
24/07/2025
Journalist Sarah Singer shares how Columbia's CPA in Narrative Medicine helped her harness the power of storytelling to combat physician burnout and improve patient care. Now as a strategist advisor at Offcall, she’s helping doctors reclaim their stories—and their well-being.
Like many, Sarah Singer became interested in our health care systems during the pandemic. Research led her to the works of Dr. Rita Charon, and decided to use her talents to help improve health care any way she could. In the CPA program, she learned about the intersectionality of healthcare, and how powerful intentional storytelling can be within medical environments.
“As a journalist and writer, I appreciated the opportunity to connect with such smart, warm, and creative change-makers. I left so many sessions and classes feeling inspired by the elevated and thoughtful level of discussion within the community.”
Community has left a lasting impression on Sarah, saying “The expertise and experiences of the talented physicians, health care workers, and the overall diverse community of professionals within the CPA program are unique and worth celebrating.” Her favorite part of her time here was the weekend workshop that proved both personal and professional growth can come through connection rooted in storytelling.
Now at Offcall, a platform designed to reverse physician burnout through financial well-being, Sarah uses storytelling as a central part of her work in trying to capture the physician experience and a range of perspectives using different formats like opinion pieces, videos, podcasts, and facilitated discussions.
https://sps.columbia.edu/news/journalists-perspective-narrative-medicine-combatting-physician-burnout-and-systemic