Partners Health Plan

Partners Health Plan PHP is a non-profit organization that is proudly offering the first managed care program for dual-eligible individuals with IDD in NY.

Partners Health Plan is a New York based non-profit organization that is proudly offering the first managed care program designed exclusively for Medicare and Medicaid eligible individuals with intellectual and developmental disabilities in NYC, Long Island, Rockland, and Westchester. PHP Care Complete (Medicare-Medicaid Plan), Your Plan, Your Way! PHP Care Complete FIDA-IDD Plan offers all medical, dental, behavioral health, Part D, and long-term supports and services covered by Medicare and Medicaid, including OPWDD services. The actual benefits and services that a participant receives is based on his or her assessed needs and personal preferences. Each participant will have a Clinical Team Leader and Care Manager assisting in the development of a customized Life Plan that meets your personal goals and valued outcomes. For information about your person-centered Life Plan, visit our website: http://phpcares.org/our-story/your-person-centered-life-plan

For more information about PHP Care Complete FIDA-IDD Plan, call 1-855-747-5483 (TTY:711), 8am - 8pm, 7 days a week. To enroll, call NY Medicaid Choice at 1-844-343-2433 (TTY: 1-888-329-1541), Monday through Friday, 8:30am to 8pm, and Saturday, 10am to 6 pm. This is not a complete list. The benefit information is a brief summary, not a comprehensive description of benefits. For more information contact the plan or read the Participant Handbook. Limitations and restrictions may apply. For more information, call PHP Care Complete FIDA-IDD Plan Participant Services or read the PHP Care Complete FIDA-IDD Plan Participant Handbook. Benefits may change on January 1 of each year. Partners Health Plan is a managed care plan that contracts with Medicare and the New York State Department of Health (Medicaid) to provide benefits to Participants through the Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) Demonstration.

12/31/2025

Effective December 31, 2025, the PHP FIDA-IDD demonstration plan is no longer available. Earlier this year, all members received a CMS Non-Renewal letter with details about this change.

Because your current plan is ending, you have a special enrollment period that allows you to choose a new Medicare health and prescription drug plan anytime through February 28, 2026.

If you have not selected a new plan, please contact your Care Manager. They can help you review the CMS letter, understand your options, and support you through each step of the transition.

Your Medicaid coverage is not changing. You will continue to receive OPWDD services and supports through New York State Medicaid.

To all of the members and families we’ve had the privilege to serve — thank you. We are grateful for your trust and partnership. We will continue to advocate and fight to support the I/DD population of New York state and beyond.

For ongoing advocacy updates, resources or to stay connected, please visit Care Design NY's website and follow our profiles on Facebook or Instagram at .

This update reflects information as of December 31, 2025.

As the year comes to an end, we’d like to thank every member and family who has shared this journey with us to make the ...
12/30/2025

As the year comes to an end, we’d like to thank every member and family who has shared this journey with us to make the work we’ve done possible. We’ve achieved outcomes that truly reflect the power of person-centered care and built connections with members, families, providers and legislators that will continue to shape the future of care for people with I/DD across New York State.

While this chapter of PHP is coming to a close, our mission is not. Our team at Care Design New York will continue to champion and advocate for the I/DD community. Our commitment to integrated, whole-person care — and to the people we serve — will continue to guide everything we do.

Flu season isn’t over yet — and staying protected still matters. When we asked some of our members and caregivers about ...
12/29/2025

Flu season isn’t over yet — and staying protected still matters. When we asked some of our members and caregivers about their flu shot experiences, they shared honest, practical ways to make it feel less overwhelming.

There’s still time to get your flu shot and take care of your health this season. Reach out to your Care Manager for support and resources if you need help scheduling your appointment.

As we reflect on 2025, we’re grateful for the many moments that brought connection, joy, and purpose to our community. F...
12/29/2025

As we reflect on 2025, we’re grateful for the many moments that brought connection, joy, and purpose to our community. From joining Pride celebrations, supporting cost-of-living adjustments and advocating for increased funding, to writing legislators and standing up for the rights of people with I/DD, your engagement made a real impact this year. And alongside it all, the excitement of the New York State Special Olympics Fall Games reminded us of the strength and spirit within our community. ✨

Thank you for being part of a community that shows up, speaks out and inspires — here’s to more moments that make us smile. 💖

On the hunt for a delicious way to get all your vegetables in? 🥕🍅Try this healthy vegetable soup recipe from Accessible ...
12/23/2025

On the hunt for a delicious way to get all your vegetables in? 🥕🍅

Try this healthy vegetable soup recipe from Accessible Chef. Add all your favorite veggies or whatever you have on hand for an easy meal in soup form!

Learn how to make this delicious recipe with easy to follow instructions at: https://bit.ly/3SfdNDs

As the year comes to a close, we’d like to extend our heartfelt gratitude to our members, families and everyone who supp...
12/22/2025

As the year comes to a close, we’d like to extend our heartfelt gratitude to our members, families and everyone who supports the work we do. Together, we’re able to build a brighter future where everyone’s needs and voice matter. 💙

We look forward to what’s ahead in the new year as we continue to celebrate the values that guide our work.

Cold weather is here — and it’s the perfect time to discover fun new ways to stay active! ☃️Snow flake art is a fun way ...
12/21/2025

Cold weather is here — and it’s the perfect time to discover fun new ways to stay active! ☃️

Snow flake art is a fun way to express your creativity while improving fine motor skills. However you make your snowflakes, it’s a great activity to do together with family, friends or your support team.

Grab some paper and a pair of scissors — every snowflake masterpiece is one-of-a-kind made by you! ❄️ Check out these instructions: https://bit.ly/4sc2LQc

Couldn’t make it to our most recent In The Know Education session? We’ve got you covered! 🙌You can watch all our past se...
12/18/2025

Couldn’t make it to our most recent In The Know Education session? We’ve got you covered! 🙌

You can watch all our past sessions anytime in our video library — including our most recent session on Maintaining Medicaid Eligibility – Navigating the Changing Landscape where we covered what is happening, who might be affected and the steps you need to take to keep Medicaid benefits.

Stay up to date and take a look whenever you want. Click below to start watching! 👇
https://bit.ly/4ptP3q6

Cold weather doesn’t have to slow you down — let’s prioritize our health this winter!Winter wellness starts with small h...
12/16/2025

Cold weather doesn’t have to slow you down — let’s prioritize our health this winter!

Winter wellness starts with small habits to keep you and the people around you from getting sick. For those with I/DD, prioritizing your health is especially important. Here are a few helpful tips:

💉 Get you flu shot to protect yourself and those around you
🧼 Wash your hands often
😴 Get plenty of rest every night
🌡 Dress for the weather when the temperatures drop

The holidays can bring big feelings — and we’re coming together to talk about them. 🎄💬Our next Peer Empowerment Group Se...
12/11/2025

The holidays can bring big feelings — and we’re coming together to talk about them. 🎄💬

Our next Peer Empowerment Group Session is all about handling stress, finding joy, and getting support from people who understand. ⛄

Join us and your fellow self-advocates for this virtual event on December 18 at 5:45 PM. This event is free to sign up for and open to everyone! Save your spot now. https://bit.ly/4ptP3q6

Today is Human Rights Day — a day that reminds us everyone deserves equal rights, respect, and opportunities. 💙Be an adv...
12/10/2025

Today is Human Rights Day — a day that reminds us everyone deserves equal rights, respect, and opportunities. 💙

Be an advocate for people with I/DD. Speak up, correct misinformation, and work to ensure everyone has the same chance to succeed.

‼️ Reminder: It's time to get your flu shot! 💉Did you know people with I/DD are at a higher risk of serious health probl...
12/08/2025

‼️ Reminder: It's time to get your flu shot! 💉

Did you know people with I/DD are at a higher risk of serious health problems from the flu? This week is National Influenza Vaccination Week, and with the holiday season upon us, now is one of the most important times to get vaccinated. All week long, we'll be sharing flu facts in our Facebook and Instagram stories. Want to test your knowledge of the flu? Be sure to head to our story every day to learn and play along.

Help keep yourself and your loved ones safe all winter long by scheduling your flu shot today. Not sure where to go? Reach out to your Care Manager for support! 🫶

Address

2500 Halsey Street
New York, NY
10461

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday 9am - 5pm

Telephone

+18557475483

Website

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Our Story

Partners Health Plan is a New York based non-profit organization that is proudly offering the first managed care program designed exclusively for Medicare and Medicaid eligible individuals with intellectual and developmental disabilities in NYC, Long Island, Rockland, and Westchester. PHP Care Complete (Medicare-Medicaid Plan), Supporting the life you choose! PHP Care Complete FIDA-IDD Plan offers all medical, dental, behavioral health, Part D, and long-term supports and services covered by Medicare and Medicaid, including OPWDD services. The actual benefits and services that a participant receives is based on his or her assessed needs and personal preferences. Each participant will have a Care Manager and Care Coordinator assisting in the development of a customized Life Plan that meets your personal goals and valued outcomes. For information about your person-centered Life Plan, visit our website: http://phpcares.org/our-story/your-person-centered-life-plan For more information about PHP Care Complete FIDA-IDD Plan, call 1-855-747-5483 (TTY:711), 8am - 8pm, 7 days a week. To enroll, call NY Medicaid Choice at 1-844-343-2433 (TTY: 1-888-329-1541), Monday through Friday, 8:30am to 8pm, and Saturday, 10am to 6 pm. This is not a complete list. The benefit information is a brief summary, not a comprehensive description of benefits. For more information contact the plan or read the Participant Handbook. Limitations and restrictions may apply. For more information, call PHP Care Complete FIDA-IDD Plan Participant Services or read the PHP Care Complete FIDA-IDD Plan Participant Handbook. Benefits may change on January 1 of each year. Partners Health Plan is a managed care plan that contracts with Medicare and the New York State Department of Health (Medicaid) to provide benefits to Participants through the Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) Demonstration.