ServiceNet is a non-profit agency that provides innovative mental health and human services.
We help people living with mental illness, developmental delay or disability, brain injury, homelessness, substance abuse issues, and other challenges. Services are provided in locations throughout Hampshire, Franklin, Hampden, and Berkshire counties.
09/10/2025
September 7–13 is Direct Support Professional Recognition Week! 💜 Our direct care staff are the heart of ServiceNet, bringing care, compassion, and dedication across all our programs and spanning all 24 hours of the day—from residential homes to day programs, outreach, and beyond.
We 📸captured a day in the life of our direct care staff, and we’ll be sharing photos all week to highlight the incredible breadth and depth of their work across western Massachusetts.
Thank you to all our direct care staff for everything you do to make a difference every single day!
09/10/2025
Living In Recovery's Revel in Recovery block party is this Sunday in Pittsfield!💜💙
Join in the fun🎉— They've got music with the Misty Blues Band, tasty treats for everyone to enjoy, and a kids zone for the little ones! 🙌
09/09/2025
It’s Direct Support Professional Recognition Week! 💜 Our direct care staff are the heart of ServiceNet, bringing care, compassion, and dedication across all our programs and around the clock—from residential homes to day programs, outreach, and more.
We’ve 📸 captured moments from a full day in the life of our staff, and we’ll be sharing these snapshots throughout the week to celebrate the amazing work happening across western Massachusetts.
A huge thank you to all our direct care staff for the difference you make every single day!
09/05/2025
🤩
09/04/2025
The carpentry program at ServiceNet's Prospect Meadow Farm had a lovely Meet and Greet at the Hatfield Public Library! 📚💜
The carpentry program donated the custom-built bookshelf, which now holds books for the library's book sale. The carpentry crew had some fun taking a look at some of the books as well!📖
09/02/2025
Living In Recovery hosted an incredibly thoughtful and beautiful memorial event yesterday. 💜
08/27/2025
🌞Perfect day for some time outside!💜
08/21/2025
With some patience, dedication and elbow grease, the carpentry program at ServiceNet’s Prospect Meadow Farm finished up their latest project, a bookshelf for the Hatfield Library!
Community members are invited to meet the carpenters on Tuesday, September 2, at 10:30 a.m. at the Hatfield Library and learn more about the carpentry process while looking at the progress photos of the project.
Refreshments will be available at the event. 🍪☕
08/19/2025
🌟 Making Downtown Pittsfield Shine 🌟
This summer, ServiceNet launched The Pearl Ambassador Program, based out of The Pearl, our emergency adult shelter in Pittsfield.
Pearl Ambassadors—shelter guests who volunteer for the program—are helping keep public spaces welcoming by caring for sidewalks, benches, parking meters, and other shared areas. Volunteers receive a stipend in the form of a $40 gift card for two hours of work and share a weekly group lunch at a local downtown restaurant.
The program was made possible thanks to ServiceNet’s partnership with Downtown Pittsfield Inc. and support from the MassDevelopment TDI Local grant.
We’re proud of our Ambassadors for giving back, reducing stigma, and showing that together, we can make a real difference. 💜
We’re so grateful to Amherst Innovative Living, LLC for their generous support! Every month, they spotlight a different nonprofit, and we’re honored to have been selected for July. Their spotlight also comes with a generous donation, which will help us continue providing high-quality programs and care for the individuals we serve. 💜
Liz Brown, Assistant Director of Property Management at Amherst Innovative Living, shared, “We chose to support ServiceNet because we strongly support their innovative and inclusive approach to serving individuals in our community. It’s been wonderful to see the organization grow over the years, and we’re excited to play a small role in that.”
Thank you to Amherst Innovative Living for their partnership and support! 🙏
Pictured left to right are Amy Diehl, ServiceNet Director of Community Relations, Bruno Calouro, ServiceNet CEO, Liz Brown, Amherst Innovative Living Assistant Director of Property Management and Irma Marroquin, Amherst Innovative Living Resident Relations Specialist.
Be the first to know and let us send you an email when ServiceNet posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.
Our name says it all. ServiceNet is a network of innovative mental health and human services for individuals and families throughout Western Massachusetts and Worcester County.
WE CARE ABOUT PEOPLE
Grounded in research and fueled by creativity, we meet people where they are, and then provide the highest quality services to address their needs.
ServiceNet works with people who are living with mental illness, developmental disability or autism, brain injury, substance use or addiction issues, or the hardship of homelessness.
We work with individuals and families, with people who require continuing support, and with others who need some short-term counseling through a challenging time in their lives.
Today, ServiceNet has grown to include more than 100 different programs and services:
Counseling and psychiatry services for individuals and families
An early intervention program for children from birth through age 3 who have various risk factors or developmental delays
After school programs for children and adolescents who have emotional and mental health challenges
Intensive programs for young people coping with serious mental health issues
Comprehensive therapeutic and residential support for adults living with long-term mental illness
Sober living options for people in recovery from addiction
Residential and outreach services for individuals with developmental disability or autism
Residential, rehabilitation, and day programs for people with brain injury
Vocational services – including a working farm – for individuals with developmental disability or autism
Emergency shelters and continuing support to help individuals and families move from homelessness to permanent housing
WE’RE ALWAYS REACHING
ServiceNet does not sit still. Innovation demands time and investment, vision and courage. To offer greatest value to those we serve, we are continually growing our network, adding to the research in our field, and finding new ways to do things better.
