04/03/2026
Our monthly Featured Feather award recognizes team members who go above and beyond to live Nest’s values in how they care for families and support each other. In March, we celebrated Susan Craigie.
As Nurse Care Manager in Louisiana, Susan brings calm, steady leadership and deep follow through to complex care. She collaborates across teams so no member falls through the cracks and keeps families at the center of everything she does.
Through humility and authenticity, she builds trust with both patients and teammates.
Susan’s consistency, compassion, and ownership make a meaningful impact on patient experience and team culture. Thank you, Susan!