
04/23/2025
Educating Patients About FEES: Tips for SLPs
Flexible Endoscopic Evaluation of Swallowing (FEES) can be intimidating for patients—especially when they hear the word "endoscope." As SLPs, we play a key role in helping them feel informed, safe, and comfortable.
Here’s how to effectively educate patients about FEES:
🔹 Use Clear, Simple Language
Avoid clinical jargon. Instead of “nasal insertion of a flexible endoscope,” say “a small camera gently goes through your nose so we can watch how you swallow.”
🔹 Set Expectations
Explain what they’ll feel: “It might feel like a tickle or pressure in your nose, but it shouldn’t hurt.” Walk them through the steps of the exam so there are no surprises.
🔹 Emphasize the Purpose
Reassure them that this test helps us see what’s happening inside in real-time and tailor treatment to keep swallowing as safe and efficient as possible.
🔹 Normalize the Experience
Let them know it’s a common procedure and part of routine swallowing evaluations. Mention that it’s used for all ages and settings, even at the bedside. We have done this procedure on ourselves, so we mention that too!
🔹 Offer Reassurance
Stay calm, confident, and supportive. Your tone helps reduce anxiety. A simple “You’ve got this—we’ll talk you through the whole thing” goes a long way. Sometimes counting to 3 also helps so they know that the nasal part will be through quickly.
When patients understand why we’re doing FEES and what to expect, they’re more likely to feel comfortable and trust the process.