule will be:

🕘 Monday: 9 AM – 6 PM
🕗 Tuesday: 8 AM – 5 PM
🕘 Wednesday: 9 AM – 5 PM
🕗 Thursday: 8 AM – 3 PM (unless scheduled as a homebound visit day)
🕗 Friday: 8 AM – 12 PM

We will be CLOSED Monday September 1st in observance of the holiday!

✅ Walk-ins are still welcome, but we do recommend scheduling in advance to help keep wait times down.
💡 As a small clinic, if appointments are completed early, we may close for the day to conserve costs and continue providing the best care possible.

Thank you for trusting Nomad Medical Services with your healthcare needs! 💙

08/27/2025

We are recruiting!!
After announcing that Liz would be leaving, we had several patients reach out with interest in "nominating" a new provider.
So if you know of anyone who may be a good fit for our patient-centered practice model - please have them send their resume to nomadprimarycare@gmail.com.
Because of the complexity of patients we see, we will not consider any new graduate NP or PAs at this time.

Clinic, Telehealth, and Home Visit Services
Physical Location: 5398 Main Drive Unit C, New Hope, AL

08/25/2025

📢 Important Update for Our Patients 📢

We’re excited to share that Nomad Medical Services is moving to a new Electronic Medical Record (EMR) system – AdvancedMD!

👉 Here’s what to expect:
• Text reminders for your appointments will now come from AdvancedMD (instead of Tebra).
• A new patient portal will be available, where you’ll be able to:
✔️ Communicate securely with our team
✔️ Request medication refills
✔️ View and pay your bill online
✔️ & other features still to come

🔑 Important: The patient portal is invite only, please let us know so we can get you set up.

When sending us a message in the portal, please select “General Q&A.” The “Ask Physician/Provider Directly” option will be inactive while we work out the kinks.

⏳ Please note: As we transition to the new system, you may experience slightly longer scheduling times and appointment check-ins. We appreciate your patience as we adjust—these improvements are designed to make your care experience even better in the long run!

📅 Online scheduling: We are still in the process of activating online appointment scheduling. At this time, any appointments made online may not transfer correctly into our system. Please call our office directly to schedule appointments until we announce that online scheduling is fully active.

📬 If you have any questions or want to opt into the portal, email us at nomadmedicalservices@gmail.com.

Thank you for being part of the Nomad Medical family! 💙

07/31/2025

🌞 HEAT WAVE ALERT – STAY HYDRATED, NEW HOPE! 🌞

North Alabama is in the middle of a serious heat wave, and it’s important to know the risks of dehydration. Whether you’re spending time outside, working in the heat, or just not drinking enough water, the effects can sneak up quickly and become dangerous.

🚨 Watch for these common signs of dehydration:
• Dizziness or lightheadedness
• Dry mouth or dry skin
• Fatigue or muscle cramps
• Headache or nausea
• Dark-colored urine

💧 At Nomad Medical Services, we offer IV hydration therapy to help you recover quickly and safely. Our infusions take about 45 minutes to 1 hour, so appointments are required.

📍 Visit us at 5398 Main Dr. Ste C, New Hope, AL 35760
📞 Call today to schedule your IV hydration appointment and beat the heat!

🩺 Insurance Note: Some insurance plans may cover IV hydration if it is deemed medically necessary. Be sure to check with your insurance provider for details on your specific coverage.

Stay cool, stay safe, and hydrate wisely! 💦

06/28/2025

Another message from Liz:

False alarm.

Our EMR decided to make adding another provider unfeasible - so we have to change our system to another system before the new providers can come on board. This will delay any changes for months.

But be advised we will be going through a system change in the coming months - this will make us a little slower and a little clunky for a while.

06/17/2025

A Message from Liz

To my amazing patients:

Since our opening in 2022, your incredible trust and support have allowed our practice to grow beyond our wildest dreams. We are so grateful for the community we've built together and consider it a privilege to care for you and your families.

To continue providing the high-quality, personal care you deserve, we are excited to announce an expansion of our team. This summer, we will be welcoming two new full-time healthcare providers. We are carefully selecting individuals who share our core values of compassionate and patient-centered care. We will share their detailed introductions as soon as their credentialing is finalized.

This expansion also marks a change in my own role. Starting in late summer, around August, I will be transitioning away from my in-person clinical duties to focus on practice oversight and telehealth services. Our new providers, who have my complete confidence, will be seamlessly taking over the care of our in-office and homebound patients.

Please be assured that I am not going anywhere. The practice remains under the same ownership and vision. While you may see less of me in the clinic, I will be actively involved behind the scenes, ensuring that the exceptional care you have come to expect continues without interruption.

Our entire staff remains dedicated to you. I ask for your trust and support in welcoming our new providers. I am confident that they will earn your trust and provide you with the same level of dedication and expertise you have always received here.

Thank you for being a part of our practice family. We look forward to this new chapter with you.

With deepest gratitude,

Liz Hayes, DMSc, PA-C

06/05/2025

📢 Important Notice from Nomad Medical Services

We will be out of the office from Thursday, June 6th through Sunday, June 16th.

During this time, we will be in periodically for lab draws only.

If you need a medication refill or would like to schedule an appointment for after June 16th, please call or text us at (256) 889-1604 and leave a detailed message with your name, date of birth, and your request.

We will be checking messages regularly and will do our best to handle refill requests before the 16th.

🙏 Thank you for your patience and understanding!

🫶 Please keep Liz in your thoughts as she travels to Mexico for this years mission trip. And a huge Thank you to everyone who donated supplies as well as supported this trip financially!

05/06/2025

As we move into the beautiful summer season, we’re seeing fewer cases of illness — and with that, we’re shifting to our Summer Hours.

Summer Hours:
Monday: 9:00 AM – 6:00 PM (no change)
Tuesday: 8:00 AM – 3:00 PM
Wednesday: Homebound visits or 8:00 AM – 12:00 PM (in-office)
Thursday: 9:00 AM – 3:00 PM
Friday: 8:00 AM – 12:00 PM (no change)

Important Reminder:
If you plan to visit in the afternoon, please call ahead or make an appointment to ensure we are still open. If no patients are scheduled for the later afternoon, we may close early.

Thank you for your understanding, and enjoy the summer sunshine!

03/06/2025

📢 Clinic Closure & Provider Update 📢

Nomad Medical Services will be closed to appointments on the following dates:
❌ Thursday, March 6th
❌ Friday, March 7th
❌ Tuesday, March 11th
❌ Wednesday, March 12th

Any scheduled lab work appointments will still proceed as scheduled!

We will have a covering provider in the office for Liz during the following times:
✔️ Monday, March 10th | 8:30 AM – 12:30 PM
✔️ Thursday, March 13th | 8:30 AM – 3:30 PM

Thank you for your understanding! Please leave us a voicemail with any questions or prescription refill request!

02/28/2025

🌍 Seeking Donations for Our Upcoming Medical Mission Trip to Mexico! 🇲🇽

Nomad Medical Services is gathering supplies to support communities in need, and we could use your help! We are looking for donations of the following items:

✅ Prescription eyeglasses/readers
✅ Topical creams (antifungal, antibacterial, hydrocortisone)
✅ Tylenol & Ibuprofen
✅ Vitamins
✅ Chapstick
✅ Lotions
✅ Small plastic Ziploc bags for medications

If you have any of these items and would like to donate, please reach out to us! Call or text us at 256-889-1604! Every contribution makes a difference in providing essential care to those who need it most.

Additionally, if you have medical training and are interested in joining us on this mission, we’d love to hear from you!

Thank you for your support! 💙✈️

Edited to add: ‼️ Deadline for donations is June 1st