TouchCare

08/07/2025

Think your FSA or HSA can’t cover your moisturizer? Think again.

From sunscreen to medicated shampoos, many skin, hair, and nail products we think of as “beauty” buys may actually qualify as eligible healthcare expenses. The difference often comes down to whether the product treats a specific condition or is prescribed by a doctor.

In our latest blog post, we break down which items might be covered, how to confirm eligibility, and how TouchCare helps members get prescriptions or documentation when needed—so you can take care of yourself and your wallet.

Read more:

Your HSA or FSA may cover more than you think. Before you spend money on the latest serum, it’s worth knowing if it's a reimbursable medical expense.

08/04/2025

Most employees spend more time picking a streaming service than choosing their health plan.

Open Enrollment is meant to empower choice, but for many, it’s a confusing blur of jargon, fine print, and looming deadlines. A recent SHRM article highlights how workers often default to last year’s plan—not because it’s the best option, but because they don’t have the clarity or time to navigate the process.

That’s where TouchCare steps in. Our 1:1 Open Enrollment support helps employees make confident, informed decisions—breaking down plan options, answering questions in plain language, and ensuring no one has to navigate benefits alone.

🔗 Read the full SHRM article here:

Navigate open enrollment with ease. Get practical tips to engage employees, simplify benefits selection, and make a meaningful impact on your workforce.

07/22/2025

“Slow metabolism” gets blamed for everything—from stubborn weight to low energy. But how much of what we believe is actually true?

In our latest blog post, we break down the most common myths about metabolism, explain what really affects it, and offer realistic tips to boost your energy and support a healthier lifestyle.

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A deeper look at how age, hormones, and lifestyle really influence your metabolism—and what doesn’t matter as much as you might think.

06/25/2025

A recent MarketWatch story highlights just how broken our federal disability system can be. One man, after finally getting approved for Social Security Disability Insurance, never received his $97,000 check—it was stolen in the mail. What followed was months of stress, uncertainty, and bureaucracy, all while he struggled with serious health issues. Even after approval, these processes remain lengthy, opaque, and unreliable.

At TouchCare, we help employees avoid this kind of nightmare. Our Leave of Absence (LOA) support provides expert guidance through every step—whether it’s filing paperwork, coordinating with HR, or understanding what benefits are available. We help members stay informed, empowered, and on track, so they don’t have to navigate these complex systems alone.

Read more:

Todd Kahler was on the verge of homelessness after his Social Security disability-benefit check was stolen from the mail. He got the money back, but it took tenacity and some outside help.

04/22/2025

Healthcare costs are rising, but traditional network contracts aren’t always delivering the value employers and employees expect. Reference-Based Pricing (RBP) offers a promising alternative—but without the right education and support, it can create confusion and frustration.

At TouchCare, we believe cost containment shouldn’t come at the expense of member experience. That’s why we partner with RBP plans to guide employees through every step—from understanding their benefits to resolving surprise bills—so they feel confident, not overwhelmed.

Read more:

The RBP landscape has changed significantly over the past decade, so I am excited to share my experience to help advisors navigate this complex terrain more effectively.

03/26/2025

A great night on the ice! 🏒 We had a blast hosting our amazing clients, partners, and friends at the NJ Devils game. Always grateful for the opportunity to connect, share some laughs, and build stronger relationships outside the conference calls.

Thanks to everyone who joined us — let’s do it again soon!

08/09/2024

From our member “TouchCare handled my billing issue with professionalism and understanding. They were able to resolve my issue effectively and quickly. They discovered the issue was on the insurance’s end, and should have not affected me.
They listened and treated me as a person and not just a numbered case to clear off the desk before end of day.”

08/01/2024

It's hard to walk down the street without seeing someone wearing headphones 🎧. While they offer great convenience, they can also contribute to noise-induced hearing loss. With an estimated 48 million people experiencing hearing loss in at least one ear, it's essential to take preventive measures.

Discover five effective ways to protect your hearing from headphone use in our latest blog!

Discover five essential tips to prevent hearing loss caused by headphones. Learn how to protect your ears from noise-induced damage with expert advice from Hackensack Meridian Health.

07/24/2024

Get to know TouchCare Blue: www.touchcare.com/tc-blue

With TouchCare Blue, members get unlimited access to our full suite of concierge services, including MDOpinions, MindCare, Open Enrollment, and more. Each member is paired with a dedicated, extensively trained Health Assistant to navigate the complex healthcare system. We’re here to take the worry and hassle off your plate.

07/17/2024

From our member "TouchCare has been awesome. They stepped back in when the provider was withholding one of the refunds and sorted it all out. And when I had to open a new case, they were able to immediately resolve the issue with out needing to start from scratch."

07/01/2024

Discover the top 11 foods to improve memory and boost brain health. From antioxidant-rich berries to omega-3-packed fatty fish, learn how these nutrient-dense foods can enhance cognitive function and support your brain's longevity.

Discover the top 11 foods that can help improve memory and boost brain health. Learn how berries, fatty fish, and other brain-healthy foods can support cognitive function.

06/18/2024

Get to know MD Opinions: https://touchcare.com/md

Receiving a serious diagnosis can be a life-altering experience, bringing about numerous questions and difficult decisions. MD Opinions, powered by Onviv, is here to provide support every step of the way. Through expert-led support, we'll review your case in detail, discuss alternative and cutting-edge treatment options, and help you get a sense of what to expect in your next treatment. Our goal is to empower you with the knowledge you need to make informed clinical decisions.