07/19/2024
Hi Folks,
A Facebook thread on Our Town: North Kingstown has come to our attention. It seems as though some people have had trouble getting in touch with the clinic lately. As we have been prohibited from commenting to the thread directly, we have decided to leave our response here in hopes that some folks will see or share.
We would like to assure everyone that we are in fact here and open for business Mon-Fri!
As you can see on our website, we are a very small team, and please trust us when we tell you, we are doing our best. We cannot and will not sacrifice the care that we give within our walls to answer phone calls all the time. If no one is available to answer your call, we are most likely attending to someone else’s needs. Admittedly, we no longer take phone calls during our lunch, because over the years we have discovered that that midday respite in the workday is necessary to be fully present for the second half of our days. We apologize for any inconvenience this creates for folks trying to schedule or get in touch with the clinic.
Please always leave a detailed voice message when you call, as we do not check missed calls with no additional information.
Please remember that we are real people trying to help other people in our community.
Helping our community members is our main goal here at the clinic. And although we wish we could make everyone happy, we are only a few people and we are doing our best. As mentioned by Sharon in the Our Town thread, we also agree that it is important to find a spot that suits your needs best. If we are not it for you, there are several wonderful places around, and we encourage you to find what is.
Thank you to the few of you who took the time to say a few kind words about your experience here at Form & Function. It really means a lot.
Your neighbors,
The Form & Function Team
