ACMH, Inc.

For more than 45 years, ACMH has promoted the wellness and recovery of persons with mental illness living in New York City.

ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH’s programs seek to maximize each client’s decision-making role regarding their own needs and goals, recognizing that personal growth occurs when people believe that change is possible and that support is available to attain the goals that are important to them. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels.

11/18/2025

A Path Forward - Malik’s Journey with the Young Adult (YA) Safe Options Support (SOS) Team:

Malik H. was referred to the YA SOS Program on September 2, 2025, by a LGBTQIA+ shelter in the Bronx.

At his initial meeting with the team, Malik was warmly engaged and the team not only introduced him to the range of services available but also took the time to understand Malik’s unique needs and concerns. He expressed a strong desire to secure stable housing and also voiced needs around employment, food access, and emotional support. By the end of the meeting, Malik voluntarily enrolled in the YA SOS Program.

Through consistent follow up, collaboration and creative use of resources, the YA SOS Team assisted Malik in transferring to a smaller shelter, obtaining employment, and connecting with psychiatric services.

Today, Malik remains actively engaged with his teams. He continues to attend housing interviews, maintain employment, and work toward his long-term goals—all with a multidisciplinary team behind him advocating, coordinating care, and walking beside him every step of the way.

07/10/2024

Carol Heard, Peer Specialist, SOS, pictured here with Team Leader Joshua Ayala at the Supportive Housing Network of New York annual conference held on June 20. Carol was a panelist at a workshop entitled “Understanding New Ways to Prevent and Resolve a Crisis”

07/10/2024

ACMH contracted with The Leadership Program to conduct a series of training sessions for ACMH managers. The Leadership Programs trainings are designed to engage employees and create a transformative experience that empowers them to become the best leaders they can be. The training occurred throughout early 2024 and staff were trained in the areas of Emotional Intelligence, Giving and Receiving Effective Feedback, How to Navigate Difficult Conversations, and Effective Leadership/Supervision of Staff.

07/10/2024

During this past Winter, Carelon Health generously donated kits to the ACMH Safe Options Support Team (SOS) that included winter basics such as hot hands, gloves, beanies, gaiters, blankets and more. As a subsidiary of Elevance Health, Carelon brings together the company’s healthcare services brands and associates to help solve complex challenges through integrated services including Care Delivery and Enablement, Behavioral Health, Pharmacy, and Analytics. Erika Carrillo, MHA, Account Executive at Carelon stated, “with Elevance’s mission in mind: ‘Elevating Whole Health and Advancing Health Beyond Healthcare’, it is crucial that Carelon address the needs of the communities we serve when it comes to integrating whole-health in our approach. During the winter months, these items are essential and those who are in need should have access to them.”

07/10/2024

In May 2023, with a loan from the NYC Acquisition Fund, ACMH acquired a property at 1760 Jerome Avenue in the Morris Heights/Mount Hope section of the Bronx. We anticipate beginning construction in January 2025 on what will be a 14 story, 175 unit affordable housing project with 105 studio apartments for homeless New Yorkers living with serious mental illness or a substance use disorder. The projected opening is in the summer of 2027.

This past March, the ACMH Board of Directors acted to name this project in development, Ilse Hoffman House.

Ilse Hoffman joined the ACMH Board of Directors in June of 1993, and since joining the Board 30+ years ago had served as Treasurer. ACMH honored Ilse in recognition of her ground-breaking contributions in raising money which has allowed us to seed multiple housing projects, but also because of her exemplary service as a Board member.

She embodied ACMH’s values as an organization of: Teamwork, Professionalism, Mutual Respect, Continuous Learning, Equity, Inclusion and Commitment to Excellence, as well as our commitment to the mental and physical wellbeing of vulnerable New Yorkers.

07/10/2024

On Wednesday, February 21st, Governor Hochul held a press briefing highlighting the success of the Safe Options Support Teams (SOS). She told the audience that the SOS Teams are “Professionals with huge hearts of love with deep clinical knowledge, compassion that give dignity, listen, follow-up and develop rapport. “You are transforming lives”. In addition, she announced additional funding to advance the model statewide.

ACMH client, Alto Watts, was selected by the Governor’s office to share his story of his work with our SOS Team. Alto, told the audience that when he met the SOS group that his mental health was in a terrible place, he had just left the hospital after losing his housing. He was beyond sad and hopeless. He went on to say that his SOS workers had connected him to mental health professionals and services, took him to appointments. He is happy to say that he is now in his apartment and that his mental state is now exponentially better than it was before connecting with SOS. Alto is one of the first clients to move into our SAHA program and is now also being assisted by ACMH residential case management staff.

In addition to Alto, the Governor asked Erica Riley, Licensed Social Worker, to speak about her work as part of the SOS program. Erica introduced herself as a clinician for the ACMH SOS Team. She spoke about the caring and compassion of the SOS team and how the model allows her to build trust with clients and that it allows her to be in it for the long-haul with our clients. She said that it’s not about putting someone in a home for a night, it’s about building a long-term solution. SOS allows her to share the journey with the clients from first meeting them in street outreach to the ups and downs of the shelter system and to celebrate placement into permanent housing.

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New York, NY
10001

Telephone

+12122748558

Website

https://www.acmhnyc.org/

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