ServiceNet is a non-profit agency that provides innovative mental health and human services.
We help people living with mental illness, developmental delay or disability, brain injury, homelessness, substance abuse issues, and other challenges. Services are provided in locations throughout Hampshire, Franklin, Hampden, and Berkshire counties.
01/05/2026
ServiceNet is hiring RNs and LPNs for our residential programs, supporting adults with developmental disabilities or brain injuries in small, community-based homes.
Manageable caseloads
Relationship-based care
Time to safely use your clinical skills
👩⚕️ Nurse-to-individual ratios:
2:1 or 3:1 in higher-acuity homes
Up to 5:1 in lighter-support homes
✨ We are also hosting an in-person hiring event
📅 January 7 | 9:00 a.m.–4:00 p.m.
📍 ServiceNet Nurse Training Office
2119 Riverdale St., West Springfield, MA 01089
Stop by to meet our team and learn more—we’d love to connect!
Essential Human Services For People Living With Mental Health Challenges, Developmental Disability, Brain Injury, Substance Abuse, And More.
12/28/2025
As the year comes to a close, we’re reflecting on the meaningful work we’ve accomplished together 💜
Our 2025 “wrapped” video highlights just a few of the moments that made this year meaningful—from community events to everyday successes across ServiceNet.
None of it would have happened without the support of our community. You showed up. You shared your support, your generosity, and your belief in this work—and because of that, lives across our community were changed in real and lasting ways.
Thank you for being part of it all. See you in 2026! 🎉😍
12/27/2025
ALERT: Warming Center open tonight, 12/27.
Greenfield's Overnight Warming Center at the Salvation Army (72 Chapman Street) will be open 7 p.m. to 7 a.m. on Saturday, 12/27.
The Warming Center is for use by people who do not have other options for getting out of the cold. It is not a homeless shelter and beds will not be provided. It is staffed by volunteers from the Western MA Medical Reserve Corps and other organizations.
Daytime warming is available at the following locations this winter:
Greenfield Public Library (412 Main Street): All open hours.
Monday - Wednesday, 9:30 a.m. - 8 p.m.
Thursday - Friday, 9:30 a.m. - 5 p.m.
Saturday, 9:30 a.m. - 2 p.m.
Greenfield Housing Authority Community Room (1 Elm Terrace): Monday - Friday, 8 a.m. - 4 p.m.
Oak Courts Common Room (Oak Courts, off of Elm Street): Monday - Friday, 9 a.m. - 2 p.m.
John Zon Senior Center (35 Pleasant Street): Monday - Friday, 9 a.m. - 4 p.m.
12/23/2025
ServiceNet's Prospect Meadow Farm welcomed community members to Winter Wonderland in the Berkshires on Saturday, December 20.
This free, family-friendly holiday event offered a cozy and immersive way to enjoy the season. Guests walked through a magical holiday tunnel featuring festive lights, music, train and porcelain village displays, inflatables, special trees and ornaments, and more. Attendees also enjoyed baked goods, explored a small craft fair, and took part in hands-on activities such as creating gift baskets and writing holiday cards.
Guests had the opportunity to take photos with Mrs. Claus and meet the farm’s much-loved rein-goat-deer, making it a memorable outing for all ages.☃️❄️
12/23/2025
The annual Developmental and Brain Injury Services (DBIS) Holiday party was a roaring success!🌟❄️
ServiceNet’s Developmental and Brain Injury Services (DBIS) program hosted its much-anticipated annual holiday celebration at the Knights of Columbus in Chicopee on Thursday, December 18, drawing an incredible crowd of over 300 people.
Participants, staff, and family members enjoyed an evening filled with holiday cheer. Santa made a special appearance, posing for pictures and warmly welcoming guests. ServiceNet staff from across the organization helped serve food and joined in the festivities. The event also featured a friendly competition with voting on holiday decorations from each DBIS residence.
Thank you to everyone who came, celebrations like these are always better when we all come together as a community!
12/22/2025
The Enrichment Center had a wonderful Holiday celebration last weekend!✨🌨️
Everyone came together for the festivities, enjoying sweet treats and wonderful company.🍪
12/22/2025
ServiceNet’s Franklin County Mental Health Recovery Services (MHRS) team held a fun holiday event featuring karaoke, cookie decorating, and more, giving participants in our programs a chance to connect and enjoy the holiday season.🍪🎤❄️
12/22/2025
Last week’s ribbon-cutting honored the completion of The First as well as two permanent supportive housing locations made possible by Hearthway.
The First in Pittsfield, a collaboration between Hearthway, ServiceNet, the City of Pittsfield, Zion Lutheran Church, and the Cathedral of the Beloved, will be a welcoming, low-barrier space where individuals experiencing homelessness or housing instability can access restrooms, showers, laundry machines, lockers, housing resources, and most importantly—connection.
More than a service hub, it is a place of dignity, safety, and community, where people can begin to rebuild trust and find their path forward.
Thank you to the City Hall - City of Pittsfield and our many collaborators and sponsors for making The First become reality.
12/17/2025
Thank you to USA Waste & Recycling for hosting a toy drive to support our family shelters in Greenfield and Pittsfield!
Their thoughtful donation is going to help many children have a joyful holiday this year. We are so grateful for their generosity and commitment to helping give back to the community! 💜🎁
12/16/2025
ServiceNet's Skillbuilders program got together for a movie night last Friday! 🍿
Staff and participants watched "Autism: The Musical," a documentary about five autistic children who write and perform their own musical.🎼🎉
Everyone got cozy and enjoyed some tasty snacks while enjoying the movie!
12/16/2025
On Sunday, Florence Community Band's holiday concert brought Whole Children and Milestones' Joyful Chorus back to the stage at Northampton High School.🎶✨
It’s become a beloved seasonal tradition, and the singers delivered once again, earning a standing ovation from an appreciative crowd.♥️
12/11/2025
Our Developmental & Brain Injury Services (DBIS) division and auditing team hosted a holiday party for our residential managers yesterday!
Everyone brought their holiday spirit and took part in games, refreshments, and wreath-making!🎉🎄
Fifteen teams compete to cross a “lava pit🌋” using only small safe spots on the floor—and we added extra challenges to keep things interesting! The event focused on teamwork and community building, and everyone brought incredible energy and creativity.
Thank you to everyone for making such a memorable holiday party!
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Our name says it all. ServiceNet is a network of innovative mental health and human services for individuals and families throughout Western Massachusetts and Worcester County.
WE CARE ABOUT PEOPLE
Grounded in research and fueled by creativity, we meet people where they are, and then provide the highest quality services to address their needs.
ServiceNet works with people who are living with mental illness, developmental disability or autism, brain injury, substance use or addiction issues, or the hardship of homelessness.
We work with individuals and families, with people who require continuing support, and with others who need some short-term counseling through a challenging time in their lives.
Today, ServiceNet has grown to include more than 100 different programs and services:
Counseling and psychiatry services for individuals and families
An early intervention program for children from birth through age 3 who have various risk factors or developmental delays
After school programs for children and adolescents who have emotional and mental health challenges
Intensive programs for young people coping with serious mental health issues
Comprehensive therapeutic and residential support for adults living with long-term mental illness
Sober living options for people in recovery from addiction
Residential and outreach services for individuals with developmental disability or autism
Residential, rehabilitation, and day programs for people with brain injury
Vocational services – including a working farm – for individuals with developmental disability or autism
Emergency shelters and continuing support to help individuals and families move from homelessness to permanent housing
WE’RE ALWAYS REACHING
ServiceNet does not sit still. Innovation demands time and investment, vision and courage. To offer greatest value to those we serve, we are continually growing our network, adding to the research in our field, and finding new ways to do things better.
