03/02/2022
Position Summary:
To be fully engaged in providing Quality/No Harm, Customer Service and Stewardship by Assisting customers in making decisions regarding the purchase of home medical equipment and supplies, completing orders and coordinating delivery.
List of the major areas of associate responsibility:
Identify issues/problems to ensure patient satisfaction with Equipment provided
Perform fitting, and execute modifications as necessary.
Evaluate orthotic device on patient, adjust to assure fit, function, medical efficacy, and quality of work.
Identify and reconcile issues/problems to ensure patient satisfaction with devices provided.
Follow up with patients
Stewardship:
Process and obtain Provider Orders for Durable Medical Equipment
Manage Durable Medical Equipment Inventory
Requirements :
Licensed as Orthotic Fitter from either
American Board Certified (ABC) OR Board Of Certification (BOC)
Minimum of six months experience in providing customer service in the following settings; sports rehab, fitness, healthcare, and medical office or retail.
Freshies can also be considered upon certain conditions
